Janney Montgomery Scott
Branch Operations Assistant - Charlotte, NC
Janney Montgomery Scott, Charlotte, North Carolina, United States, 28245
Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.
As a Branch Operations Assistant you will work closely with the Complex Operations Manager to ensure that all operations functions are promptly and accurately performed at the branch. The Branch Operations Assistant will be the primary liaison with home office departments including Operations, Human Resources, Compliance, Training and Private Client Group (PCG) Administration.
What you are good at
Customer Service -
Becoming the face our office and siting at the front of the house reception area, letting the Financial Advisors (FAs) and staff know when our clients come in and help route incoming calls coming on the main line. Will also act as a Private Client Associate back-up as needed. Administration -
Scheduling conference room for appointments. Prepares orders for office supplies. Restocks beverages at reception area and breakroom. Financial Knowledge -
Processes deposits and disbursements, reviews for appropriateness and accuracy. Prepares and makes bank deposits. Receives, prioritizes, and processes orders. Processes and obtains approvals for legal transfers and stock options. Forwards securities and supporting documentation to home office. Operational -
Be knowledgeable of all firm technology. Distributes branch mail, faxes, and morning reports. Performs other duties as required that contribute to the overall effectiveness of the branch office and individual FAs. Assists FAs and Complex Manager in the ongoing development and maintenance of effective client relationships as determined by the Complex Manager. Be knowledgeable of and complies with all firm policies and procedures. What you have Requirements:
High School diploma Prior office experience preferred but not required Excellent customer service skills Computer skills in Word, Excel, PowerPoint and Outlook Good math skills Able to work effectively in a fast paced, deadline-oriented environment Able to work effectively as part of a team High ethical standards FINRA Series 7 and 66 (or 63 & 65) required, willingness to Series 9 & 10 within the first year
Janney is dedicated to promoting and supporting diversity within our workplace. We provide an environment that promotes respect, integrity, teamwork, achievement and acceptance regardless of age, disability, education, gender, gender expression, gender identity, job level, marital status, military status, national origin, parental status, pregnancy, race, religion, sexual orientation, socioeconomic status, or other protected factors. Janney is committed to equal employment opportunities and providing reasonable accommodations to applicants with physical and/or mental disabilities.
As a Branch Operations Assistant you will work closely with the Complex Operations Manager to ensure that all operations functions are promptly and accurately performed at the branch. The Branch Operations Assistant will be the primary liaison with home office departments including Operations, Human Resources, Compliance, Training and Private Client Group (PCG) Administration.
What you are good at
Customer Service -
Becoming the face our office and siting at the front of the house reception area, letting the Financial Advisors (FAs) and staff know when our clients come in and help route incoming calls coming on the main line. Will also act as a Private Client Associate back-up as needed. Administration -
Scheduling conference room for appointments. Prepares orders for office supplies. Restocks beverages at reception area and breakroom. Financial Knowledge -
Processes deposits and disbursements, reviews for appropriateness and accuracy. Prepares and makes bank deposits. Receives, prioritizes, and processes orders. Processes and obtains approvals for legal transfers and stock options. Forwards securities and supporting documentation to home office. Operational -
Be knowledgeable of all firm technology. Distributes branch mail, faxes, and morning reports. Performs other duties as required that contribute to the overall effectiveness of the branch office and individual FAs. Assists FAs and Complex Manager in the ongoing development and maintenance of effective client relationships as determined by the Complex Manager. Be knowledgeable of and complies with all firm policies and procedures. What you have Requirements:
High School diploma Prior office experience preferred but not required Excellent customer service skills Computer skills in Word, Excel, PowerPoint and Outlook Good math skills Able to work effectively in a fast paced, deadline-oriented environment Able to work effectively as part of a team High ethical standards FINRA Series 7 and 66 (or 63 & 65) required, willingness to Series 9 & 10 within the first year
Janney is dedicated to promoting and supporting diversity within our workplace. We provide an environment that promotes respect, integrity, teamwork, achievement and acceptance regardless of age, disability, education, gender, gender expression, gender identity, job level, marital status, military status, national origin, parental status, pregnancy, race, religion, sexual orientation, socioeconomic status, or other protected factors. Janney is committed to equal employment opportunities and providing reasonable accommodations to applicants with physical and/or mental disabilities.