Connecticut Interlocal Risk Management Agency (CIRMA)
Liability Claims Supervisor
Connecticut Interlocal Risk Management Agency (CIRMA), New Haven, Connecticut, us, 06540
1 day ago Be among the first 25 applicants
CIRMA is seeking a Liability Claims Supervisor to provide technical oversight, guidance, and direction for assigned staff.This position supports the philosophy and goals of the Liability Claims Department through appropriate technical and procedural supervision.This individual will be responsible for the overall performance and results of the unit, providing direction for daily workflow and training needs.
Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. Thats CIRMA.
Our delivery of innovative, industry-leading insurance products and services has made CIRMA Connecticuts number-one choice for municipal insurance coverage. For more than 40 years, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members satisfaction and loss reduction through deep experience in claim and risk management. Our employees commitment to excellence drives CIRMAs success. We, in turn, are committed to theirs. CIRMA aims to empower our municipalities to manage risk better in an ever-changing environment. We deliver on our promise by empowering our employees to thrive in a diverse, equitable, and inclusive workplace where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. SOUND GOOD? HERES WHAT WERE LOOKING FOR: Review all new claim notices submitted by members. Ensure each new or existing claim is assigned the correct policy, coverage, and exposure for a thorough investigation. Lead claim file quality assurance strategy. Document and communicate findings to assigned adjusters, and provide additional training and monitoring when appropriate. Implement and maintain a systematic diary to ensure timely follow-up on assigned claims. Regularly review adjuster files to confirm compliance with CIRMA standards for coverage, investigation, documentation, liability, evaluations, reserving, subrogation, negotiations, and closure. Review and approve reserve recommendations exceeding adjusters authority level.Work with manager to establish appropriate reserve and settlement authority limits. Attend CIRMA Advisory Committees meetings where appropriate. Present Liability-Auto-Property (LAP) settlement authority and trial requests to leadership. Collaborate with internal departments for member claim reviews. Work with the manager to manage and respond to the Connecticut Insurance Department. Conduct claim roundtables for reserving, settlements, and establish appropriate plans of action. TO BE SUCCESSFUL IN THIS ROLE, YOULL NEED TO BRING THE FOLLOWING SKILLS TO THE TABLE: (Skills Required) Thorough knowledge of local and state laws, regulations, and CIRMA policies and procedures related to the full claims management process, from initial investigation to final resolution. Able to apply and communicate this knowledge in supervisory duties Extensive knowledge of claims investigation techniques and the ability to effectively evaluate and administer training programs. Effectively assess staffing needs and direct, motivate, evaluate, and train staff. Ability to communicate technical, legal, and medical issues in a member-conscious style. Ability to interpret industry manuals, technical, legal, and medical documents, and translate findings into non-technical jargon. YOULL ALSO NEED THE FOLLOWING ATTRIBUTES: (Experience Required) Public entity insurance experience. Property casualty insurance industry experience. At least 10 years of claims investigation/resolution experience. Two years of supervisory experience. Bachelors degree, preferably in Business Administration or a related field. Pursuit of professional designations (e.g., AIC, CPCU, ARM, SCLA, etc.) is recommended. Connecticut Adjusters License or a suitable license. Strong communication and problem-solving skills to meet challenges with a high degree of ownership and delivery. CIRMAS PHILOSOPHY IS TO PROVIDE EXEMPLARY COMPENSATION PACKAGES TO ITS EMPLOYEES.WE OFFER COMPETITIVE SALARIES AND COMPREHENSIVE BENEFIT PACKAGES, INCLUDING: Diverse and inclusive culture. Paid health, dental, life, vision, and long-term disability insurance plans some of the most competitive plans out there. Flexible schedules and healthy work/life balance these are not just trendy buzz words at CIRMA. Generous 401 pension plan without employee contributions we invest in you
and
your future. Paid vacation and holiday time / Tuition Reimbursement / Employer-paid staff development and training programs again, we care for and invest in one of our most valuable assets. You!
