Western Kentucky University
Lead Technician, General Maintenance - Housing Residence Life
Western Kentucky University, Bowling Green, Kentucky, United States, 42103
Location: Bowling Green, KY Category: Staff Posted On: Fri Aug 22 2025 Job Description:
Purpose of Position
Assist supervisor in assigning, scheduling, and ensuring all corrective and preventative maintenance functions are being performed in an accurate and safe manner. Provides guidance to maintenance technicians in their area of responsibility and ensure quality control / assurance of work activities. General Maintenance Technician Lead works in a multi-functional team made up of electricians, plumbers, and other skilled maintenance team members to provide complete maintenance to campus buildings. A person participating in this dynamic team environment performs skilled work in the maintenance and repair of HVAC, plumbing, carpentry, electrical equipment and other facility components ,furnishings and furniture. These duties are performed either on a day shift, a weekend shift or another alternative shift based on the needs of the University.
Primary Duties and Responsibilities
The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs.
Assist / perform repairs activities across all building systems: mechanical, electrical, plumbing, and life safety.
Complete preventative maintenance activities on buildings / systems as assigned.
Participate in the emergency, on-call rotation as assigned and respond within a timely manner.
Provide accurate documentation of work activities and tasks completion.
This position will work second shift and is required to work during mandatory weekend events and includes shift differential.
Performs general plumbing repair to include installing, maintaining and repairing valves, faucets, traps and other sanitary fixtures, as well as maintaining piping systems by opening clogged drains and replacing washers on leaky faucets
Performs routine preventative maintenance to the interior of buildings such as installing/changing various lamps and ballasts in building light fixtures and laying floor tile and installing ceiling tile to ensure the physical condition of buildings does not deteriorate
Performs general carpentry work in the maintenance of buildings, roofs, stairways, partitions, doors, door locks, windows and screens
Uses tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices to repair, replace and reassemble equipment
Perform routine preventive maintenance to ensure that building systems operate efficiently such as fan coils, air handling units, unit ventilators, pumps, motors, exhaust fans and other related equipment
Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment as well as locates and corrects power failures and short circuits
Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists
Efficient and timely use of the Computer Maintenance Management System (CMMS) program and ability to record type and cost of maintenance or repair work
Performs maintenance and repair to facility furnishes and furniture.
Promotes safe work practices within team and across campus
Operates University vehicles
Overtime hours may be required during emergencies, openings, closings, special events
Other duties as assigned
Secondary Duties and Responsibilities
Maintains excellent communication/customer service with Building Coordinators and all other DFM team members
Communicates bi-laterally with other maintenance teams, central trades groups, as well as other DFM team members to coordinate work activities between groups
Performs any other general maintenance functions including housekeeping, landscaping and related duties as required
Maintains cleanliness and order of job sites, mechanical rooms and any storage space ensuring safety codes are met if required
Responsible for security, proper care and upkeep of all equipment and materials used in the course of completing assigned tasks including tools, machinery, and vehicles
Performs other duties during routine work, preventative maintenance, summer blitz, M.A.S.T.E.R. Plan and special projects as assigned
Participates in the emergency call-in rotation as requested
Knowledge and Skills Essential for Success
Ability to assess work activity hazards and risks, read and/or form a safety plan to eliminate and/or mitigate the work risks and hazards and ability to conduct the work safely within the appropriate safety plan.
Mechanical & operational knowledge of all machines & tools related to the carpentry, electrical, plumbing and HVAC fields
Ability to perform intermediate level HVAC, electrical, plumbing and/or other general maintenance repairs
Installation skills for installing equipment, machines, wiring, or programs to meet specifications
Troubleshooting skills to determine causes of operating errors and deciding what to do about it
Skill to repair machines or systems using the needed tools
Skill to perform routine maintenance on equipment and determine when and what kind of maintenance is needed
Basic computer skills to access/send emails and perform data entry into the maintenance work order system
Active listening skills by giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
Should be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to read blueprints
Ability to monitor and assess performance of yourself to make improvements or take corrective action
Ability to talk to others and convey information effectively
Ability to manage one's own time effectively and efficiently
Must be familiar with and have experience in the use of radio protocol
Ability to work effectively in a service-oriented environment subject to frequently changing priorities.
Ability to work well individually and as a team member
Being reliable, responsible, dependable and able to fulfill obligations
Ability to establish and maintain cooperative and professional working relationships with peers, customers, public, etc.
Being careful about detail and thorough in completing work tasks
Ability to accept criticism and deal calmly and effectively with high stress situations
Possess basic computer skills, familiar with web/internet navigation, and willingness to learn and utilize new technology- based products as applicable
Adhere with University policies and regulations
Job Requirements:
High School Diploma or GED equivalency
At least five years related equivalent work experience in a related trade
Must possess and maintain a valid Kentucky driver's license without serious violations in order to meet WKU's insurance requirements
Minimum two (2) years experience with personnel supervision
Basic level of proficiency with web based applications and office software
Must be able to perform strenuous physical labor, which includes heavy lifting, carrying up to 50 lbs., as well as standing, walking, reaching, carrying, stooping and kneeling, use hands to grip/move objects, tools or controls; reach with hands and arms; climbing or balancing, stooping, kneeling, crouching or crawling; talking or hearing and smelling
Ability to work near moving mechanical parts, being exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock and vibration
The ability to see details at close range (within a few feet of the observer)
Must be able to wear protective eye wear, gloves, ear wear and top of head during work times for one's safety as the task dictates
Additional Information:
Hourly Range: $20.05 - $22.00
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ena.demir@wku.edu or by phone at (270) 745-6867. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php
For information related to job postings, please email employment@wku.edu.
