State of California
Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each full-time employee shall receive a reduction in pay in exchange for PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the reduction in pay.
SEIU Bargaining units (1, 3, 4, 11, 14, 15, 17, 20, 21) will receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 per month.
The Department of Financial Protection and Innovation is recruiting for one, Permanent, Full-time Staff Services Analyst position within the Administrative Division - Business Operations Office (BOO). This position is to be located in the Sacramento office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days.
Under the Staff Services Manager I, the Staff Services Analyst is responsible for supporting the day-to-day operations in the General Services Unit (GSU). The GSU handles mail, shipping, receiving, office supplies, inventory and asset management, and records retention policy management.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is designated as office-centered (50% or more working in the office). This position requires the SSA to perform check receipting, distributing mail, and staging hard copy applications received from mail. Depending on business needs, this position may require 100% working in the office.
Sacramento Location: The Sacramento office is in the new state-of-the-art May Lee State Office Complex in Sacramento's River District, conveniently located next to Light Rail. On site parking available for a fee.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement Position Details
Job Code #: JC-493698
Position #(s): 410-114-5157-XXX
Working Title: General Services Analyst
Classification: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: In Office
Job Type: Permanent, Full Time
Department Information The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement .
Department Website: https://dfpi.ca.gov/
Special Requirements
CONFLICT OF INTEREST This position is subject to Title 10, § 250.30 of the California Code of Regulations, the Department of Financial Protection and Innovation's Conflict of Interest Regulations, the incumbent is required to submit a Statements of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st and within 30 days of leaving office.
Additional Filing Instructions:
You are encouraged to apply electronically through your CalCareers account. If applying with a hard copy application, please reference " JC-493698/BOO 26-048 " in the Job Title section of your State application in order to be considered for this vacancy. Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted. Emailed and faxed applications will not be accepted.
Do not provide any personal identifying information on the documents (Social Security Number, Date of Birth, age etc.) you submit with your application. Additionally, do not complete or submit the Equal Employment Opportunity, page 10 of the Std. 678 with your application page. The EEO page is for examination use only. Furthermore, do not provide any LEAP information with your application package.
Please see the attached Class Specification. All applicants must meet the Minimum Qualifications (MQ's) for the classification they are applying for. Possession of MQ's will be verified prior to interview and/or appointment.
Interested applicants using education to meet MQ's must include a copy of their unofficial transcripts/diploma showing completion of required coursework for verification. Official transcripts may be required upon appointment.
Foreign Degrees must provide Degree Evaluation to verify U.S. equivalency. Foreign education credential evaluation services can be found at: Evaluation of Foreign Degrees - United States Department of State .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/9/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Financial Protection and Innovation N/A Attn: Phoebe Plumley Human Resources Office 651 Bannon St Suite 300 Sacramento , CA 95811
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Financial Protection and Innovation N/A Phoebe Plumley Human Resources Office 651 Bannon St Suite 300 Sacramento , CA 95811 SE Tower 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED for this position according to the instructions provided. Application packages received without an SOQ as described may not be considered. Please see the Statement of Qualifications Instructions below for specific instructions regarding your SOQ response. Resumes, cover letters, and/or other documents do not take the place of this requirement.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Knowledge of mail room and shipping procedures. - Analytical Skills: Ability to review and interpret data, identify trends, and make data-informed recommendations. - Communication Skills: Ability to be clear and concise while exercising written correspondence and verbal communications in a professional manner. - Team Oriented: Works towards the success and benefit of their work team. - Customer Focus: A deep understanding of customer needs and preferences, with a focus on delivering exceptional customer experiences. - Technical skills: Experience with relevant software and tools, including SharePoint, FI$Cal, and Microsoft Office applications (e.g. Excel, Word, Outlook). - Problem-Solving: Ability to assess complex situations, weigh options, and recommend appropriate solutions. - Adaptability: Ability to adapt to rapidly changing priorities.
Benefits
State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours and conditions of employment. Other possible benefits include:
• Alternate Work Schedules • Telework • Reimbursement Accounts
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://dfpi.ca.gov/ Human Resources Contact: Phoebe Plumley (916) 210-9363 phoebe.plumley@dfpi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Angelina Endsley (916) 576-4938 eeo@dfpi.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
STATEMENT OF QUALIFICATIONS INSTRUCTIONS In order to be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two pages in length, single-spaced, using Arial 12-point font and must have the applicant's first and last name and Statement of Qualifications in the upper right corner of each page.
Application packages received without a SOQ may not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ.
Please respond to the following:
1) Describe your experience participating in responsibilities related to general services such as shipping and receiving, mail distribution, property management, and maintaining office supplies.
2) Share a time where you used your technical and communications skills to successfully solve a problem and improve process.
3) Our General Services Staff work across four office locations to complete projects, coordinate shipments of documents and equipment, and ensure purchase orders are received accurately. Describe three personal characteristics, with specific examples, that would enable you to contribute effectively as part of this collaborative team.
Examination & Candidate Resources:
Examination: Candidates applying with List Eligibility must successfully pass the examination for this classification.
Please read the Minimum Qualifications section of the Classification Specifications AND the Exam Bulletin carefully to ensure you are currently eligible to take this examination before taking it. Candidates taking the exam prior to being eligible may be disqualified.
