Cool Today
Overview
Cool Today
is Now Hiring Dispatchers!
Competitive Pay
& Full Benefits!
Exceptional Work Life Balance!
Looking to work for a company that puts
people first ?
Does a
robust benefits package
sound too good to be true?
Want to enrich your own growth with company paid
professional development ?
What about working in a
fun
and
collaborative
environment?
Perhaps
401K match
means the most to you?
Cool Today is hiring Representatives to join our team of creative and energetic employees. We are dedicated to delivering the best customer service experience every day.
We are Florida's premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community
What's in it For Me? Schedule: Friday to Monday 11am to 10pm Market Value Compensation ($18HR-$22HR DOE) Robust PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up to 30% Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Responsibilities
What Will I Do?
Schedule and monitor daily technician schedule Dispatch work orders to field technicians according to priority and location Receive and record completed work orders from the field technicians Contact customers to confirm next-day appointments Communicate with field personnel via Outlook Handle paperwork for assigned departments and technicians Maintain accurate technician database Coordinate parts scheduling Answer general questions regarding rebates, system operations, warranties, etc. from customers Qualifications
Do I have What it Takes?
High School Diploma or GED preferred Minimum 1 year of dispatching experience, preferably in HVAC, Plumbing, or a related industry Basic computer proficiency, particularly with Microsoft applications Experience with Service Titan is a plus Must be able to work evenings and weekends MUST have Experience(Trades Dispatching preferred) Service Titan Experience a PLUS.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
Cool Today
is Now Hiring Dispatchers!
Competitive Pay
& Full Benefits!
Exceptional Work Life Balance!
Looking to work for a company that puts
people first ?
Does a
robust benefits package
sound too good to be true?
Want to enrich your own growth with company paid
professional development ?
What about working in a
fun
and
collaborative
environment?
Perhaps
401K match
means the most to you?
Cool Today is hiring Representatives to join our team of creative and energetic employees. We are dedicated to delivering the best customer service experience every day.
We are Florida's premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community
What's in it For Me? Schedule: Friday to Monday 11am to 10pm Market Value Compensation ($18HR-$22HR DOE) Robust PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up to 30% Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Responsibilities
What Will I Do?
Schedule and monitor daily technician schedule Dispatch work orders to field technicians according to priority and location Receive and record completed work orders from the field technicians Contact customers to confirm next-day appointments Communicate with field personnel via Outlook Handle paperwork for assigned departments and technicians Maintain accurate technician database Coordinate parts scheduling Answer general questions regarding rebates, system operations, warranties, etc. from customers Qualifications
Do I have What it Takes?
High School Diploma or GED preferred Minimum 1 year of dispatching experience, preferably in HVAC, Plumbing, or a related industry Basic computer proficiency, particularly with Microsoft applications Experience with Service Titan is a plus Must be able to work evenings and weekends MUST have Experience(Trades Dispatching preferred) Service Titan Experience a PLUS.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.