Logo
Los Angeles Metro

INFORMATION TECHNOLOGY ARCHITECT (INFORMATION TECHNOLOGY INFRASTRUCTURE)

Los Angeles Metro, Los Angeles, California, United States, 90079

Save Job

Salary:

$127,046.40 - $190,528.00 Annually Location :

Los Angeles, CA Job Type:

Regular Employee Job Number:

2400942 Cabinet:

CHIEF PEOPLE OFFICE Cost Center:

9230 - SYSTEMS ARCHITECTURE AND TECHNOLOGY INTEGRATION Opening Date:

09/24/2025 Closing Date:

10/8/2025 5:00 PM Pacific FLSA:

Exempt Bargaining Unit:

Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs as a technical leader of application system development, network infrastructure or enhancement projects and/or multiple application support teams, which may include various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities. This position designs and supports integrations between various Information Technology (IT) platforms and enterprise architecture. Researches, identifies, and refers complex technical problems related to platform management, database administration, enterprise network connectivity and endpoints support to the appropriate Information and Technology Services (ITS) operating unit for resolution.

Recruitment Timelines:

Interviews are projected to be scheduled for the week of October 20, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates. Examples of Duties Leads system development life cycle or network infrastructure life cycle Defines, implements, documents and performs tests on security controls in complex applications and infrastructure environments Maintains the sensitivity and confidentiality of data and systems architecture environment Implements innovative solutions utilizing emerging technologies Translates business needs into technical solutions that will improve service quality and efficiency while meeting business objectives Creates technical designs based on functional specifications Provides technical assistance and performs end user troubleshooting for bug fixes and technological enhancements Supports integrations between various IT platforms and enterprise architecture Leads technical personnel and ensures that required reports and documents produced are accurate and reliable Oversees software development and enhancement, and provides production support for business application systems on behalf of client departments Maintains responsibility for analysis, design and implementation of projects as assigned, including complex and highly specialized applications Conducts the most complex programming, system analysis, and design of highly-complex systems using information system development methodology in a multi-platform infrastructure and environment Recommends approval of system designs and interacts with user managers and department users; diagnoses and resolves system problems involving programming logic, interoperability between several technical components, and client interface Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution Leads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Participates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Leads the department's information security, disaster recovery, and safety programs May be required to perform other related job duties

*This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*

Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

Bachelor's Degree in Computer Science, Business Information System Technology, Computer Engineering, Business Administration, or a related field; Master's Degree in a related field preferred Experience

Six years of relevant experience or three years of relevant supervisory-level experience in designing, implementing and maintaining an enterprise-wide system Certifications/Licenses/Special Requirements

Certification in Microsoft/Azure, Oracle, Amazon AWS and SalesForce preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications:

Experience administrating and managing Cloud/ On-premise Hybrid Platform technologies such as Microsoft Azure, Amazon Web Services (AWS), Microsoft Server Platform (Windows Servers, Active Directory, Internet Information Services) Experience administrating and managing network technologies such as Cisco Enterprise Networking, Hewlett-Packard Aruba, ClearPass Wireless, Palo Alto Firewalls, Fortinet Proxy Server and Application Firewalls, Broadcom VMWare Avi Load Balancer Experience administrating and managing Enterprise storage and database technologies such as Oracle databases, Microsoft Structured Query Language (SQL) databases, Storage Area network fabric, International Business Machines Corporation Advanced Interactive eXecutive (IBM AIX), Dell Emc Enterprise storage (Compellent/ PowerStore) Essential Knowledge Knowledge of

(defined as a learned body of information that is required for and applied in the performance of job tasks)

Full lifecycle implementation of Enterprise Resource Planning systems Complex business processes, as well as areas outside of immediate responsibility Theories, principles, and practices related to information systems and supported business areas Data communications involved in LANs, WANs, and gateways Mathematics used in complex business applications Business process and system process modeling and problem-solving techniques Principals of supervision Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Change control systems and other Information Technology best practices Project management methodology and techniques Skill in

