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Voya Financial

Automation/Innovation Architect

Voya Financial, York, Maine, us, 03909

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****Apply Now****### **Job Summary:**### We are looking for a strategic and technically skilled Automation and Innovation Architect with deep UiPath expertise to lead the design and implementation of intelligent automation solutions within the retirement and health management sector. This role will play a critical part in modernizing legacy systems, improving member and provider experiences, and driving operational efficiency through automation and innovation.### ### **Key Responsibilities:*** ### **Automation Architecture & Delivery:** + ### Design and implement scalable, secure, and compliant automation solutions using UiPath to streamline processes such as claims processing, eligibility verification, member onboarding, and provider data management. + ### Collaborate with business units to identify high-impact automation opportunities across retirement plan administration and health benefits operations.* ### **Innovation Strategy:** + ### Evaluate and integrate emerging technologies (AI, ML, NLP, OCR) to enhance automation capabilities and improve service delivery for members and providers. + ### Lead proof-of-concept initiatives to test and validate innovative solutions in real-world healthcare and retirement plan scenarios.* ### **Governance & Compliance:** + ### Develop and maintain automation governance frameworks, documentation, and audit trails.* ### **Collaboration & Enablement:** + ### Partner with IT, compliance, operations, and customer service teams to align automation initiatives with business goals. + ### Mentor and guide RPA developers and analysts to build a center of excellence (CoE) for automation.* ### **Continuous Improvement:** + ### Monitor automation performance and ROI, and recommend enhancements to improve accuracy, speed, and user satisfaction. + ### Stay current with industry trends and regulatory changes affecting retirement and health management.### ### **Required Qualifications:*** ### Bachelors or Masters degree in Computer Science, Information Systems, or a related field.* ### 8+ years of experience in automation architecture, with at least 3 years of hands-on UiPath development and deployment.* ### UiPath certifications (e.g., Advanced RPA Developer, Solution Architect) strongly preferred.* ### Experience in the retirement services, health insurance, or healthcare administration industry.* ### Strong understanding of RPA, APIs, OCR, AI/ML, and cloud platforms (Azure, AWS).### ### **Preferred Skills:*** ### Experience with process mining tools (e.g., UiPath Process Mining, Celonis).* Knowledge of other automation platforms (e.g., Power Automate, Automation Anywhere).* Experience with agile methodologies and DevOps practices.* Strong communication and stakeholder engagement skills.Actual compensation offered may vary from the posted salary range based upon the candidates geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.- ****Learning Agility**:** Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.*Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference*### Voya Financial, Inc., is a leading health, wealth and investment company with approximately 10,000 employees who are focused on achieving Voyas aspirational vision: "Clearing your path to financial confidence and a more fulfilling life". Through products, solutions and technologies, Voya helps its 15.7 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voyas workplace benefits and savings offerings by engaging directly with approximately 11.9 million employees in the U.S. Certified as a Great Place to Work by the Great Place to Work Institute, Voya is purpose-driven and committed to conducting business in a way that is economically, ethically, socially and environmentally responsible. Voya has earned recognition as: one of the Worlds Most Ethical Companies by Ethisphere; a listed company on the Dow Jones Best-in-Class North America index; and a Best Place to Work for Disability Inclusion on the Disability Equality Index. For more information, visit #J-18808-Ljbffr