24 Seven Talent
Operations and Logistics Manager
24 Seven Talent, Beverly Hills, California, United States, 90211
Location: Hybrid in LA
Industry: Fashion
*Ideal experience in fashion, retail, CPG space
Overview: As our Logistics & Operations Manager, you'll be the driving force behind operations - ensuring product seamlessly flows from production to customer, whether that's a retail store, a wholesale partner, or an e-commerce drop. This highly cross-functional role works closely with marketing, e-commerce, wholesale, retail, legal, and customer experience teams to support new launches, special projects, and ongoing business operations.
Responsibilities: Logistics & Supply Chain • Plan and schedule international shipments (air and ocean) from our factories to our LA 3PL. • Serve as the main liaison with freight forwarders, ocean carriers, 3PL, and parcel carriers. • Track shipments, book delivery appointments, and reconcile freight and duty costs by PO. • Maintain import documents, conduct freight audits, and develop contingency plans for supply chain disruptions. 3PL & Fulfillment Operations • Oversee 3PL performance including inbound receiving, outbound shipping SLAs, and order accuracy. • Manage customer escalations related to fulfillment, and approve/track 3PL invoices. Wholesale & Retail Operations • Manage relationships with 7+ wholesale partners - overseeing buys, POs, production timelines, and logistics. • Support retail operations for Leap-managed stores: run business reviews, lead new store openings, support events, and drive revenue performance. • Oversee routing guides, ATS availability, and product data distribution for both wholesale and retail channels. E-Commerce Operations • Manage core non-marketing e-commerce systems (Shopify, Flip Shop, TikTok Shop, Loop, Avalara, Route, etc.). • Oversee preorder setup, order management, fraud prevention, and chargebacks. Special Projects • Oversee trademarks portfolio (company, fabric, slogans). • Plan and execute quarterly pop-up events and partner sample sales, from sourcing to post-event reporting.
Qualifications: • 5-7 years of experience in logistics, operations, or supply chain, ideally in consumer goods, apparel, or retail. • 1-2 years of people management experience preferred. • Strong knowledge of international freight, 3PL management, and multi-channel distribution. • Excellent project management, problem-solving, and organizational skills. • Comfortable working cross-functionally in a fast-paced, high-growth environment. • A proactive, solutions-oriented mindset - you love making things run smoothly behind the scenes.
Overview: As our Logistics & Operations Manager, you'll be the driving force behind operations - ensuring product seamlessly flows from production to customer, whether that's a retail store, a wholesale partner, or an e-commerce drop. This highly cross-functional role works closely with marketing, e-commerce, wholesale, retail, legal, and customer experience teams to support new launches, special projects, and ongoing business operations.
Responsibilities: Logistics & Supply Chain • Plan and schedule international shipments (air and ocean) from our factories to our LA 3PL. • Serve as the main liaison with freight forwarders, ocean carriers, 3PL, and parcel carriers. • Track shipments, book delivery appointments, and reconcile freight and duty costs by PO. • Maintain import documents, conduct freight audits, and develop contingency plans for supply chain disruptions. 3PL & Fulfillment Operations • Oversee 3PL performance including inbound receiving, outbound shipping SLAs, and order accuracy. • Manage customer escalations related to fulfillment, and approve/track 3PL invoices. Wholesale & Retail Operations • Manage relationships with 7+ wholesale partners - overseeing buys, POs, production timelines, and logistics. • Support retail operations for Leap-managed stores: run business reviews, lead new store openings, support events, and drive revenue performance. • Oversee routing guides, ATS availability, and product data distribution for both wholesale and retail channels. E-Commerce Operations • Manage core non-marketing e-commerce systems (Shopify, Flip Shop, TikTok Shop, Loop, Avalara, Route, etc.). • Oversee preorder setup, order management, fraud prevention, and chargebacks. Special Projects • Oversee trademarks portfolio (company, fabric, slogans). • Plan and execute quarterly pop-up events and partner sample sales, from sourcing to post-event reporting.
Qualifications: • 5-7 years of experience in logistics, operations, or supply chain, ideally in consumer goods, apparel, or retail. • 1-2 years of people management experience preferred. • Strong knowledge of international freight, 3PL management, and multi-channel distribution. • Excellent project management, problem-solving, and organizational skills. • Comfortable working cross-functionally in a fast-paced, high-growth environment. • A proactive, solutions-oriented mindset - you love making things run smoothly behind the scenes.