Stryker
What you will do -
????As the Senior Advanced Service Engineer, you will work with Marketing, R&D, Advanced Sourcing, Advanced Quality, Pro Care Team, and Advanced Operations on new product development. ?You will serve as the champion for service needs in the new product development process and work on designing for serviceability. ?You will also be responsible for the design of the service lines needed to repair the devices and then transitioning products into service globally. You will also ensure standard service launch kits are developed and meet all regulatory requirements.
Additional responsibilities:
Monitor and control progress of projects to ensure sound application of engineering principles are used and design intent is being followed and achieved
Coordinate with other Stryker units, vendors and senior leadership as needed to ensure specific cost, time and/or regulatory standards are met
Submit periodic reports on assigned topics to appropriate personnel
Train others on functionally related topics
Evaluate the results of projects and provide manufacturing guidance and assistance as needed
Partner with R&D on all new products to ensure service launch kits are defined and implemented during the launch of products to induce, but not limited to:
Serviceability reviews
Partnership with appropriate groups to define fixture and equipment requirements globally
Prepare and define service manuals
Ensure Preventative Maintenance is clearly defined and feasible to accomplish
Ensure service launch kits are available upon launch of the product
Define standard diagnostic and failure codes
Define and document repair procedures and requirements
Define and document field diagnostic equipment and processes
Ensure spare parts are defined and ready in conjunction with Advanced Operations
Ensure requirements are given to both mechanical and electrical fixture teams
Analyze, determine, and advocate for service model that best meets the needs of our customers and business
Service validation plans
Equipment installation and qualification
Create service-specific PFMEA
Partnering with appropriate engineering disciplines such as Product Engineering, RA, QA, Advanced Operations, Operations Engineering, Advanced Sourcing, Service Operations Engineering and International teams to gather inputs and develop the Service process
What you need -
Bachelor's degree in an Engineering discipline or related field required
2+ years of relevant post-graduate engineering experience required
Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), power tools and test/inspection equipment required
Demonstrated mechanical/electrical design and problem-solving skills required
Excellent analytical skills required
Excellent interpersonal communication skills required
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
????As the Senior Advanced Service Engineer, you will work with Marketing, R&D, Advanced Sourcing, Advanced Quality, Pro Care Team, and Advanced Operations on new product development. ?You will serve as the champion for service needs in the new product development process and work on designing for serviceability. ?You will also be responsible for the design of the service lines needed to repair the devices and then transitioning products into service globally. You will also ensure standard service launch kits are developed and meet all regulatory requirements.
Additional responsibilities:
Monitor and control progress of projects to ensure sound application of engineering principles are used and design intent is being followed and achieved
Coordinate with other Stryker units, vendors and senior leadership as needed to ensure specific cost, time and/or regulatory standards are met
Submit periodic reports on assigned topics to appropriate personnel
Train others on functionally related topics
Evaluate the results of projects and provide manufacturing guidance and assistance as needed
Partner with R&D on all new products to ensure service launch kits are defined and implemented during the launch of products to induce, but not limited to:
Serviceability reviews
Partnership with appropriate groups to define fixture and equipment requirements globally
Prepare and define service manuals
Ensure Preventative Maintenance is clearly defined and feasible to accomplish
Ensure service launch kits are available upon launch of the product
Define standard diagnostic and failure codes
Define and document repair procedures and requirements
Define and document field diagnostic equipment and processes
Ensure spare parts are defined and ready in conjunction with Advanced Operations
Ensure requirements are given to both mechanical and electrical fixture teams
Analyze, determine, and advocate for service model that best meets the needs of our customers and business
Service validation plans
Equipment installation and qualification
Create service-specific PFMEA
Partnering with appropriate engineering disciplines such as Product Engineering, RA, QA, Advanced Operations, Operations Engineering, Advanced Sourcing, Service Operations Engineering and International teams to gather inputs and develop the Service process
What you need -
Bachelor's degree in an Engineering discipline or related field required
2+ years of relevant post-graduate engineering experience required
Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), power tools and test/inspection equipment required
Demonstrated mechanical/electrical design and problem-solving skills required
Excellent analytical skills required
Excellent interpersonal communication skills required
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.