Downtown Seattle Association
Position
Clean Team Trainer
Department
Clean Team
Reporting Relationship
MID Supervisor
Status
Full time, Non-Exempt, 40 hours per week
Overview
The DSA/MID Ambassador teams play a vital role in living our organization's mission: to create a healthy, vibrant downtown for all. All Ambassadors are stewards of the public realm and help to make it an inviting and welcoming place for all. All Ambassador teams work with the following priority framework focusing on the "three Cs": Clean, Clear and Cared for. This means that all employees strive to maintain a visually appealing and safe environment for all by resolving clutter and disarray and caring for all people in the public realm in a friendly and positive manner. The downtown public realm should be high quality and consistent, demonstrated through attentive oversight of the details in the public realm space and genuine care and concern for the people in the space.
Position Overview
The Clean Team Trainer will be responsible for providing training to clean ambassadors. The Trainer will also be active in the public realm providing core services to ensure the cleanliness of the public rights-of-way and to collaborate will all MID teams on a daily basis.
Duties and Responsibilities
Provide training to team members on a variety of positions specific. requirements and duties to learn, improve and enhance skills. Suggest training opportunities and/ or equipment to increase ambassador efficiency. Provide regular check-ins with trainees to ensure daily tasks are being met to organizational standards. Evaluate training by evaluating effectiveness of training to specific job. Assist supervisory staff in analyzing and creating individual development plans for each trainee. Recommend necessary revisions to existing training courses. Assigned to maintain a specific work area of 8 to 12 blocks in size. Identify and report city or MID related issues, such as litter or graffiti, using a handheld device. Identify and report conditions that adversely impact the downtown area or those living, working, or visiting the downtown area. Monitors employee activities to ensure performance standards and productivity levels are maintained. These patrols are provided by walking, driving a vehicle, or riding a bike/trike. Assist the supervisory staff with input regarding formal performance evaluations and employee work habits to ensure compliance with safety regulations. Provide sanitation cleanup of alleys and sidewalks on foot and/or while operating mechanized Rad Power Trike. Sweep and remove litter from sidewalks, curbs, and other areas of public spaces. Remove debris from curb lines to prevent obstruction to the storm drains. Locate and remove graffiti from buildings, sidewalks, and street fixtures. Provide customer service to visitors, businesspeople, merchants, and residents of downtown. Communicate with coworkers and supervisors via radio dispatch to report location, cleanups and facilitate problems. Other duties as assigned.
Preferred Qualifications
Ability to consistently exemplify MID/DSA core values: Collaboration, Perseverance, Innovation, Excellence, and Integrity Ability to demonstrate customer service experience and effective leadership skills. Strong time management skills with the ability to work independently. Self-motivated, energetic leaner with a growth mindset. Ability to communicate effectively, both verbal and written. Strong interpersonal skills, with emphasis on emotional intelligence. Ability to work in all public spaces in the downtown area. Ability to follow instructions. Required to maintain a clean and neat appearance. Must be able to pass a bicycle riding assessment with emphasis on low riding speed. Customer service focus: previous experience preferred but not required. Knowledge of downtown Seattle and its community a plus. Basic knowledge of maintenance equipment is a plus. Basic knowledge of Window, MS Word, Excel, and Outlook is a plus. Valid Washington State Driver's License preferred, as well as able to be insured by organization insurance carrier.
Physical Demands and Work Environment
Work Environment - Work outdoors for the entirety of each shift in all weather conditions, handling potentially hazardous waste.
Physical Demands - Standing, walking, bending, sitting 8-10 hours a day, holding, carrying, and operating leaf vacuums, blowers, and power washers. Must be able to lift 50 pounds. Operating ATLV's and Green Machines.
Schedule
Tuesday- Saturday [Tuesday-Friday 6:30 am - 3 pm] [Saturday 7 am- 3:30 pm]
Employment Details
DSA is committed to internal and market equity. The hourly range for this position is $24.00-$30.00. Salary is determined based on internal and market equity, internal and market data/salary ranges, and the applicant's job-related knowledge, skills, and experience. We will hire at the beginning of the salary range to allow future salary growth based on an employee's performance, professional development, and increases in responsibilities and duties. Downtown Seattle Association provides a comprehensive benefits package including but not restricted to:
*Medical/Dental/Vision Coverage
PTO/Personal Holidays
*Paid FMLA
*Life Insurance
*LTD
*ORCA Card
Flexible Spending Account
Employer-Matched 401(k) Contribution with up to 5% Match
*First Choice EAP
Corporate Discounts
*Employer paid benefit
Application Instructions
Please submit your application materials by Wednesday, October 8th, 2025, to be considered. Applications will be reviewed on a rolling basis. No late applications will be considered.
We recognize the value of the Downtown Seattle Association and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA+ community, and Black, Indigenous, and people of color (BIPOC).
Downtown Seattle Association is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, veteran, or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, DSA does not discriminate based on genetic information in its employment related policies and practices, including coverage under its health benefits program.
Clean Team Trainer
Department
Clean Team
Reporting Relationship
MID Supervisor
Status
Full time, Non-Exempt, 40 hours per week
Overview
The DSA/MID Ambassador teams play a vital role in living our organization's mission: to create a healthy, vibrant downtown for all. All Ambassadors are stewards of the public realm and help to make it an inviting and welcoming place for all. All Ambassador teams work with the following priority framework focusing on the "three Cs": Clean, Clear and Cared for. This means that all employees strive to maintain a visually appealing and safe environment for all by resolving clutter and disarray and caring for all people in the public realm in a friendly and positive manner. The downtown public realm should be high quality and consistent, demonstrated through attentive oversight of the details in the public realm space and genuine care and concern for the people in the space.
Position Overview
The Clean Team Trainer will be responsible for providing training to clean ambassadors. The Trainer will also be active in the public realm providing core services to ensure the cleanliness of the public rights-of-way and to collaborate will all MID teams on a daily basis.
Duties and Responsibilities
Provide training to team members on a variety of positions specific. requirements and duties to learn, improve and enhance skills. Suggest training opportunities and/ or equipment to increase ambassador efficiency. Provide regular check-ins with trainees to ensure daily tasks are being met to organizational standards. Evaluate training by evaluating effectiveness of training to specific job. Assist supervisory staff in analyzing and creating individual development plans for each trainee. Recommend necessary revisions to existing training courses. Assigned to maintain a specific work area of 8 to 12 blocks in size. Identify and report city or MID related issues, such as litter or graffiti, using a handheld device. Identify and report conditions that adversely impact the downtown area or those living, working, or visiting the downtown area. Monitors employee activities to ensure performance standards and productivity levels are maintained. These patrols are provided by walking, driving a vehicle, or riding a bike/trike. Assist the supervisory staff with input regarding formal performance evaluations and employee work habits to ensure compliance with safety regulations. Provide sanitation cleanup of alleys and sidewalks on foot and/or while operating mechanized Rad Power Trike. Sweep and remove litter from sidewalks, curbs, and other areas of public spaces. Remove debris from curb lines to prevent obstruction to the storm drains. Locate and remove graffiti from buildings, sidewalks, and street fixtures. Provide customer service to visitors, businesspeople, merchants, and residents of downtown. Communicate with coworkers and supervisors via radio dispatch to report location, cleanups and facilitate problems. Other duties as assigned.
Preferred Qualifications
Ability to consistently exemplify MID/DSA core values: Collaboration, Perseverance, Innovation, Excellence, and Integrity Ability to demonstrate customer service experience and effective leadership skills. Strong time management skills with the ability to work independently. Self-motivated, energetic leaner with a growth mindset. Ability to communicate effectively, both verbal and written. Strong interpersonal skills, with emphasis on emotional intelligence. Ability to work in all public spaces in the downtown area. Ability to follow instructions. Required to maintain a clean and neat appearance. Must be able to pass a bicycle riding assessment with emphasis on low riding speed. Customer service focus: previous experience preferred but not required. Knowledge of downtown Seattle and its community a plus. Basic knowledge of maintenance equipment is a plus. Basic knowledge of Window, MS Word, Excel, and Outlook is a plus. Valid Washington State Driver's License preferred, as well as able to be insured by organization insurance carrier.
Physical Demands and Work Environment
Work Environment - Work outdoors for the entirety of each shift in all weather conditions, handling potentially hazardous waste.
Physical Demands - Standing, walking, bending, sitting 8-10 hours a day, holding, carrying, and operating leaf vacuums, blowers, and power washers. Must be able to lift 50 pounds. Operating ATLV's and Green Machines.
Schedule
Tuesday- Saturday [Tuesday-Friday 6:30 am - 3 pm] [Saturday 7 am- 3:30 pm]
Employment Details
DSA is committed to internal and market equity. The hourly range for this position is $24.00-$30.00. Salary is determined based on internal and market equity, internal and market data/salary ranges, and the applicant's job-related knowledge, skills, and experience. We will hire at the beginning of the salary range to allow future salary growth based on an employee's performance, professional development, and increases in responsibilities and duties. Downtown Seattle Association provides a comprehensive benefits package including but not restricted to:
*Medical/Dental/Vision Coverage
PTO/Personal Holidays
*Paid FMLA
*Life Insurance
*LTD
*ORCA Card
Flexible Spending Account
Employer-Matched 401(k) Contribution with up to 5% Match
*First Choice EAP
Corporate Discounts
*Employer paid benefit
Application Instructions
Please submit your application materials by Wednesday, October 8th, 2025, to be considered. Applications will be reviewed on a rolling basis. No late applications will be considered.
We recognize the value of the Downtown Seattle Association and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA+ community, and Black, Indigenous, and people of color (BIPOC).
Downtown Seattle Association is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, veteran, or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, DSA does not discriminate based on genetic information in its employment related policies and practices, including coverage under its health benefits program.