A Plus Healthcare at Home
A Plus Healthcare at Home has been dedicated to providing exceptional healthcare at home since 2001. We believe that everyone is entitled to the highest quality of personalized care and attention - whether you’re recovering from an illness or surgery or looking to live all the days of your life with the support of hospice care.
Our belief in total care extends beyond our patients and families to include our healthcare partners, the members of our team, and the community we serve together. That’s why we take a team approach to meeting the physical, spiritual, emotional, and social needs of those under our care, and it’s why we are relentless in the pursuit of our shared vision to set the standard for healthcare in the home.
After all, we understand that no patients are exactly alike - just like no two home health or hospice agencies are exactly the same either. This is at the heart of our commitment to listening to our patients, customizing our care plans to meet their needs, and empowering them to make informed decisions on their own terms ... and in the comfort of wherever they call home.
JOB DESCRIPTION SUMMARY
The volunteer provides patient care and support services according to his/her experience and training and in compliance with organization policies.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Serves as an integral member of the interdisciplinary group amid various settings: home care; respite; inpatient, bereavement and/or administrative; office duties.
2. Participates in general orientation.
3. Serves the patient and family/caregiver under guidance of Volunteer Coordinator and Case Manager or as a part of the administrative team.
4. Serves as substitute family/caregiver in the home performing activities that the volunteer has been prepared for and has agreed to perform. The volunteer may do homemaker chores, run errands, and provide respite care as well.
5. Documents as educated and instructed maintaining confidentiality.
6. Meets all health requirements set by A Plus Home Health & Hospice.
7. Provides availability on a regular basis and/or keeping with the patient and family/caregiver needs.
8. Participates in volunteer support groups and/or educational inservices.
9. Maintains open communication and reports regularly to the Volunteer Coordinator.
10. Assignment of other duties (as needed) directed by the Volunteer Coordinator.
11. Participates in quality assessment performance improvement teams and activities.
12. Participates in interdisciplinary group meetings, as appropriate.
POSITION QUALIFICATIONS
1. Mature individual, supportive of the hospice concept, comfortable with his/her own spirituality and willing to serve others in a volunteer capacity.
2. Successful completion of the hospice’s volunteer training and orientation program.
3. Previous volunteer experience may be helpful.
4. Ability to work within the interdisciplinary group.
5. If making home visits, must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.