CACI International
Field Service Representative, Senior
CACI International, Colorado Springs, Colorado, United States, 80509
Senior Field Service Representative
CACI is responsible for providing comprehensive Integrated Product Support (IPS) services for the Tactical Integrated Ground Suite (TIGS) System of Systems (SoS). These services cover a range of support categories including management, engineering, maintenance, supply, data, training, continuous support, infrastructure, logistics, and personnel. The primary objective of these diverse services is to ensure warfighting readiness across the globe by increasing the operational availability and mission effectiveness of all currently deployed and future TIGS SoS. Responsibilities:
Provides installation of TIGS systems/sub-systems and supporting systems; technical services for operations and maintenance of C5IM systems; integration of Audio/Visual equipment; and cable installation, including Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services Tests components to ensure cables and equipment are within proper specifications Troubleshoots and determines system performance issues and provides solutions Provides removal and proper disposal of obsolete systems and equipment while adhering to proper disposal and documentation/handling procedures Provides support for implementing technical solutions, installing interfaces, and ensuring that devices are operational Provides installation, integration, test, and management of TIG systems of systems Possesses and applies a comprehensive knowledge across key tasks and high impact assignments Plans and leads major technology assignments Functions as a technical expert across multiple project assignments May supervise others Qualifications:
Required: Must hold an active TS with SCI preferred. Ability to obtain SCI required Bachelor's degree with 5 years' experience Proven ability to lead and facilitate meetings with diverse groups of stakeholders Strong analytical and problem-solving skills Experience with change management tools Must demonstrate a broader skill set and work experiences across multiple FSR roles. They are expected to lead at least one role, showcasing their ability to manage projects, mentor junior staff, and contribute to strategic planning within their area of expertise Desired: Experience working in the field supporting DoD Experience with installation, repair and testing of technology systems in remote areas Experience with FOC and copper cable repair Knowledge of DevOps practices and principles What You Can Expect:
A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy. Your potential is limitless. So is ours. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $61,600-$129,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
CACI is responsible for providing comprehensive Integrated Product Support (IPS) services for the Tactical Integrated Ground Suite (TIGS) System of Systems (SoS). These services cover a range of support categories including management, engineering, maintenance, supply, data, training, continuous support, infrastructure, logistics, and personnel. The primary objective of these diverse services is to ensure warfighting readiness across the globe by increasing the operational availability and mission effectiveness of all currently deployed and future TIGS SoS. Responsibilities:
Provides installation of TIGS systems/sub-systems and supporting systems; technical services for operations and maintenance of C5IM systems; integration of Audio/Visual equipment; and cable installation, including Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services Tests components to ensure cables and equipment are within proper specifications Troubleshoots and determines system performance issues and provides solutions Provides removal and proper disposal of obsolete systems and equipment while adhering to proper disposal and documentation/handling procedures Provides support for implementing technical solutions, installing interfaces, and ensuring that devices are operational Provides installation, integration, test, and management of TIG systems of systems Possesses and applies a comprehensive knowledge across key tasks and high impact assignments Plans and leads major technology assignments Functions as a technical expert across multiple project assignments May supervise others Qualifications:
Required: Must hold an active TS with SCI preferred. Ability to obtain SCI required Bachelor's degree with 5 years' experience Proven ability to lead and facilitate meetings with diverse groups of stakeholders Strong analytical and problem-solving skills Experience with change management tools Must demonstrate a broader skill set and work experiences across multiple FSR roles. They are expected to lead at least one role, showcasing their ability to manage projects, mentor junior staff, and contribute to strategic planning within their area of expertise Desired: Experience working in the field supporting DoD Experience with installation, repair and testing of technology systems in remote areas Experience with FOC and copper cable repair Knowledge of DevOps practices and principles What You Can Expect:
A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy. Your potential is limitless. So is ours. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $61,600-$129,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.