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Marco Technologies

Shipping and Receiving Lead

Marco Technologies, Urbandale, Iowa, United States, 50322

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POSITION SUMMARY/OBJECTIVE The Shipping & Receiving Lead is responsible for ensuring accurate, timely, and efficient order fulfillment of all products that leads to a high level of client satisfaction. You will assist the Shipping & Receiving Supervisor in leading and directing the Shipping & Receiving team. The Shipping & Receiving Lead is required to participate in inventory projects in other locations that often include overnight travel and stays.

ESSENTIAL FUNCTIONS • Lead the Shipping & Receiving team members to include: o Train new team members. o Be the first escalation point of contact to handle issues and involve direct manager as needed. o Monitor team coverage, make sure back-ups are in place, and redistribute work to cover when others are out. o Monitor staffing and equipment needs. o Provide manager feedback for performance reviews. • Ensure accurate, timely, and efficient order fulfillment of all products. • Conduct inventory cycle counts quarterly. • Oversee year-end inventory process. • Support inventory projects in other Marco locations. • Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. • Attend required company and departmental meetings. • Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. • Perform other related duties as assigned.

QUALIFICATIONS Education and Experience • High school diploma and two years of relevant experience; or equivalent combination of education and experience. • Two years of experience in a shipping and receiving role at Marco preferred.

Licenses and Certifications - Valid Driver's License, proof of personal insurance, and an acceptable driving record.

REQUIRED SKILLS 1. Proficiency with business collaboration tools such as MS Office applications, vendor software, and company specific programs. 2. Superior internal and external customer service and strong communication skills. 3. Well-developed organizational and time/task management skills. 4. Strong attention to detail. 5. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. 6. Ability to exercise independent judgment. 7. Manage varying workloads while prioritizing effectively. 8. Self-starter with the ability to perform with little or no direct supervision. 9. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.