Stellar Consulting Solutions, LLC
Desktop Support Engineer
Stellar Consulting Solutions, LLC, Albuquerque, New Mexico, United States, 87101
Overview
Job Title:
Desktop Support technician Location:
Albuquerque, NM 87109- Onsite Contract duration:
12 months Qualifications
Minimum 3-6 years of relevant experience in IT support at 2nd level within a Corporate IT support environment Exceptional Customer Experience skills and Customer Success obsessed Thorough understanding of service desk and customer support environment Deadline oriented with appropriate sense of urgency and ability to make quick and informed decisions Tolerance for ambiguity in a consistently changing environment High energy level and creative problem-solving abilities Excellent verbal, written and interpersonal communication skills with the ability to present complex ideas in clear, concise fashion to technical and non-technical internal customers Proven analytical, evaluative, and problem-solving abilities Self-motivated team player Expertise in MS Windows 10, OSX, iOS, MS O365, and MDM for mobile devices Remote desktop assistance tools (Nextthink), Automation & Scripting, Service Now, SCCM, JamF, Zoom, MS Teams, Slack
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Job Title:
Desktop Support technician Location:
Albuquerque, NM 87109- Onsite Contract duration:
12 months Qualifications
Minimum 3-6 years of relevant experience in IT support at 2nd level within a Corporate IT support environment Exceptional Customer Experience skills and Customer Success obsessed Thorough understanding of service desk and customer support environment Deadline oriented with appropriate sense of urgency and ability to make quick and informed decisions Tolerance for ambiguity in a consistently changing environment High energy level and creative problem-solving abilities Excellent verbal, written and interpersonal communication skills with the ability to present complex ideas in clear, concise fashion to technical and non-technical internal customers Proven analytical, evaluative, and problem-solving abilities Self-motivated team player Expertise in MS Windows 10, OSX, iOS, MS O365, and MDM for mobile devices Remote desktop assistance tools (Nextthink), Automation & Scripting, Service Now, SCCM, JamF, Zoom, MS Teams, Slack
#J-18808-Ljbffr