Insight Global
3 month contract with high chance of extension. Must sit in Southern California area - remote but must be comfortable with coming into the Orange County office if laptop breaks down/circumstances arise.
The coordinator is responsible monitoring for Transition of Care events, Gather Medical Records, Initiate Member outreach to engage in Complex Case Management Program and coordinator with RN Case Manager. Coordinator is responsible for mailing letters, educational materials, and community resources for the Member. The coordinator is also responsible for facilitating/coordinating patient appointments, benefits, and other healthcare needs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Minimum of 2 Years of strong Customer Service Experience in a Healthcare setting
Knowledgeable in Medical Terminology
Computer Literacy, including Microsoft Office
Using databases specific to an organization to manage patient data
Critical Thinking, Time Management, Timeliness and dependability
Strong communication/customer service skills
The coordinator is responsible monitoring for Transition of Care events, Gather Medical Records, Initiate Member outreach to engage in Complex Case Management Program and coordinator with RN Case Manager. Coordinator is responsible for mailing letters, educational materials, and community resources for the Member. The coordinator is also responsible for facilitating/coordinating patient appointments, benefits, and other healthcare needs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Minimum of 2 Years of strong Customer Service Experience in a Healthcare setting
Knowledgeable in Medical Terminology
Computer Literacy, including Microsoft Office
Using databases specific to an organization to manage patient data
Critical Thinking, Time Management, Timeliness and dependability
Strong communication/customer service skills