Link to Exam Bulletin and Exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105
Candidate Resources/Tools:
State Application Checklist Interview Checklist Statement of Qualifications (SOQ) Tips
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
SEIU Bargaining units (1, 3, 4, 11, 14, 15, 17, 20, 21) will receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 per month.
The Department of Financial Protection and Innovation is recruiting for one, Permanent, Full-time Staff Services Analyst position within the Administrative Division - Business Operations Office (BOO). This position is to be located in the Sacramento office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days.
Under the Staff Services Manager I, the Staff Services Analyst is responsible for supporting the day-to-day operations in the General Services Unit (GSU). The GSU handles mail, shipping, receiving, office supplies, inventory and asset management, and records retention policy management.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is designated as office-centered (50% or more working in the office). This position requires the SSA to perform check receipting, distributing mail, and staging hard copy applications received from mail. Depending on business needs, this position may require 100% working in the office.
Sacramento Location: The Sacramento office is in the new state-of-the-art May Lee State Office Complex in Sacramento's River District, conveniently located next to Light Rail. On site parking available for a fee.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement Position Details
Job Code #: JC-493698
Position #(s): 410-114-5157-XXX
Working Title: General Services Analyst
Classification: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: In Office
Job Type: Permanent, Full Time
Department Information The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement .
Department Website: https://dfpi.ca.gov/
Special Requirements
CONFLICT OF INTEREST This position is subject to Title 10, § 250.30 of the California Code of Regulations, the Department of Financial Protection and Innovation's Conflict of Interest Regulations, the incumbent is required to submit a Statements of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st and within 30 days of leaving office.
Additional Filing Instructions:
You are encouraged to apply electronically through your CalCareers account. If applying with a hard copy application, please reference " JC-493698/BOO 26-048 " in the Job Title section of your State application in order to be considered for this vacancy. Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted. Emailed and faxed applications will not be accepted.
Do not provide any personal identifying information on the documents (Social Security Number, Date of Birth, age etc.) you submit with your application. Additionally, do not complete or submit the Equal Employment Opportunity, page 10 of the Std. 678 with your application page. The EEO page is for examination use only. Furthermore, do not provide any LEAP information with your application package.
Please see the attached Class Specification. All applicants must meet the Minimum Qualifications (MQ's) for the classification they are applying for. Possession of MQ's will be verified prior to interview and/or appointment.
Interested applicants using education to meet MQ's must include a copy of their unofficial transcripts/diploma showing completion of required coursework for verification. Official transcripts may be required upon appointment.
Foreign Degrees must provide Degree Evaluation to verify U.S. equivalency. Foreign education credential evaluation services can be found at: Evaluation of Foreign Degrees - United States Department of State .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/9/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Financial Protection and Innovation N/A Attn: Phoebe Plumley Human Resources Office 651 Bannon St Suite 300 Sacramento , CA 95811
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Financial Protection and Innovation N/A Phoebe Plumley Human Resources Office 651 Bannon St Suite 300 Sacramento , CA 95811 SE Tower 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED for this position according to the instructions provided. Application packages received without an SOQ as described may not be considered. Please see the Statement of Qualifications Instructions below for specific instructions regarding your SOQ response. Resumes, cover letters, and/or other documents do not take the place of this requirement.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Knowledge of mail room and shipping procedures. - Analytical Skills: Ability to review and interpret data, identify trends, and make data-informed recommendations. - Communication Skills: Ability to be clear and concise while exercising written correspondence and verbal communications in a professional manner. - Team Oriented: Works towards the success and benefit of their work team. - Customer Focus: A deep understanding of customer needs and preferences, with a focus on delivering exceptional customer experiences. - Technical skills: Experience with relevant software and tools, including SharePoint, FI$Cal, and Microsoft Office applications (e.g. Excel, Word, Outlook). - Problem-Solving: Ability to assess complex situations, weigh options, and recommend appropriate solutions. - Adaptability: Ability to adapt to rapidly changing priorities.
Benefits
State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours and conditions of employment. Other possible benefits include:
• Alternate Work Schedules • Telework • Reimbursement Accounts
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://dfpi.ca.gov/ Human Resources Contact: Phoebe Plumley (916) 210-9363 phoebe.plumley@dfpi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Angelina Endsley (916) 576-4938 eeo@dfpi.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
STATEMENT OF QUALIFICATIONS INSTRUCTIONS In order to be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two pages in length, single-spaced, using Arial 12-point font and must have the applicant's first and last name and Statement of Qualifications in the upper right corner of each page.
Application packages received without a SOQ may not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ.
Please respond to the following:
1) Describe your experience participating in responsibilities related to general services such as shipping and receiving, mail distribution, property management, and maintaining office supplies.
2) Share a time where you used your technical and communications skills to successfully solve a problem and improve process.
3) Our General Services Staff work across four office locations to complete projects, coordinate shipments of documents and equipment, and ensure purchase orders are received accurately. Describe three personal characteristics, with specific examples, that would enable you to contribute effectively as part of this collaborative team.
Examination & Candidate Resources:
Examination: Candidates applying with List Eligibility must successfully pass the examination for this classification.
Please read the Minimum Qualifications section of the Classification Specifications AND the Exam Bulletin carefully to ensure you are currently eligible to take this examination before taking it. Candidates taking the exam prior to being eligible may be disqualified.
Link to Exam Bulletin and Exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105
Candidate Resources/Tools:
State Application Checklist Interview Checklist Statement of Qualifications (SOQ) Tips
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.