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ServiceTitan

Implementation Consultant, SMB Exteriors

ServiceTitan, Myrtle Point, Oregon, United States, 97458

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Overview

Employer Industry: Software Solutions for Home Services Why consider this job opportunity: Salary range between $65,200 - $86,800 USD Opportunity for career advancement with extensive learning and development programs Flexible time off and support for autonomous work Comprehensive health and wellness benefits, including medical, dental, and vision coverage Up to $20k in fertility services and support for various life stages Recognition for great work through bonus programs and peer-nominated awards Responsibilities

Manage multiple implementation projects from initiation through project close, serving as the primary point of contact for clients Conduct live training sessions with clients to enable them on software functions and create customized training resources Prepare and manage project management materials, ensuring clients stay on track for go-live Proactively identify and escalate implementation risks, collaborating with cross-functional teams for solutions Troubleshoot software and hardware issues related to the software and integrated applications Qualifications

At least 2+ years of relevant experience or knowledge of the Home Service/Roofing industry Strong critical thinking skills and experience in troubleshooting software issues Exceptional client relationship skills and understanding of excellent client service Proven project management skills with the ability to multi-task and pay attention to detail Familiarity with SaaS business models is a plus Preferred Qualifications

Experience with ServiceTitan software Knowledge and previous experience with Excel Collaborative team player focused on enabling others within the organization Problem-solving skills with a creative approach to challenges #SoftwareSolutions #HomeServices #ClientExperience #CareerGrowth #EmployeeBenefits "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #J-18808-Ljbffr