MnTC Inc
Intake Coordinator
Work where you matter! Play a critical role in helping clients receive the care they need! Mn Adult & Teen Challenge is a leader in the recovery community, offering a broad spectrum of treatment services and recovery programs for men, women, and teens across Minnesota. As a part of our team, you'll find a workplace with strong values, invested managers, and supportive co-workers as well as numerous awards, including Newsweek's "Best Addiction Treatment Center" and six time recipient of the Star Tribune's "Top Work Places." About the position: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following: Greet clients as they are entering a treatment program. Create a client/customer focused experience for all clients seeking treatment services. Facilitate the intake process to ensure appropriate treatment for all potential clients. Assist clients with required paperwork during the intake & admissions process. Ensure clients who are meeting with remote staff are placed on telehealth technology. Walk clients back to medical services, if needed for ambulatory withdrawal. Clearly communicate with admission team to ensure clients are moving through the intake and admissions process as quickly as possible. Log into the admissions call que to answer calls between appointments. Manage and screen all walk-in appointments. Cover front desk, as needed. Required Skills & Experience (Minimum Qualifications): High School Diploma or GED required. Must be 21 years of age or older. At least 1 year of freedom from problematic substances. Must be comfortable working with people with life-controlling challenges, including mental health and addiction. Strong organizational skills and attention to detail, with the ability to effectively manage time. Excellent communication and interpersonal skills to interact with clients, staff, and leadership. The ability to live and work by MnTC's culture of honor & core values practicing compassion, honor, respect, integrity, servanthood, and trust. Must complete DHS background check and be cleared to work in human service programs. Must be able to meet specific staff requirements outlined in Minnesota Statutes 245G.11 (including understanding of client rights). Target Compensation: $18.00-$20.00/hour Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan. We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws. Reasonable accommodation can be provided upon request.
Work where you matter! Play a critical role in helping clients receive the care they need! Mn Adult & Teen Challenge is a leader in the recovery community, offering a broad spectrum of treatment services and recovery programs for men, women, and teens across Minnesota. As a part of our team, you'll find a workplace with strong values, invested managers, and supportive co-workers as well as numerous awards, including Newsweek's "Best Addiction Treatment Center" and six time recipient of the Star Tribune's "Top Work Places." About the position: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following: Greet clients as they are entering a treatment program. Create a client/customer focused experience for all clients seeking treatment services. Facilitate the intake process to ensure appropriate treatment for all potential clients. Assist clients with required paperwork during the intake & admissions process. Ensure clients who are meeting with remote staff are placed on telehealth technology. Walk clients back to medical services, if needed for ambulatory withdrawal. Clearly communicate with admission team to ensure clients are moving through the intake and admissions process as quickly as possible. Log into the admissions call que to answer calls between appointments. Manage and screen all walk-in appointments. Cover front desk, as needed. Required Skills & Experience (Minimum Qualifications): High School Diploma or GED required. Must be 21 years of age or older. At least 1 year of freedom from problematic substances. Must be comfortable working with people with life-controlling challenges, including mental health and addiction. Strong organizational skills and attention to detail, with the ability to effectively manage time. Excellent communication and interpersonal skills to interact with clients, staff, and leadership. The ability to live and work by MnTC's culture of honor & core values practicing compassion, honor, respect, integrity, servanthood, and trust. Must complete DHS background check and be cleared to work in human service programs. Must be able to meet specific staff requirements outlined in Minnesota Statutes 245G.11 (including understanding of client rights). Target Compensation: $18.00-$20.00/hour Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan. We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws. Reasonable accommodation can be provided upon request.