City of Pasadena, CA
Victim-Witness Advocate (Program Coordinator I)
City of Pasadena, CA, Pasadena, California, United States, 91122
Salary :
$82,316.00 - $102,895.00 Annually Location :
Pasadena City Hall, CA Job Type:
2025 - REGULAR FULLTIME 40+ HRS A WK Job Number:
26-042 Department:
City Attorney/City Prosecutor Division:
City Prosecutor Opening Date:
09/18/2025 Closing Date:
10/2/2025 11:59 PM Pacific
The City of Pasadena is currently seeking an energetic, diplomatic, and caring Victim-Witness Advocate (Program Coordinator I). This vacancy is in the City Attorney/City Prosecutor's Office - Prosecution Division, and will help to ensure that the Department continues to support victims and witnesses with empathy and with respect, which includes informing victims and witnesses of their rights under Marsy's Law and providing sensitive and supportive services, and connecting victims to appropriate resources. The Victim-Witness Advocate works with victims, witnesses, and their families throughout the criminal justice process. This position may occasionally work evenings and weekends as needed to support victims and witnesses.
The ideal candidate will have excellent communication skills, both orally and in writing; will exercise a high degree of diplomacy, tact, professionalism, initiative, and independence; will maintain confidentiality and handle sensitive situations with understanding, compassion, and thoughtfulness; will have strong organizational skills and attention to detail; will be able to research, identify, and specify information, resources, and programs that promote the needs of victims and witnesses; will have solid interpersonal and problem solving skills; will be able to develop and maintain the confidence and collaboration of emotionally vulnerable individuals; will have basic counseling and crisis intervention techniques; and will have a strong knowledge of the criminal justice system. Essential Functions The major responsibilities of this position are listed below. For additional information of the classification, please review the generic Contacts victims, witnesses, and families at the time criminal charges are filed to explain the criminal justice system, confirm contact information, obtain preliminary information about restitution, and connect to services, including medical, counseling, and housing, as appropriate. Provides referrals and facilitates access to emergency intervention services, if needed. Serves as liaison between the Prosecution Division attorneys and victims/witnesses; stays in regular contact to better ensure victim/witness collaboration and appearance in court, as needed, and to ensure questions are answered that arise. Ensures that victims and witnesses are treated fairly and are heard and supported throughout the process. Ensures that Marsy's Law requirements are satisfied, including providing case status notifications. Serves as a contact for victims and witnesses and provides emotional support, as needed; will also provide resource and referral assistance, as needed. Arranges for and accompanies victims and witnesses to case preparation meetings. Accompanies victims and witnesses to court; assists in notifying employers if court appearances require victims and witnesses to miss work. Assists victims with making victim impact statements. Assists victims and witnesses in submitting restitution requests to the court, including applications to the Victim Compensation Board (VCB). Assists victims and witnesses with return of property requests to the court. If needed, assists victims and witnesses in an emotional crisis as a result of a crime, and provides resources and referrals. Provides information from victims and witnesses to assigned attorney to provide, as appropriate, in discovery; documents contacts, referrals, and updates in case management system. Performs other related duties as assigned. Qualification Guidelines
Qualification Guidelines COMPETENCIES The following list represents the core competencies needed for success in this position.
Actions and Results Focus - Initiating tasks and focusing on accomplishment. Oral Communication - Engaging effectively in dialogue. Relationship Building - Establishing rapport and maintaining mutually productive relationships. Professional Integrity & Ethics - Displaying honesty, adherence to principles, and personal accountability. Informing - Proactively obtaining and sharing information. Teamwork - Collaborating with others to achieve shared goals. EDUCATION AND EXPERIENCE Any combination of education and/or experience that provides the knowledge, skills, and abilities necessary for excellent job performance would qualify: Bachelor's degree in business or public administration, liberal arts, social science, sociology, psychology, criminal justice, or related field. Two years of professional experience providing community service or other related services to victims, witnesses, and/or others needing resources related to impact services such as, legal, counseling, community support, customer service, case management, housing, etc. Knowledge of the Pasadena community and resources. Completion of 40 hour entry-level victim advocacy course is preferred. Prior experience as a victim-witness advocate for a District Attorney's Office or City Attorney/City Prosecutor's Office is highly preferred. Fluency in Spanish is highly preferred. SELECTION PROCESS The selection process may consist of a training and experience evaluation, written test, interview panel, and/or departmental interviews.
VACANCY INFORMATION There is currently one vacancy in the City Attorney/City Prosecutor's Office. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
Candidates selected for this position are subject to a one year probationary work period. Special Requirements
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment. Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.
Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.
All employees are required to pay the full employee contribution to CalPERS.
Click link below to review the City's excellent benefits package
The City is closed on alternate Fridays and most staff observe a 9/80 work schedule. 01
What is your highest level of education completed?
High School or GED Some College Associate's Degree Bachelor's Degree Master's Degree or other advanced degree
02
How many years of experience do you possess providing community services related to this Victim-Witness Advocate (Program Coordinator I) position?
None but willing to learn Less than 2 years 2 - 4 years 4 or more years
03
In 200 words or less, describe your experience providing community service related to this Victim-Witness Advocate (Program Coordinator I) position. 04
Do you possess any experience as a victim-witness advocate for a District Attorney's Office or City Attorney/City Prosecutor's Office? If so, please list your experience. If none, please respond, N/A. 05
Are you fluent in any language other than English? If so, please list the language(s)? 06
Please include any training and education that you have that you believe would be relevant to this position. 07
Have you completed a 40 hour entry-level victim advocacy course?
Yes No
08
This position may include occasional work on evenings and weekends as needed to support victims and witnesses. Are you able to occasionally work evenings and weekends as needed?
Yes No
Required Question
$82,316.00 - $102,895.00 Annually Location :
Pasadena City Hall, CA Job Type:
2025 - REGULAR FULLTIME 40+ HRS A WK Job Number:
26-042 Department:
City Attorney/City Prosecutor Division:
City Prosecutor Opening Date:
09/18/2025 Closing Date:
10/2/2025 11:59 PM Pacific
The City of Pasadena is currently seeking an energetic, diplomatic, and caring Victim-Witness Advocate (Program Coordinator I). This vacancy is in the City Attorney/City Prosecutor's Office - Prosecution Division, and will help to ensure that the Department continues to support victims and witnesses with empathy and with respect, which includes informing victims and witnesses of their rights under Marsy's Law and providing sensitive and supportive services, and connecting victims to appropriate resources. The Victim-Witness Advocate works with victims, witnesses, and their families throughout the criminal justice process. This position may occasionally work evenings and weekends as needed to support victims and witnesses.
The ideal candidate will have excellent communication skills, both orally and in writing; will exercise a high degree of diplomacy, tact, professionalism, initiative, and independence; will maintain confidentiality and handle sensitive situations with understanding, compassion, and thoughtfulness; will have strong organizational skills and attention to detail; will be able to research, identify, and specify information, resources, and programs that promote the needs of victims and witnesses; will have solid interpersonal and problem solving skills; will be able to develop and maintain the confidence and collaboration of emotionally vulnerable individuals; will have basic counseling and crisis intervention techniques; and will have a strong knowledge of the criminal justice system. Essential Functions The major responsibilities of this position are listed below. For additional information of the classification, please review the generic Contacts victims, witnesses, and families at the time criminal charges are filed to explain the criminal justice system, confirm contact information, obtain preliminary information about restitution, and connect to services, including medical, counseling, and housing, as appropriate. Provides referrals and facilitates access to emergency intervention services, if needed. Serves as liaison between the Prosecution Division attorneys and victims/witnesses; stays in regular contact to better ensure victim/witness collaboration and appearance in court, as needed, and to ensure questions are answered that arise. Ensures that victims and witnesses are treated fairly and are heard and supported throughout the process. Ensures that Marsy's Law requirements are satisfied, including providing case status notifications. Serves as a contact for victims and witnesses and provides emotional support, as needed; will also provide resource and referral assistance, as needed. Arranges for and accompanies victims and witnesses to case preparation meetings. Accompanies victims and witnesses to court; assists in notifying employers if court appearances require victims and witnesses to miss work. Assists victims with making victim impact statements. Assists victims and witnesses in submitting restitution requests to the court, including applications to the Victim Compensation Board (VCB). Assists victims and witnesses with return of property requests to the court. If needed, assists victims and witnesses in an emotional crisis as a result of a crime, and provides resources and referrals. Provides information from victims and witnesses to assigned attorney to provide, as appropriate, in discovery; documents contacts, referrals, and updates in case management system. Performs other related duties as assigned. Qualification Guidelines
Qualification Guidelines COMPETENCIES The following list represents the core competencies needed for success in this position.
Actions and Results Focus - Initiating tasks and focusing on accomplishment. Oral Communication - Engaging effectively in dialogue. Relationship Building - Establishing rapport and maintaining mutually productive relationships. Professional Integrity & Ethics - Displaying honesty, adherence to principles, and personal accountability. Informing - Proactively obtaining and sharing information. Teamwork - Collaborating with others to achieve shared goals. EDUCATION AND EXPERIENCE Any combination of education and/or experience that provides the knowledge, skills, and abilities necessary for excellent job performance would qualify: Bachelor's degree in business or public administration, liberal arts, social science, sociology, psychology, criminal justice, or related field. Two years of professional experience providing community service or other related services to victims, witnesses, and/or others needing resources related to impact services such as, legal, counseling, community support, customer service, case management, housing, etc. Knowledge of the Pasadena community and resources. Completion of 40 hour entry-level victim advocacy course is preferred. Prior experience as a victim-witness advocate for a District Attorney's Office or City Attorney/City Prosecutor's Office is highly preferred. Fluency in Spanish is highly preferred. SELECTION PROCESS The selection process may consist of a training and experience evaluation, written test, interview panel, and/or departmental interviews.
VACANCY INFORMATION There is currently one vacancy in the City Attorney/City Prosecutor's Office. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
Candidates selected for this position are subject to a one year probationary work period. Special Requirements
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment. Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.
Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.
All employees are required to pay the full employee contribution to CalPERS.
Click link below to review the City's excellent benefits package
The City is closed on alternate Fridays and most staff observe a 9/80 work schedule. 01
What is your highest level of education completed?
High School or GED Some College Associate's Degree Bachelor's Degree Master's Degree or other advanced degree
02
How many years of experience do you possess providing community services related to this Victim-Witness Advocate (Program Coordinator I) position?
None but willing to learn Less than 2 years 2 - 4 years 4 or more years
03
In 200 words or less, describe your experience providing community service related to this Victim-Witness Advocate (Program Coordinator I) position. 04
Do you possess any experience as a victim-witness advocate for a District Attorney's Office or City Attorney/City Prosecutor's Office? If so, please list your experience. If none, please respond, N/A. 05
Are you fluent in any language other than English? If so, please list the language(s)? 06
Please include any training and education that you have that you believe would be relevant to this position. 07
Have you completed a 40 hour entry-level victim advocacy course?
Yes No
08
This position may include occasional work on evenings and weekends as needed to support victims and witnesses. Are you able to occasionally work evenings and weekends as needed?
Yes No
Required Question