Purpose of Position
Assist supervisor in assigning, scheduling, and ensuring all corrective and preventative maintenance functions are being performed in an accurate and safe manner. Provides guidance to maintenance technicians in their area of responsibility and ensure quality control / assurance of work activities. General Maintenance Technician Lead works in a multi-functional team made up of electricians, plumbers, and other skilled maintenance team members to provide complete maintenance to campus buildings. A person participating in this dynamic team environment performs skilled work in the maintenance and repair of HVAC, plumbing, carpentry, electrical equipment and other facility components ,furnishings and furniture. These duties are performed either on a day shift, a weekend shift or another alternative shift based on the needs of the University.
Primary Duties and Responsibilities
The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs.
Assist / perform repairs activities across all building systems: mechanical, electrical, plumbing, and life safety.
Complete preventative maintenance activities on buildings / systems as assigned.
Participate in the emergency, on-call rotation as assigned and respond within a timely manner.
Provide accurate documentation of work activities and tasks completion.
This position will work second shift and is required to work during mandatory weekend events and includes shift differential.
Performs general plumbing repair to include installing, maintaining and repairing valves, faucets, traps and other sanitary fixtures, as well as maintaining piping systems by opening clogged drains and replacing washers on leaky faucets
Performs routine preventative maintenance to the interior of buildings such as installing/changing various lamps and ballasts in building light fixtures and laying floor tile and installing ceiling tile to ensure the physical condition of buildings does not deteriorate
Performs general carpentry work in the maintenance of buildings, roofs, stairways, partitions, doors, door locks, windows and screens
Uses tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices to repair, replace and reassemble equipment
Perform routine preventive maintenance to ensure that building systems operate efficiently such as fan coils, air handling units, unit ventilators, pumps, motors, exhaust fans and other related equipment
Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment as well as locates and corrects power failures and short circuits
Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists
Efficient and timely use of the Computer Maintenance Management System (CMMS) program and ability to record type and cost of maintenance or repair work
Performs maintenance and repair to facility furnishes and furniture.
Promotes safe work practices within team and across campus
Operates University vehicles
Overtime hours may be required during emergencies, openings, closings, special events
Other duties as assigned
Secondary Duties and Responsibilities
Maintains excellent communication/customer service with Building Coordinators and all other DFM team members
Communicates bi-laterally with other maintenance teams, central trades groups, as well as other DFM team members to coordinate work activities between groups
Performs any other general maintenance functions including housekeeping, landscaping and related duties as required
Maintains cleanliness and order of job sites, mechanical rooms and any storage space ensuring safety codes are met if required
Responsible for security, proper care and upkeep of all equipment and materials used in the course of completing assigned tasks including tools, machinery, and vehicles
Performs other duties during routine work, preventative maintenance, summer blitz, M.A.S.T.E.R. Plan and special projects as assigned
Participates in the emergency call-in rotation as requested
Knowledge and Skills Essential for Success
Ability to assess work activity hazards and risks, read and/or form a safety plan to eliminate and/or mitigate the work risks and hazards and ability to conduct the work safely within the appropriate safety plan.
Mechanical & operational knowledge of all machines & tools related to the carpentry, electrical, plumbing and HVAC fields
Ability to perform intermediate level HVAC, electrical, plumbing and/or other general maintenance repairs
Installation skills for installing equipment, machines, wiring, or programs to meet specifications
Troubleshooting skills to determine causes of operating errors and deciding what to do about it
Skill to repair machines or systems using the needed tools
Skill to perform routine maintenance on equipment and determine when and what kind of maintenance is needed
Basic computer skills to access/send emails and perform data entry into the maintenance work order system
Active listening skills by giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
Should be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to read blueprints
Ability to monitor and assess performance of yourself to make improvements or take corrective action
Ability to talk to others and convey information effectively
Ability to manage one's own time effectively and efficiently
Must be familiar with and have experience in the use of radio protocol
Ability to work effectively in a service-oriented environment subject to frequently changing priorities.
Ability to work well individually and as a team member
Being reliable, responsible, dependable and able to fulfill obligations
Ability to establish and maintain cooperative and professional working relationships with peers, customers, public, etc.
Being careful about detail and thorough in completing work tasks
Ability to accept criticism and deal calmly and effectively with high stress situations
Possess basic computer skills, familiar with web/internet navigation, and willingness to learn and utilize new technology- based products as applicable
Adhere with University policies and regulations
Job Requirements:
High School Diploma or GED equivalency
At least five years related equivalent work experience in a related trade
Must possess and maintain a valid Kentucky driver's license without serious violations in order to meet WKU's insurance requirements
Minimum two (2) years experience with personnel supervision
Basic level of proficiency with web based applications and office software
Must be able to perform strenuous physical labor, which includes heavy lifting, carrying up to 50 lbs., as well as standing, walking, reaching, carrying, stooping and kneeling, use hands to grip/move objects, tools or controls; reach with hands and arms; climbing or balancing, stooping, kneeling, crouching or crawling; talking or hearing and smelling
Ability to work near moving mechanical parts, being exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock and vibration
The ability to see details at close range (within a few feet of the observer)
Must be able to wear protective eye wear, gloves, ear wear and top of head during work times for one's safety as the task dictates
Additional Information:
Hourly Range: $20.05 - $22.00
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ena.demir@wku.edu or by phone at (270) 745-6867. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php
For information related to job postings, please email employment@wku.edu.