Sycuan
Senior Learning and Development Specialist
Sycuan, El Cajon, California, United States, 92021
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Are you passionate about empowering others through learning? Do you thrive in dynamic environments where innovation and collaboration drive success? If so, we invite you to join our team as a Senior Learning & Development Specialist!
In this role, you’ll be at the forefront of shaping our workforce by designing and delivering impactful learning experiences. From New Hire Orientation to Leadership Development and Guest Service excellence, you’ll help build a culture of continuous growth and performance.
Job Purpose:
The Senior Learning & Development Specialist is responsible for development and delivery of learning solutions for the organization. Topics include New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that align with organizational initiatives. The Learning & Development Specialist will work closely with the Learning and Development Manager and Business Partners to identify the best approach for bridging skill gaps.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
Adapt training delivery methods to suit diverse learning styles
Occasionally develop engaging and interactive training materials, including e-learning modules instructor-led training, and blended learning solutions.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
Assist with creating and maintain monthly Learning and Development Training Calendar
Creates and/or maintains training procedure manuals, guides, and course materials as needed
Review training materials and provide feedback
Evaluates program effectiveness through assessments, surveys, and feedback
Maintains knowledge of the latest trends in learning and development
Performs other related duties as assigned
Job Specifications:
Education and Experience:
Essential:
Bachelor's Degree in Human Resources or related field or equivalent experience
3 years of experience delivering training in a business environment
2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
Experience with learning management systems (LMS) and e-learning tools
Experience in designing and developing training programs
Must be able to acquire and maintain an appropriate gaming license
Desirable:
Master’s Degree in Human Resources or related field or equivalent experience
Organizational Development experience or training
Training experience in a casino, hospitality, retail, or food and beverage-related industry
Knowledge and experience with data collection methods
Skills and Knowledge:
Essential:
Excellent verbal and written communication skills; must be fluent and literate in English
Strong presentation and facilitation skills
Familiarity with adult learning theories and instructional design models
Ability to present concepts and ideas in a clear, concise and engaging manner
Ability to utilize strong verbal, written, and presentation skills across a diverse team member population
Ability to interact effectively with a diverse team member population across multiple levels
Knowledge of HR best practices when conducting business
Adept with a variety of multimedia training platforms and methods
Ability to research, compile and analyze data
Proficient with Microsoft Office Suite and related program software
Ability to stand/walk for up to eight hours at a time
Must be able to lift up to 25 pounds at times
Detail-orientation
Ability to appear for work on time
Ability to complete forms and documents
Ability to understand and follow verbal directives and written directions
Ability to accept constructive feedback
Ability to maintain confidentiality
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Job Details
Pay Type Salary
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Are you passionate about empowering others through learning? Do you thrive in dynamic environments where innovation and collaboration drive success? If so, we invite you to join our team as a Senior Learning & Development Specialist!
In this role, you’ll be at the forefront of shaping our workforce by designing and delivering impactful learning experiences. From New Hire Orientation to Leadership Development and Guest Service excellence, you’ll help build a culture of continuous growth and performance.
Job Purpose:
The Senior Learning & Development Specialist is responsible for development and delivery of learning solutions for the organization. Topics include New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that align with organizational initiatives. The Learning & Development Specialist will work closely with the Learning and Development Manager and Business Partners to identify the best approach for bridging skill gaps.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
Adapt training delivery methods to suit diverse learning styles
Occasionally develop engaging and interactive training materials, including e-learning modules instructor-led training, and blended learning solutions.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
Assist with creating and maintain monthly Learning and Development Training Calendar
Creates and/or maintains training procedure manuals, guides, and course materials as needed
Review training materials and provide feedback
Evaluates program effectiveness through assessments, surveys, and feedback
Maintains knowledge of the latest trends in learning and development
Performs other related duties as assigned
Job Specifications:
Education and Experience:
Essential:
Bachelor's Degree in Human Resources or related field or equivalent experience
3 years of experience delivering training in a business environment
2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
Experience with learning management systems (LMS) and e-learning tools
Experience in designing and developing training programs
Must be able to acquire and maintain an appropriate gaming license
Desirable:
Master’s Degree in Human Resources or related field or equivalent experience
Organizational Development experience or training
Training experience in a casino, hospitality, retail, or food and beverage-related industry
Knowledge and experience with data collection methods
Skills and Knowledge:
Essential:
Excellent verbal and written communication skills; must be fluent and literate in English
Strong presentation and facilitation skills
Familiarity with adult learning theories and instructional design models
Ability to present concepts and ideas in a clear, concise and engaging manner
Ability to utilize strong verbal, written, and presentation skills across a diverse team member population
Ability to interact effectively with a diverse team member population across multiple levels
Knowledge of HR best practices when conducting business
Adept with a variety of multimedia training platforms and methods
Ability to research, compile and analyze data
Proficient with Microsoft Office Suite and related program software
Ability to stand/walk for up to eight hours at a time
Must be able to lift up to 25 pounds at times
Detail-orientation
Ability to appear for work on time
Ability to complete forms and documents
Ability to understand and follow verbal directives and written directions
Ability to accept constructive feedback
Ability to maintain confidentiality
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Job Details
Pay Type Salary