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Northeast Home & Energy

FullTime Exterior Roofing Repair Technician

Northeast Home & Energy, North Grafton, Massachusetts, us, 01536

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Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company Overview

We are a family-owned roofing, siding, window, and insulation contracting company with over 45 years of experience and a trusted reputation across Massachusetts. With locations in North Grafton, Wrentham, Bedford, and Nantucket, our team prides itself on quality workmanship, and integrity.

Position Overview

This is a hands-on repair role for someone who enjoys working in the field and helping homeowners directly. Our office team will handle your scheduling so you can focus on what matters—assessing repair needs, providing solutions, and doing the work. You’ll write estimates, complete repairs, or schedule follow-ups as needed.

A key part of this position where you can earn commissions, is recognizing opportunities to turn your repair visits into full project sales. This is a sales-forward position where you can sometimes turn repairs into full roof replacements, siding upgrades, or multi-scope renovations.

The work includes a wide variety of exterior repairs including fascia and trim repairs, siding work, gutter fixes, minor carpentry, roof inspections, roof repairs, flashing fixes and more.

Key Responsibilities:

Travel to homes and job sites throughout Massachusetts and surrounding areas (Company truck and fuel provided)

Meet with clients at scheduled appointments to evaluate repair needs

Inspect and diagnose issues related to roofing, siding, gutters, flashing, fascia, trim, and other general exterior conditions

Provide on-site explanations and write clear, professional proposals or contracts

Upsell additional services and upgrades, such as full roof replacements, siding

improvements, or multi-scope renovations

Complete small to mid-sized repairs ensuring high quality craftmanship

Maintain high standards of cleanliness, craftsmanship, and communication

Document all job-related details, customer interactions, and material needs

Coordinate closely with the office team and uphold our company’s reputation for quality

Ideal Candidate:

Hands-on experience in a wide variety of exterior repairs

Strong sales motivation with a proven ability to upsell

Comfortable speaking with homeowners and discussing service options and pricing

Reliable, honest, and organized with strong attention to detail

Self-motivated and capable of working independently

Calm under pressure with strong follow-through

Experience using AccuLynx or similar software is a plus (training provided)

Requirements:

Valid driver's license (company vehicle and fuel provided)

Ability to lift up to 50lbs and use basic hand and power tools (company tools and ladders provided)

Excellent communication and customer service skills

Background check required

Available for a consistent full-time schedule (32+ hours/week)

We Offer:

Competitive hourly pay starting at $25+/hr

Commission opportunities for closing additional repair or replacement work

Steady work with flexibility and autonomy

Support from a responsive, family-oriented team

Training and advancement opportunities as we expand our repair division

To Apply:

If you are passionate about helping homeowners improve their properties and have a knack for sales, we invite you to apply today to join our dedicated team at Northeast Home & Energy!