(defined as the proficient manual, verbal, or mental utilization of data, people, or things)

Communicating effectively orally and in writing Troubleshooting and correcting operations problems Interacting professionally with internal and external representatives Clearly defining system integration and interface requirements Data analysis and data modeling Learning new technology and complex systems Operating a personal computer, computer terminal, and general office equipment Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

Lead the development of enterprise application software systems Provide technical support and training Create technical documents Create custom solutions and offer viable solutions for various systems and architectures to different types of businesses Integrate applications with existing systems to eliminate potential problems and maintain data structure and integrity Lead the development and implementation of complex information systems using software engineering techniques Resolve highly difficult problems regarding highly complex programming and systems logic Perform highly-complex systems implementation and integration tasks Provide technical project management across multiple projects and concurrent tasks Identify and lead the implementation of new and creative solutions that are compatible with current and future technologies Analyze and evaluate system changes to determine feasibility Analyze situations, identify problems, and recommend and implement solutions in a cost-effective manner Clearly define system integration and interface requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes Exercise judgment and creativity in making decisions Interact professionally with various levels of employees and outside representatives Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Special Conditions

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions This classification is at-will and the incumbent serves at the pleasure of the hiring authority Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Working Conditions

Typical office situation Close exposure to computer monitors and video screen Physical Effort Required

Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (EC)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices. Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone:

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. *Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan

- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance

- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance

- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance

- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays

- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP)

- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday. Years of Service Annual Accrual Hire date - 5 years 20 days Beginning of 6th - 10th year 25 days Beginning of 11th - 15th year 30 days Beginning of 16th + years 35 days

Pension Plan

- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits : Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

Kaiser medical insurance Public Pension Plan 457/401K Plan Flex Spending Paid Sick Time Fare Media Rideshare Subsidies Metro One Fitness membership For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at 01

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

Yes, I agree and understand my resume will not be reviewed

02

Are you a current Metro employee?

Yes No

03

If you indicated being a current Metro employee, please enter your employee badge number in the field below. If you selected "No" to the previous question, please enter "N/A." 04

Please select the highest level of education you have completed.

I do not have education equivalent to grade 12 High school graduate, diploma or the equivalent (GED) Associate degree from an accredited college or university Bachelor's degree from an accredited college or university Master's degree from an accredited college or university PhD from an accredited college or university

05

Please select the number of years of relevant experience you have in designing, implementing and maintaining an enterprise-wide system.

No experience Less than 6 years 6 years or more, but less than 8 years 8 years or more, but less than 10 years 10 years or more

06

If you indicated having experience in the previous question, please describe your relevant experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. 07

Please select the number of years of relevant supervisory-level experience you have in designing, implementing and maintaining an enterprise-wide system.

No supervisory-level experience less than 3 years 3 years or more, but less than 5 years 5 years or more, but less than 7 years 7 years or more

08

If you indicated having supervisory-level experience in the previous question, please describe your relevant experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. 09

Describe your relevant experience administrating and managing Cloud/ On-premise Hybrid Platform technologies such as Microsoft Azure, Amazon Web Services (AWS), Microsoft Server Platform (Windows Servers, Active Directory, Internet Information Services). Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. 10

Describe your relevant experience administrating and managing network technologies such as Cisco Enterprise Networking, Hewlett-Packard Aruba, ClearPass Wireless, Palo Alto Firewalls, Fortinet Proxy Server and Application Firewalls, Broadcom VMWare Avi Load Balancer. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. 11

Describe your relevant experience administrating and managing Enterprise storage and database technologies such as Oracle databases, Microsoft Structured Query Language (SQL) databases, Storage Area network fabric, International Business Machines Corporation Advanced Interactive eXecutive (IBM AIX), Dell Emc Enterprise storage (Compellent/ PowerStore). Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. Required Question