Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Lenox Square
Lush Fresh Handmade Cosmetics, Atlanta, Georgia, United States, 30383
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Driving Sales: Utilize StoreForce dashboard results and feedback to exceed sales goals. Take ownership of results and grow contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to brighten customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events/initiatives that help bring in more traffic. Inspire others to join us in making a positive impact on the world. Product Passion:
Continually expand product knowledge with ongoing learning and deep dives into all things Lush. Stay up-to-date on products, ingredients, and their benefits to confidently make informed product recommendations. Team Involvement
Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and actively seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging:
Encourage open communication, listen to team members' perspectives related to DEIB, foster belonging by promoting teamwork, collaboration, and recognizing each employee's unique contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, take breaks when necessary, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Ensure you are practicing company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills to address issues that arise in day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Lenox Square Pay $15.50 USD per hour Best of luck on your job search, and don't forget to follow us to learn more! Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Participation is voluntary and confidential. Information will be used for equal employment opportunity reporting and will not be used in hiring decisions. #J-18808-Ljbffr
Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Driving Sales: Utilize StoreForce dashboard results and feedback to exceed sales goals. Take ownership of results and grow contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to brighten customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events/initiatives that help bring in more traffic. Inspire others to join us in making a positive impact on the world. Product Passion:
Continually expand product knowledge with ongoing learning and deep dives into all things Lush. Stay up-to-date on products, ingredients, and their benefits to confidently make informed product recommendations. Team Involvement
Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and actively seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging:
Encourage open communication, listen to team members' perspectives related to DEIB, foster belonging by promoting teamwork, collaboration, and recognizing each employee's unique contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, take breaks when necessary, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Ensure you are practicing company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills to address issues that arise in day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Lenox Square Pay $15.50 USD per hour Best of luck on your job search, and don't forget to follow us to learn more! Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Participation is voluntary and confidential. Information will be used for equal employment opportunity reporting and will not be used in hiring decisions. #J-18808-Ljbffr