NBCUniversal
Overview
Versant Media is looking for a talented individual to become the Manager of Production Technology Support for Versant Media Operations and Technology (O&T), based in Englewood Cliffs, NJ and New York, NY. Versant O&T supports Enterprise Technology, Broadcast, and Production systems across Versant Media globally. Versant is the new publicly traded company being formed from NBCUniversal assets and complementary digital properties, with the spin-off expected to be completed in late fall 2025. Responsibilities
Team Leadership
Build and maintain a strong support engineering team. Maintain team schedules that allow for optimal facility and production coverage including meeting project deadlines and major events. Maintain group documentation including but not limited to task tracking, recurring maintenance schedules, and upcoming event calendars. Maintain recurring training and knowledge share resources keeping the team up to date. Provide regular employee feedback and performance reviews. Develop partnerships across Versant Engineering teams with cross-facility support and engagement. Maintain clear communication with leadership on all issues and tasks the engineering team is actively working on. Maintain inventory supply levels to prevent team slowdowns that lead to on-air impacts; must have previous experience with inventory management using a database/automation to track supply levels. Develop and maintain standard disaster recovery procedures and drills across various situations.
Television Production Technology Support and Maintenance
Assume responsibility for the technical performance of Studios, Control Rooms and associated systems for the Midtown Manhattan office. Provide around-the-clock technical support and maintain a complex broadcast production environment consisting of multiple studios and production control rooms. Track and resolve on/off air reliability tickets as well as communicate with leadership on the status. Consistently track and maintain JIRA support instance. Monitor and oversee operational readiness of current facilities, maintaining in-depth understanding of all relevant technical systems. Coordinate the activities of teams involved in the maintenance, support, deployment, and configuration of broadcast equipment. Attend project meetings to ensure the support teams are engaged and proper resources are assigned to the project life cycle.
Qualifications
Bachelors degree in Film Production, Broadcasting, Computer Science, Electrical Engineering or related fields, or equivalent work experience. Knowledge of SMPTE 2110 standards. 5+ years of recent experience supporting live, television production environments. 2+ years of management or supervisory experience, including providing performance feedback. Experience with Evertz products, including control systems such as Magnum, EXE Routers, SDVN, VUE, VIP, and more. Experience with SONY Production Switchers, Studio Cameras, and other Studio systems. Experience with audio systems: Calrec, LAWO, Pro Tools, RTS/Bosch/ClearCom Intercoms, ENCO. Experience with VizRT, Ross, and Chyron. Experience with Front of House, audience Public Address, and Actors Call systems. Experience with Transmission, Fiber, and Encode/Decode Distribution and Transport Systems. Experience with Cloud and VM-based applications and platforms. Must be willing to work evenings, overnights, weekends, and holidays with little or/no notice, depending on production schedules; must be available at all times for team work escalations. Additional Requirements
Onsite:
This position has been designated as onsite, meaning that the position is expected to contribute from a Versant worksite. Desirable Characteristics
Collaboration & Communication
Deliver professional customer service with strong organization and documentation. Collaborate closely with clients and peers across O&T. Communicate effectively with both technical and non-technical audiences.
Leadership
Provide clear, adaptable direction and lead confidently through change. Foster a supportive, resilient team culture. Maintain composure under pressure and promote teamwork.
Technical Expertise
Deep knowledge of broadcast technologies, production environments, and IP workflows. Advanced proficiency in Jira Service Management, including feature creation and daily operations. Committed to evolving with industry trends and maintaining high-performance systems.
Benefits and Additional Information
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $150,000 (bonus eligible) We are accepting applications for this position on an ongoing basis. Expiry and Equal Opportunity
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com. Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape. #J-18808-Ljbffr
Versant Media is looking for a talented individual to become the Manager of Production Technology Support for Versant Media Operations and Technology (O&T), based in Englewood Cliffs, NJ and New York, NY. Versant O&T supports Enterprise Technology, Broadcast, and Production systems across Versant Media globally. Versant is the new publicly traded company being formed from NBCUniversal assets and complementary digital properties, with the spin-off expected to be completed in late fall 2025. Responsibilities
Team Leadership
Build and maintain a strong support engineering team. Maintain team schedules that allow for optimal facility and production coverage including meeting project deadlines and major events. Maintain group documentation including but not limited to task tracking, recurring maintenance schedules, and upcoming event calendars. Maintain recurring training and knowledge share resources keeping the team up to date. Provide regular employee feedback and performance reviews. Develop partnerships across Versant Engineering teams with cross-facility support and engagement. Maintain clear communication with leadership on all issues and tasks the engineering team is actively working on. Maintain inventory supply levels to prevent team slowdowns that lead to on-air impacts; must have previous experience with inventory management using a database/automation to track supply levels. Develop and maintain standard disaster recovery procedures and drills across various situations.
Television Production Technology Support and Maintenance
Assume responsibility for the technical performance of Studios, Control Rooms and associated systems for the Midtown Manhattan office. Provide around-the-clock technical support and maintain a complex broadcast production environment consisting of multiple studios and production control rooms. Track and resolve on/off air reliability tickets as well as communicate with leadership on the status. Consistently track and maintain JIRA support instance. Monitor and oversee operational readiness of current facilities, maintaining in-depth understanding of all relevant technical systems. Coordinate the activities of teams involved in the maintenance, support, deployment, and configuration of broadcast equipment. Attend project meetings to ensure the support teams are engaged and proper resources are assigned to the project life cycle.
Qualifications
Bachelors degree in Film Production, Broadcasting, Computer Science, Electrical Engineering or related fields, or equivalent work experience. Knowledge of SMPTE 2110 standards. 5+ years of recent experience supporting live, television production environments. 2+ years of management or supervisory experience, including providing performance feedback. Experience with Evertz products, including control systems such as Magnum, EXE Routers, SDVN, VUE, VIP, and more. Experience with SONY Production Switchers, Studio Cameras, and other Studio systems. Experience with audio systems: Calrec, LAWO, Pro Tools, RTS/Bosch/ClearCom Intercoms, ENCO. Experience with VizRT, Ross, and Chyron. Experience with Front of House, audience Public Address, and Actors Call systems. Experience with Transmission, Fiber, and Encode/Decode Distribution and Transport Systems. Experience with Cloud and VM-based applications and platforms. Must be willing to work evenings, overnights, weekends, and holidays with little or/no notice, depending on production schedules; must be available at all times for team work escalations. Additional Requirements
Onsite:
This position has been designated as onsite, meaning that the position is expected to contribute from a Versant worksite. Desirable Characteristics
Collaboration & Communication
Deliver professional customer service with strong organization and documentation. Collaborate closely with clients and peers across O&T. Communicate effectively with both technical and non-technical audiences.
Leadership
Provide clear, adaptable direction and lead confidently through change. Foster a supportive, resilient team culture. Maintain composure under pressure and promote teamwork.
Technical Expertise
Deep knowledge of broadcast technologies, production environments, and IP workflows. Advanced proficiency in Jira Service Management, including feature creation and daily operations. Committed to evolving with industry trends and maintaining high-performance systems.
Benefits and Additional Information
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $150,000 (bonus eligible) We are accepting applications for this position on an ongoing basis. Expiry and Equal Opportunity
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com. Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape. #J-18808-Ljbffr