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Quality Assurance Manager

ZipRecruiter, Elk Grove Village, Illinois, us, 60009

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Job DescriptionJob Description

Quality Assurance Manager

The QA Manager provides leadership for the facility’s quality assurance and sanitation programs, ensuring all products meet customer expectations and comply with USDA, FDA, and other regulatory requirements. This role is responsible for food safety, sanitation performance, regulatory compliance, audits, and staff development.

Responsibilities of the Quality Assurance Manager

Oversee facility performance in food safety, quality, and sanitation

Develop and manage food safety programs, including recalls, HACCP, and Preventive Controls

Act as primary contact for regulatory officials, customers, and third-party auditors

Lead customer, regulatory, and third-party audits, implementing corrective actions as needed

Ensure compliance with specifications for raw materials, WIP, and finished products

Develop and maintain SSOPs, sanitation, and quality systems

Train and manage QA and sanitation staff to meet compliance and testing standards

Prepare and manage QA and sanitation budgets with focus on efficiency and improvement

Conduct internal audits, track KPIs, and drive continuous process improvements

Partner with suppliers and customers to resolve product or service issues

Requirements of the Quality Assurance Manager

Bachelor’s degree in Food Science, Microbiology, or related field

10+ years of progressive QA experience in perishable or frozen food manufacturing, including 5+ years in management

Strong USDA manufacturing experience and knowledge of FDA (FSMA) and USDA regulations

Expertise in HACCP, Preventive Controls, SSOPs, allergens, and product traceability

Experience with GFSI certification programs (BRC, SQF)

Proven leadership, team development, and problem-solving skills

Excellent communication skills; bilingual (Spanish/English) a plus

Proficient with Microsoft Office and QA reporting systems

1st shift,

DIRECT HIRE

Pay is $105,000 - $115,000 annually, based on experience

*If you have an open application with Matthews Professional Employment, Inc., please express your interest in this position to your consultant*