EOE Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Finance and Sales Industries
Insurance Referrals increase your chances of interviewing at Connecticut Interlocal Risk Management Agency (CIRMA) by 2x Get notified about new Claims Supervisor jobs in
New Haven, CT . West Haven, CT $60,000.00-$80,000.00 6 days ago Manager of Customer Service Quality and Training
Milford, CT $80,000.00-$120,000.00 5 days ago Customer Service Manager (Manufacturing)
New Haven, CT $90,000.00-$120,000.00 2 days ago Assistant Service Manager - Waterbury CT
Installation Manager - Residential Remodeling, Multi-Site Customer Service and Project Management
Wallingford, CT $48,750.00-$48,750.00 6 days ago Acct Assistant 4 - Specialty Rejections F/U
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Our delivery of innovative, industry-leading insurance products and services has made CIRMA Connecticuts number-one choice for municipal insurance coverage. For more than 40 years, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members satisfaction and loss reduction through deep experience in claim and risk management. Our employees commitment to excellence drives CIRMAs success. We, in turn, are committed to theirs. CIRMA aims to empower our municipalities to manage risk better in an ever-changing environment. We deliver on our promise by empowering our employees to thrive in a diverse, equitable, and inclusive workplace where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. SOUND GOOD? HERES WHAT WERE LOOKING FOR: Review all new claim notices submitted by members. Ensure each new or existing claim is assigned the correct policy, coverage, and exposure for a thorough investigation. Lead claim file quality assurance strategy. Document and communicate findings to assigned adjusters, and provide additional training and monitoring when appropriate. Implement and maintain a systematic diary to ensure timely follow-up on assigned claims. Regularly review adjuster files to confirm compliance with CIRMA standards for coverage, investigation, documentation, liability, evaluations, reserving, subrogation, negotiations, and closure. Review and approve reserve recommendations exceeding adjusters authority level.Work with manager to establish appropriate reserve and settlement authority limits. Attend CIRMA Advisory Committees meetings where appropriate. Present Liability-Auto-Property (LAP) settlement authority and trial requests to leadership. Collaborate with internal departments for member claim reviews. Work with the manager to manage and respond to the Connecticut Insurance Department. Conduct claim roundtables for reserving, settlements, and establish appropriate plans of action. TO BE SUCCESSFUL IN THIS ROLE, YOULL NEED TO BRING THE FOLLOWING SKILLS TO THE TABLE: (Skills Required) Thorough knowledge of local and state laws, regulations, and CIRMA policies and procedures related to the full claims management process, from initial investigation to final resolution. Able to apply and communicate this knowledge in supervisory duties Extensive knowledge of claims investigation techniques and the ability to effectively evaluate and administer training programs. Effectively assess staffing needs and direct, motivate, evaluate, and train staff. Ability to communicate technical, legal, and medical issues in a member-conscious style. Ability to interpret industry manuals, technical, legal, and medical documents, and translate findings into non-technical jargon. YOULL ALSO NEED THE FOLLOWING ATTRIBUTES: (Experience Required) Public entity insurance experience. Property casualty insurance industry experience. At least 10 years of claims investigation/resolution experience. Two years of supervisory experience. Bachelors degree, preferably in Business Administration or a related field. Pursuit of professional designations (e.g., AIC, CPCU, ARM, SCLA, etc.) is recommended. Connecticut Adjusters License or a suitable license. Strong communication and problem-solving skills to meet challenges with a high degree of ownership and delivery. CIRMAS PHILOSOPHY IS TO PROVIDE EXEMPLARY COMPENSATION PACKAGES TO ITS EMPLOYEES.WE OFFER COMPETITIVE SALARIES AND COMPREHENSIVE BENEFIT PACKAGES, INCLUDING: Diverse and inclusive culture. Paid health, dental, life, vision, and long-term disability insurance plans some of the most competitive plans out there. Flexible schedules and healthy work/life balance these are not just trendy buzz words at CIRMA. Generous 401 pension plan without employee contributions we invest in you
and
your future. Paid vacation and holiday time / Tuition Reimbursement / Employer-paid staff development and training programs again, we care for and invest in one of our most valuable assets. You!
EOE Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Finance and Sales Industries
Insurance Referrals increase your chances of interviewing at Connecticut Interlocal Risk Management Agency (CIRMA) by 2x Get notified about new Claims Supervisor jobs in
New Haven, CT . West Haven, CT $60,000.00-$80,000.00 6 days ago Manager of Customer Service Quality and Training
Milford, CT $80,000.00-$120,000.00 5 days ago Customer Service Manager (Manufacturing)
New Haven, CT $90,000.00-$120,000.00 2 days ago Assistant Service Manager - Waterbury CT
Installation Manager - Residential Remodeling, Multi-Site Customer Service and Project Management
Wallingford, CT $48,750.00-$48,750.00 6 days ago Acct Assistant 4 - Specialty Rejections F/U
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr