Institute on Aging
Community Outreach Coordinator - Temporary
Institute on Aging, San Francisco, California, United States, 94199
IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.
With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The Community Outreach Coordinator works with DAS and other community partners to strategically increase awareness of ADRC, and other relevant IOA programs, amongst target populations. They do this by providing non-clinical supervision, consultation, orientation, training, and support to all ADRC staff, including Site Supervisors and Information & Assistance Specialists, and actively engaging and participating in San Francisco community groups and events, acting as a steward of IOA to promote services.
Please note: This is a Non-Exempt, Temporary role for an employee out on LOA. This role is expected to last 4 months. Job Description Details:
Develops best practices for ADRC staff to provide efficient information, intake, and referral process. Ensures that ADRC staff is trained and knowledgeable of all IOA program criteria and other community services available in San Francisco to best meet the needs of the community. Meets with ADRC staff via regularly scheduled meetings, either in person, phone call or virtually, serve as point of contact for questions and support regarding consumer follow-ups for referrals and services. Ensures ADRC staff are consistent with department and site policies and procedures to meet deliverables and report once a month and as requested. Reviews ADRC staff consumer follow-up activity to identify performance support needs and provide consultation, coaching, and training as necessary. Attends relevant trainings and meetings provided by DAS, ADRC, and IOA, geared to improve outreach, promotion, and sales strategies. Maintains monthly ADRC Outreach Calendar and coordinates outreach efforts for individual ADRC sites. Maintains consistent communication with ADRC Site Supervisors through at-least quarterly meetings. Attends and participates in the creation of the agenda for the quarterly DAS & ADRC Partners meetings. Maintains, provides, and submit Monthly ADRC Carbon Reports to each ADRC Site supervisor. Other duties as assigned. Qualifications:
Bachelor's Degree in gerontology, social work, psychology or related field, or relevant work experience Expert knowledge of aging and disability resources in SF/Bay Area At least 4 years of case management experience Experience and success in working with cross functional teams Ability to develop and follow processes to ensure deliverables Demonstrated ability to establish excellent internal and external relationships Excellent oral/written communication and interpersonal skills Computer literacy in MS Word, Excel, and Outlook required; Procura and RTZ Get Care preferred COMPENSATION:
Range: $ 35 - 40/hrly This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included Beware of Hiring Scams
We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.
Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. All official communication will come from a verified IOA email address. If you receive any suspicious communication or requests, report them to
talentacquisition@ioaging.org . All legitimate job openings can be found on the Institute on Aging Careers Page.
We encourage you to learn more about IOA by visiting us here.
IOA reserves the right to adjust work hours or duties when appropriate.
Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The Community Outreach Coordinator works with DAS and other community partners to strategically increase awareness of ADRC, and other relevant IOA programs, amongst target populations. They do this by providing non-clinical supervision, consultation, orientation, training, and support to all ADRC staff, including Site Supervisors and Information & Assistance Specialists, and actively engaging and participating in San Francisco community groups and events, acting as a steward of IOA to promote services.
Please note: This is a Non-Exempt, Temporary role for an employee out on LOA. This role is expected to last 4 months. Job Description Details:
Develops best practices for ADRC staff to provide efficient information, intake, and referral process. Ensures that ADRC staff is trained and knowledgeable of all IOA program criteria and other community services available in San Francisco to best meet the needs of the community. Meets with ADRC staff via regularly scheduled meetings, either in person, phone call or virtually, serve as point of contact for questions and support regarding consumer follow-ups for referrals and services. Ensures ADRC staff are consistent with department and site policies and procedures to meet deliverables and report once a month and as requested. Reviews ADRC staff consumer follow-up activity to identify performance support needs and provide consultation, coaching, and training as necessary. Attends relevant trainings and meetings provided by DAS, ADRC, and IOA, geared to improve outreach, promotion, and sales strategies. Maintains monthly ADRC Outreach Calendar and coordinates outreach efforts for individual ADRC sites. Maintains consistent communication with ADRC Site Supervisors through at-least quarterly meetings. Attends and participates in the creation of the agenda for the quarterly DAS & ADRC Partners meetings. Maintains, provides, and submit Monthly ADRC Carbon Reports to each ADRC Site supervisor. Other duties as assigned. Qualifications:
Bachelor's Degree in gerontology, social work, psychology or related field, or relevant work experience Expert knowledge of aging and disability resources in SF/Bay Area At least 4 years of case management experience Experience and success in working with cross functional teams Ability to develop and follow processes to ensure deliverables Demonstrated ability to establish excellent internal and external relationships Excellent oral/written communication and interpersonal skills Computer literacy in MS Word, Excel, and Outlook required; Procura and RTZ Get Care preferred COMPENSATION:
Range: $ 35 - 40/hrly This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included Beware of Hiring Scams
We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.
Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. All official communication will come from a verified IOA email address. If you receive any suspicious communication or requests, report them to
talentacquisition@ioaging.org . All legitimate job openings can be found on the Institute on Aging Careers Page.
We encourage you to learn more about IOA by visiting us here.
IOA reserves the right to adjust work hours or duties when appropriate.
Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.