Villanova University
Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ's.
Position Information
Posting Number: 20255744V
Position Title: Conference Assistant
Posting Type Student
Hours/week: 10-12
Eligibility: Work study preferred but open to all students
Semester 2025-2026 Academic Year
Location Galberry Hall
Detailed Work Schedule
10-12 hours per week
Number of positions: 1
Department: 508-Office of Conference Services
Contact Name: Alexis Jankowski
Contact Phone/Extension: 610-519-7595
Position Summary Information
Job Description Summary:
Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors • Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs • Assist external clients with inputting event requests through scheduling system • Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event • Answer questions from guests, vendors, and campus constituents in a timely manner • Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams • Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve • Communicate with campus partners regarding events • Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events • Research prospective clients to ensure all guests are inline with University mission • Assist Full Time staff with development of client databases • Conduct customer feedback surveys with the intention of helping grow the department and develop services • Continue to improve office organization and create resources to streamline existing processes • Assist full time staff with any additional Auxiliary Services projects and tasks • Other duties as assigned
Requirements: • High School Diploma • Enrolled Villanova Student • 1 year of OCS summer experience • MS Office experience • Ability to understand and learn new software
Additional Information:
Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others. Excellent verbal and interpersonal skills and a strong commitment to customer service. Physical Demands Summary:
All employees of Conference Services:
Ability to lift/push/pull 25-45 pounds. Ability to stand for extended periods of time.
Wage Rate: $15.00 per hour
Posting Detail Information
Closing Date (11:59pm ET):
Open Until Filled Yes
Do you have questions about the application process? If so, please refer to the Applicant FAQ's.
Position Information
Posting Number: 20255744V
Position Title: Conference Assistant
Posting Type Student
Hours/week: 10-12
Eligibility: Work study preferred but open to all students
Semester 2025-2026 Academic Year
Location Galberry Hall
Detailed Work Schedule
10-12 hours per week
Number of positions: 1
Department: 508-Office of Conference Services
Contact Name: Alexis Jankowski
Contact Phone/Extension: 610-519-7595
Position Summary Information
Job Description Summary:
Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors • Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs • Assist external clients with inputting event requests through scheduling system • Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event • Answer questions from guests, vendors, and campus constituents in a timely manner • Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams • Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve • Communicate with campus partners regarding events • Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events • Research prospective clients to ensure all guests are inline with University mission • Assist Full Time staff with development of client databases • Conduct customer feedback surveys with the intention of helping grow the department and develop services • Continue to improve office organization and create resources to streamline existing processes • Assist full time staff with any additional Auxiliary Services projects and tasks • Other duties as assigned
Requirements: • High School Diploma • Enrolled Villanova Student • 1 year of OCS summer experience • MS Office experience • Ability to understand and learn new software
Additional Information:
Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others. Excellent verbal and interpersonal skills and a strong commitment to customer service. Physical Demands Summary:
All employees of Conference Services:
Ability to lift/push/pull 25-45 pounds. Ability to stand for extended periods of time.
Wage Rate: $15.00 per hour
Posting Detail Information
Closing Date (11:59pm ET):
Open Until Filled Yes