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Central State University

Student Success Coach

Central State University, Wilberforce, Ohio, us, 45384

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Posting Details

Posting Details

Posting Number 0801763

Classification Title Student Success Coach

Working Title

Department Student Support and Academic Advising

Department Contact Email ljenkinswashington@centralstate.edu

Job Summary/Basic Function

Provides academic advice and counseling for first- and second-year students. Collaborates with colleagues and other units to create, implement, assess, and refine systems designed to support student retention.

DUTIES AND RESPONSIBILITIES: • Work with first- and second-year students to define and plan for achieving realistic educational goals. • Monitor student progress toward achieving educational and career goals. • Work with faculty and staff to develop and implement retention strategies, including intervention and early alert. • Maintain complete and accurate records showing the student's major, career plans, and other related information. • Track and ensure correction and updating of student academic records in Banner (e.g., to confirm that the major is accurately listed). • Collaborate in developing and implementing a seamless system for juniors to transition to academic advising within their department. • Ensure collaboration among related offices (e.g., registrar, assessment, career services) to track and assist students in meeting their academic goals. • Engage students in conversations about the University's core values, with a focus on the roles these values play in academic and life success. • Match students with appropriate academic support and counseling services. • Participate in University committees and projects related to student learning and academic success. • Participate in advising workshops and other professional development activities as they become available. • Review and approve students' proposed class schedules. • Provide advising services for upper-class students during faculty absence. • Participate in outreach efforts to re-enroll students placed on academic suspension.

Minimum Qualifications • Bachelor's degree in an academic discipline, Master's degree preferred • Previous advising or teaching experience at the college level. • Excellent computer skills. • Excellent communication and interpersonal skills, with the ability to work effectively with students, colleagues, faculty, and administrators. • Availability to work a flexible schedule that involves some evening and weekend duties.

Preferred Qualifications

Posting Date 09/02/2025

Closing Date

Open Until Filled Yes

Special Instructions to Applicants

Position Category Staff - Monthly (Exempt)

Budgeted Annual Salary Commensurate with experience