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Job DescriptionJob Description
We are seeking a Cable Installation Technician to become an integral part of our team! You will install several types of data and communications cable as well as identify areas of improvement to increase efficiency.
*****The office is located in Allen, TX. Pay is based on your experience. We offer top pay for highly qualified candidates*****
RC Security Consulting is looking for an experienced Cabling
Technician who has a history of working on a project from the installation to the final inspection. Technicians will be part of our professional team responsible for installing and servicing Intrusion Alarms, CCTV, Access Control, Camera Systems, Access Control Systems, Gate Entry, Gate Operators, and Fire Alarms.
Responsibilities:
Installation and maintenance of communication systems
Investigate customer issues and design appropriate solutions
Order and maintain inventory stock supplies
Qualifications:
Previous experience in CAT5 & 6 , conduit,
or other related fields
Familiarity with telecommunications equipment
Strong analytical and critical thinking skills
Strong attention to detail
Excellent written and verbal communication
Technical Expertise
·Mechanical aptitude
2-5 years of cabling experience .
Willingto learn Install and service alarm panels CCTV Systems and Access Control Systems
Willing to learn CCTV
Willing to learn Fire Alarms
Willing to learn Access Control
Basic computer skills including experience with
Excel
Outlook
Service
Perform preventive maintenance inspections and service.
Ensure that documentation is properly completed and submitted
Assist other technicians as needed.
Request and share technical knowledge.
Escalate and resolve issues when appropriate.
Recognize recurring trips to the same site for the same issue and report to management.
Minimize the number of trips to the site to resolve the issue.
Access parts needed before going if possible.
Performs upgrades and additions to systems to increase functionality and usability.
Performs computer program entry as required to add cameras, access control devices, and intrusion alarm systems as needed.
Coordinates with administration to complete projects/work orders efficiently.
Provides documentation in electronic formats (e.g. notes regarding the service call, time and materials, etc.) to provide written support in compliance with company procedures and/or conveying information.
Responds to emergencies during or after hours to resolve immediate safety/security concerns.
Operations
Maintain and control inventory.
List parts accurately and timely on work orders
Keep truck stock by being proactive in replenishing.
Anticipate parts required to meet or exceed goals.
Requests equipment and supplies to the Inventory Specialist Technician to review and submit to Purchasing.
Report inventory on truck monthly
Communications
Respond to all phone calls from other RCSC personnel within 1 hour.
Respond to all emails within 24 hours.
Recognize that you are affecting others productivity by not responding or expecting them to contact you numerous times for the same issue
Time Keeping
Accurate reporting of dispatch, arrival and completion times
Recognize that this data is analyzed, and some customers receive reports based on response and resolution
Input and categorize time not spent on work orders accurately.
Other
Maintain Security License by adhering to annual continuing education requirements.
Ability to pass a criminal background check and drug screen test.
Valid Driver’s License and insurance
Report any moving traffic violations or accidents immediately.
Essential job-related skills required:
Maintaining confidentiality of work-related information and materials.
Effective organization and planning skills.
·
Customer Service
Strong customer service skills
Effective communication and interpersonal skills, including tact and diplomacy.
Ability to perform occasionally under pressure.
Good judgment in what is appropriate to say and do.
Instruct Customer's use of equipment.
Professional appearance and demeanor
Special physical or mental skills required:
Ability to multi-task and time management skills
Perform tasks requiring bending, stooping, kneeling, standing, and walking significant distances.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ability to understand and follow instructions precisely.
Ability to manage high-stress situations calmly.
Working conditions under which the job is performed:
A loud environment with multiple distractions at any given time.
Work is performed within extreme temperature ranges.
Company DescriptionFounded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.Company DescriptionFounded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.
We are seeking a Cable Installation Technician to become an integral part of our team! You will install several types of data and communications cable as well as identify areas of improvement to increase efficiency.
*****The office is located in Allen, TX. Pay is based on your experience. We offer top pay for highly qualified candidates*****
RC Security Consulting is looking for an experienced Cabling
Technician who has a history of working on a project from the installation to the final inspection. Technicians will be part of our professional team responsible for installing and servicing Intrusion Alarms, CCTV, Access Control, Camera Systems, Access Control Systems, Gate Entry, Gate Operators, and Fire Alarms.
Responsibilities:
Installation and maintenance of communication systems
Investigate customer issues and design appropriate solutions
Order and maintain inventory stock supplies
Qualifications:
Previous experience in CAT5 & 6 , conduit,
or other related fields
Familiarity with telecommunications equipment
Strong analytical and critical thinking skills
Strong attention to detail
Excellent written and verbal communication
Technical Expertise
·Mechanical aptitude
2-5 years of cabling experience .
Willingto learn Install and service alarm panels CCTV Systems and Access Control Systems
Willing to learn CCTV
Willing to learn Fire Alarms
Willing to learn Access Control
Basic computer skills including experience with
Excel
Outlook
Service
Perform preventive maintenance inspections and service.
Ensure that documentation is properly completed and submitted
Assist other technicians as needed.
Request and share technical knowledge.
Escalate and resolve issues when appropriate.
Recognize recurring trips to the same site for the same issue and report to management.
Minimize the number of trips to the site to resolve the issue.
Access parts needed before going if possible.
Performs upgrades and additions to systems to increase functionality and usability.
Performs computer program entry as required to add cameras, access control devices, and intrusion alarm systems as needed.
Coordinates with administration to complete projects/work orders efficiently.
Provides documentation in electronic formats (e.g. notes regarding the service call, time and materials, etc.) to provide written support in compliance with company procedures and/or conveying information.
Responds to emergencies during or after hours to resolve immediate safety/security concerns.
Operations
Maintain and control inventory.
List parts accurately and timely on work orders
Keep truck stock by being proactive in replenishing.
Anticipate parts required to meet or exceed goals.
Requests equipment and supplies to the Inventory Specialist Technician to review and submit to Purchasing.
Report inventory on truck monthly
Communications
Respond to all phone calls from other RCSC personnel within 1 hour.
Respond to all emails within 24 hours.
Recognize that you are affecting others productivity by not responding or expecting them to contact you numerous times for the same issue
Time Keeping
Accurate reporting of dispatch, arrival and completion times
Recognize that this data is analyzed, and some customers receive reports based on response and resolution
Input and categorize time not spent on work orders accurately.
Other
Maintain Security License by adhering to annual continuing education requirements.
Ability to pass a criminal background check and drug screen test.
Valid Driver’s License and insurance
Report any moving traffic violations or accidents immediately.
Essential job-related skills required:
Maintaining confidentiality of work-related information and materials.
Effective organization and planning skills.
·
Customer Service
Strong customer service skills
Effective communication and interpersonal skills, including tact and diplomacy.
Ability to perform occasionally under pressure.
Good judgment in what is appropriate to say and do.
Instruct Customer's use of equipment.
Professional appearance and demeanor
Special physical or mental skills required:
Ability to multi-task and time management skills
Perform tasks requiring bending, stooping, kneeling, standing, and walking significant distances.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ability to understand and follow instructions precisely.
Ability to manage high-stress situations calmly.
Working conditions under which the job is performed:
A loud environment with multiple distractions at any given time.
Work is performed within extreme temperature ranges.
Company DescriptionFounded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.Company DescriptionFounded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.