Alaska Native Tribal Health Consortium
Telecommunications Specialist II - On Site Work Schedule
Alaska Native Tribal Health Consortium, Anchorage, Alaska, United States, 99507
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska's second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation's largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
Medical Insurance
provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers. Cost-Share Dental and Vision Insurances Discounted Pet Insurance Retirement Contributions
with Pre-Tax or Roth options into a 403(b). 401(a) ANTHC Retirement Plan:
After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer. Paid Time Off
starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service. Eleven Paid Holidays Paid Parental Leave
or miscarriage/stillbirth eligibility after six months of employment Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance
are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members. Flexible Spending Accounts
for Healthcare and Dependent Care. Ancillary Cash Benefits
for accident, hospital indemnity, and critical illness. On-Site Child Care Facility
with expert-designed classrooms for early child development and preschool. Employee Assistance Program
with support for grief, financial counseling, mental/emotional health, and discounted legal advice. Tuition Discounts
for you and your eligible dependents at Alaska Pacific University. On-Site Training Courses and Professional Development Opportunities. License and certification reimbursements and occupational insurance for medical staff. Gym Access
to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals. Emergency Travel Assistance Education Assistance or Education leave eligibility Discount program for travel, gym memberships, amusement parks, and more.
Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary: Under general supervision, installs, tests, and maintains hardware and cabling infrastructure for a large complex integrated communications system; supporting voice, data, voicemail, pager, radio and call center services; as required, for the senior positions, coordinates the work of outside contractors and technicians.
Responsibilities:
Maintains and updates communication systems for ANTHC/ANMC. Integrates new telecommunications equipment and software. Maintains and repairs infrastructure systems and related equipment; repairs communications support equipment. Monitors and resolves basic and high level system stability and connectivity problems; performs trouble-shooting to isolate and diagnose system problems; identifies, locates, resolves and repairs problems.
Monitors and maintains telephone and data network switching equipment to include TDM and SIP connected devices and endpoints, wireless voice networks, pager/beeper, overhead paging, and voicemail systems. Provides technical expertise relating to all Telephony systems supported. Engineers, designs, installs, test and certifies voice and data network cabling; updates database of cabling location diagrams.
Modifies and tests communications systems, monitoring systems and test fixtures; develops procedures as needed. Performs preventive maintenance procedures; checks equipment and communications sites; verifies power levels and frequencies are within licensed parameters. Develops system layout, wiring and modification diagrams; performs coverage tests, interference studies and investigates intermittent problems. Maintains accurate records and documents actions are taken within ANTHC's ITSM system.
Researches regulations, procedures, and technical reference materials. Complies with all ANTHC/ANMC safety policies and procedures, and Occupational Safety and Health Administration (OSHA) rules and regulations.
Coordinates installation and repair work with various contractors, telecommunications providers, and equipment vendors. Oversees and directs other technicians as needed and/or assigned. Reviews technical issues and procedures, and recommends solutions; provides insight and technical strategy for planning of system upgrades.
Assures compliance with approved plans; checks and verifies telecom equipment rooms have sufficient power and backboards meet Telecom Industry Association (TIA) and Electronics Industry Alliance (EIA) standards, in addition to BISCI standards.
Other information:
KNOWLEDGE and SKILLS • Knowledge of applicable statutes, rules, regulations, ordinances, codes, administrative orders and other operational guidelines and directives. • Knowledge of telecommunications hardware and software systems. • Knowledge with IP telephony, TDM and IP infrastructure. • Knowledge of TIA, EIA American National Standards Institute (ANSI), and Building Industry Consulting Service International (BICSI) telecommunications codes and standards. • Knowledge of computer networks and telecommunications equipment infrastructure. • Knowledge of OSHA rules and regulations. • Skill in assessing, analyzing, identifying and implementing solutions to technical problems. • Skill in reading technical diagrams and blueprints. • Skill in using the techniques, tools and test equipment for troubleshooting, repair and maintenance of telecommunications systems equipment. • Skill in assessing and prioritizing multiple tasks, projects and demands. • Skill in operating a personal computer utilizing a variety of software applications.
MINIMUM EDUCATION QUALIFICATION
An Associate's degree in Telecommunications, Computer Science or related field. Progressively responsible professional/craft work experience may be substituted on a year-for-year basis for college education.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory - Three (3) years of work installing, maintaining, and repairing commercial telecom systems and equipment. An equivalent combination of relevant education, training, or certifications may be substituted for experience.
