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Application Support Engineer
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Application Support Engineer
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Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!
Description
We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.
Responsibilities:
Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.
Collaborate with users to identify and resolve application-related issues efficiently.
Support and maintain Active Directory configurations and ensure optimal system performance.
Manage and troubleshoot computer hardware, including Dell Technologies systems.
Utilize knowledge of Cisco Technologies to ensure seamless network operations.
Assist users with application features, report generation, and data entry processes.
Work closely with municipal officials and private sector employees familiar with various software platforms.
Stay up-to-date with competitor software systems and provide insights on their functionality.
Document support processes and maintain accurate records of issue resolutions.
Deliver training sessions and guidance to users for effective application utilization.
Requirements
Minimum of 2 years of experience in ERP support or a related technical role.
Strong problem-solving skills and ability to communicate technical information clearly.
Ability to work independently and collaboratively within a team environment.
Previous experience supporting users in municipal offices or private organizations is highly desirable.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Application Support Engineer
role at
Jobs via Dice 3 hours ago Be among the first 25 applicants Join to apply for the
Application Support Engineer
role at
Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!
Description
We are looking for an experienced Application Support Engineer to join our team in the Worcester, Massachusetts area. In this role, you will provide technical support and expertise for various ERP applications, ensuring smooth operations and resolving user issues effectively. This is a long-term contract position offering an excellent opportunity to work in the Hi Tech Engineering industry.
Responsibilities:
Provide technical assistance and troubleshooting for software applications used by municipal and private organizations.
Collaborate with users to identify and resolve application-related issues efficiently.
Support and maintain Active Directory configurations and ensure optimal system performance.
Manage and troubleshoot computer hardware, including Dell Technologies systems.
Utilize knowledge of Cisco Technologies to ensure seamless network operations.
Assist users with application features, report generation, and data entry processes.
Work closely with municipal officials and private sector employees familiar with various software platforms.
Stay up-to-date with competitor software systems and provide insights on their functionality.
Document support processes and maintain accurate records of issue resolutions.
Deliver training sessions and guidance to users for effective application utilization.
Requirements
Minimum of 2 years of experience in ERP support or a related technical role.
Strong problem-solving skills and ability to communicate technical information clearly.
Ability to work independently and collaboratively within a team environment.
Previous experience supporting users in municipal offices or private organizations is highly desirable.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Application Support Engineer jobs in
Acton, MA . Boston, MA $75,000.00-$90,000.00 2 weeks ago Waltham, MA $60,000.00-$75,000.00 2 weeks ago Boston, MA $65,000.00-$110,000.00 2 days ago Boston, MA $60,000.00-$70,000.00 2 weeks ago Massachusetts, United States $52,800.00-$63,000.00 8 months ago Boston, MA $75,000.00-$100,000.00 1 month ago Boston, MA $75,000.00-$100,000.00 3 weeks ago TECHNICAL SUPPORT SPECIALIST 12PM-8:30PM (ON SITE)
Boston, MA $70,000.00-$90,000.00 2 days ago Technical Support Specialist - Swing Shift
Massachusetts, United States $54,000.00-$80,000.00 4 days ago IT Support Engineer (Dispatch / On-need basis)
Senior Information Technology Support Engineer
Boston, MA $67,200.00-$150,300.00 1 day ago Boston, MA $67,200.00-$150,300.00 1 day ago Boston, MA $67,200.00-$150,300.00 1 day ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr