Giga AI Inc
Location:
San Francisco (100% In-Office) Experience:
2+ years Salary:
$130k - $300k • Offers Equity
About Us
At Giga, we're shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.
Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.
With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we're on track to power the next trillion voice interactions. Why Join Us? Momentum:
Be a part of a team that has seen validation from both customers and investors alike Ownership:
Be a key contributor to cutting-edge ML projects transforming industries and influence the company's technical direction Growth:
Develop yourself alongside top-tier engineers and Founders About the Role
We're seeking a Forward Deployed Engineer to join our San Francisco team. You'll serve as the technical interface between Giga and our customers, building and deploying sophisticated AI-driven solutions at scale.
What You'll Do:
Lead customer engagements from start to end : run discovery calls & demos, align business/technical stakeholders on milestones, and serve as the primary PoC who drives meetings and removes blockers. Design & ship production-ready AI agents : work with large-scale data, write backend code, build integrations, and deploy to cloud infrastructure. Own the full agent development life cycle : prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects. Troubleshoot, optimize, and harden solutions : dive deep to tune models, debug live issues, and enforce guardrails for reliability, latency, and security. Close the feedback loop with product & platform : capture unmet needs, prototype new features, and collaborate with core teams to strengthen the platform for all customers. Who You Are / Must-Haves: Exceptional Engineer : Strong experience in Python Interpersonally Acumen:
Able to solve problems in a people-centric manner and communicate effectively, with experience in customer-facing roles Strong Background:
Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter) Entrepreneurial:
Preference for candidates with experience at successful startups - former founders are especially valued Gritty:
Capable of working long productive hours Experienced:
2-4 years of hands-on engineering experience
Perks & Benefits
Extremely competitive total compensation Equinox membership Wellness allowance Full health, dental, and vision coverage On-demand snacks, meals, and coffee to keep you fueled Interview Process
Screening call w/ recruiting lead (20 min) Intro call w/ CEO (15 min) Live coding round w/ CTO or Founding Engineer (1 hr) In-office interview (full day)
San Francisco (100% In-Office) Experience:
2+ years Salary:
$130k - $300k • Offers Equity
About Us
At Giga, we're shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.
Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.
With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we're on track to power the next trillion voice interactions. Why Join Us? Momentum:
Be a part of a team that has seen validation from both customers and investors alike Ownership:
Be a key contributor to cutting-edge ML projects transforming industries and influence the company's technical direction Growth:
Develop yourself alongside top-tier engineers and Founders About the Role
We're seeking a Forward Deployed Engineer to join our San Francisco team. You'll serve as the technical interface between Giga and our customers, building and deploying sophisticated AI-driven solutions at scale.
What You'll Do:
Lead customer engagements from start to end : run discovery calls & demos, align business/technical stakeholders on milestones, and serve as the primary PoC who drives meetings and removes blockers. Design & ship production-ready AI agents : work with large-scale data, write backend code, build integrations, and deploy to cloud infrastructure. Own the full agent development life cycle : prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects. Troubleshoot, optimize, and harden solutions : dive deep to tune models, debug live issues, and enforce guardrails for reliability, latency, and security. Close the feedback loop with product & platform : capture unmet needs, prototype new features, and collaborate with core teams to strengthen the platform for all customers. Who You Are / Must-Haves: Exceptional Engineer : Strong experience in Python Interpersonally Acumen:
Able to solve problems in a people-centric manner and communicate effectively, with experience in customer-facing roles Strong Background:
Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter) Entrepreneurial:
Preference for candidates with experience at successful startups - former founders are especially valued Gritty:
Capable of working long productive hours Experienced:
2-4 years of hands-on engineering experience
Perks & Benefits
Extremely competitive total compensation Equinox membership Wellness allowance Full health, dental, and vision coverage On-demand snacks, meals, and coffee to keep you fueled Interview Process
Screening call w/ recruiting lead (20 min) Intro call w/ CEO (15 min) Live coding round w/ CTO or Founding Engineer (1 hr) In-office interview (full day)