PREFERRED CERTIFICATION QUALIFICATION
Avaya Certified Associate, Specialist (highly preferred)
Cisco CCENT, CNC, CCNA, CCNA Collaboration (preferred)
Juniper Networks JNCIA-Junos, JNCIS-ENT (preferred)
ADDITIONAL REQUIREMENTS
May be required to work outside the traditional work schedule. Required to serve in on-call status, and may be called out to work off-shift in emergency situations.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska's second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation's largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
Medical Insurance
provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers. Cost-Share Dental and Vision Insurances Discounted Pet Insurance Retirement Contributions
with Pre-Tax or Roth options into a 403(b). 401(a) ANTHC Retirement Plan:
After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer. Paid Time Off
starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service. Eleven Paid Holidays Paid Parental Leave
or miscarriage/stillbirth eligibility after six months of employment Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance
are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members. Flexible Spending Accounts
for Healthcare and Dependent Care. Ancillary Cash Benefits
for accident, hospital indemnity, and critical illness. On-Site Child Care Facility
with expert-designed classrooms for early child development and preschool. Employee Assistance Program
with support for grief, financial counseling, mental/emotional health, and discounted legal advice. Tuition Discounts
for you and your eligible dependents at Alaska Pacific University. On-Site Training Courses and Professional Development Opportunities. License and certification reimbursements and occupational insurance for medical staff. Gym Access
to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals. Emergency Travel Assistance Education Assistance or Education leave eligibility Discount program for travel, gym memberships, amusement parks, and more.
Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary: Under general supervision, installs, tests, and maintains hardware and cabling infrastructure for a large complex integrated communications system; supporting voice, data, voicemail, pager, radio and call center services; as required, for the senior positions, coordinates the work of outside contractors and technicians.
Responsibilities:
Maintains and updates communication systems for ANTHC/ANMC. Integrates new telecommunications equipment and software. Maintains and repairs infrastructure systems and related equipment; repairs communications support equipment. Monitors and resolves basic and high level system stability and connectivity problems; performs trouble-shooting to isolate and diagnose system problems; identifies, locates, resolves and repairs problems.
Monitors and maintains telephone and data network switching equipment to include TDM and SIP connected devices and endpoints, wireless voice networks, pager/beeper, overhead paging, and voicemail systems. Provides technical expertise relating to all Telephony systems supported. Engineers, designs, installs, test and certifies voice and data network cabling; updates database of cabling location diagrams.
Modifies and tests communications systems, monitoring systems and test fixtures; develops procedures as needed. Performs preventive maintenance procedures; checks equipment and communications sites; verifies power levels and frequencies are within licensed parameters. Develops system layout, wiring and modification diagrams; performs coverage tests, interference studies and investigates intermittent problems. Maintains accurate records and documents actions are taken within ANTHC's ITSM system.
Researches regulations, procedures, and technical reference materials. Complies with all ANTHC/ANMC safety policies and procedures, and Occupational Safety and Health Administration (OSHA) rules and regulations.
Coordinates installation and repair work with various contractors, telecommunications providers, and equipment vendors. Oversees and directs other technicians as needed and/or assigned. Reviews technical issues and procedures, and recommends solutions; provides insight and technical strategy for planning of system upgrades.
Assures compliance with approved plans; checks and verifies telecom equipment rooms have sufficient power and backboards meet Telecom Industry Association (TIA) and Electronics Industry Alliance (EIA) standards, in addition to BISCI standards.
Other information:
KNOWLEDGE and SKILLS • Knowledge of applicable statutes, rules, regulations, ordinances, codes, administrative orders and other operational guidelines and directives. • Knowledge of telecommunications hardware and software systems. • Knowledge with IP telephony, TDM and IP infrastructure. • Knowledge of TIA, EIA American National Standards Institute (ANSI), and Building Industry Consulting Service International (BICSI) telecommunications codes and standards. • Knowledge of computer networks and telecommunications equipment infrastructure. • Knowledge of OSHA rules and regulations. • Skill in assessing, analyzing, identifying and implementing solutions to technical problems. • Skill in reading technical diagrams and blueprints. • Skill in using the techniques, tools and test equipment for troubleshooting, repair and maintenance of telecommunications systems equipment. • Skill in assessing and prioritizing multiple tasks, projects and demands. • Skill in operating a personal computer utilizing a variety of software applications.
MINIMUM EDUCATION QUALIFICATION
An Associate's degree in Telecommunications, Computer Science or related field. Progressively responsible professional/craft work experience may be substituted on a year-for-year basis for college education.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory - Three (3) years of work installing, maintaining, and repairing commercial telecom systems and equipment. An equivalent combination of relevant education, training, or certifications may be substituted for experience.
PREFERRED CERTIFICATION QUALIFICATION
Avaya Certified Associate, Specialist (highly preferred)
Cisco CCENT, CNC, CCNA, CCNA Collaboration (preferred)
Juniper Networks JNCIA-Junos, JNCIS-ENT (preferred)
ADDITIONAL REQUIREMENTS
May be required to work outside the traditional work schedule. Required to serve in on-call status, and may be called out to work off-shift in emergency situations.