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Pasona NA

Business Process Improvement Manager

Pasona NA, Dallas, Texas, United States, 75215

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Overview

Business Process Improvement Manager (Bilingual Japanese-English) We are seeking a

results-driven, bilingual leader

to tackle critical data and process challenges across our U.S. operations. While our core systems (Salesforce, QuickBooks, Propertyware, Buildertrend) are powerful, they currently operate in siloscreating inefficiencies and limiting real-time visibility. In this

player-coach role , you will: Lead & Mentor : Guide two junior analysts, providing 1:1 coaching, technical expertise, and fostering a culture of excellence. Drive Impact : Re-engineer processes, automate workflows, and centralize data (Google BigQuery) to replace manual reporting with scalable solutions. Collaborate Cross-Functionally : Partner with teams in acquisitions, renovations, leasing, and accounting to design and deliver business-critical solutions. Bridge US & Japan : Act as a key liaison with IT headquarters in Japan, ensuring alignment and clear communication in both Japanese and English. What Were Looking For

Business-level fluency in

Japanese and English Proven track record leading complex projects end-to-end Experience in

process automation, data analysis (SQL), and scripting (Python, SaaS API integrations) Strong mentorship skills with a passion for developing talent Preferred : Salesforce expertise (admin/configuration; Apex a plus) and knowledge of U.S. real estate tech (Propertyware, Buildertrend) Details

Seniority level : Mid-Senior level Employment type : Full-time Job function : Information Technology and Project Management Industries : Real Estate, Financial Services, and Construction Compensation

Base pay range:

$95,000.00/yr - $125,000.00/yr Direct message the job poster from Pasona N A, Inc. and talk with your recruiter to learn more about this role and actual pay based on your skills and experience. Get notified about new Business Process Improvement Manager jobs in

Dallas, TX . #J-18808-Ljbffr