Sentara Healthcare
Intake Coordinator
Sentara is hiring an Intake Coordinator for our Home Health Infusion Team. The Intake Coordinator is responsible for the intake of and registration of patients, insurance benefits verification and coordination of new admission for Home Care Services. Additionally, responsible for preparing appropriate documentation required for processing, billing and initiation of care. Location: Chesapeake, VA 23320 Status: Full Time (40 hrs/wk) Shift: Monday - Friday Days Hours: 8:30am-5pm The Intake Coordinator is responsible for: Arranging for the efficient and accurate intake and registration of patients through use of computer, phone and/or video, utilizing excellent customer service skills Capturing accurate referral information, including patient demographics and insurance, and reviewing general information from admission booklets regarding policies, patients' rights, patient financial responsibilities, complaint process, and emergency contact numbers Verifying insurance and benefits for all applicable patient-reported coverage Conducting patient interactions in a courteous and confidential manner to obtain and record patient demographic, insurance, and financial information Accurately reviewing and modifying information in the electronic medical record, completing all necessary forms Reviewing physician referral orders for completeness and accuracy During the registration process, informing the patient of, and collecting any financial responsibility for deductible, coinsurance and/or co-pay amount. Education: High School Diploma or Equivalent (Required) Certification/Licensure: Virginia Pharmacy Tech License (Required) CPhT License (Received through the NHA or PTCB (Required)) or Virginia LPN License (Required) Experience: 1 year of Experience in Healthcare (Required) 1-2 years of Data Entry Experience (Required) Microsoft Teams Experience (Preferred) Healthcare Administration Experience (Preferred) Knowledge of Medical Coding (Preferred) Keywords: Intake Coordinator, Home Health Intake, Discharge Planning, Healthcare Administration, Medical Coding Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Sentara is hiring an Intake Coordinator for our Home Health Infusion Team. The Intake Coordinator is responsible for the intake of and registration of patients, insurance benefits verification and coordination of new admission for Home Care Services. Additionally, responsible for preparing appropriate documentation required for processing, billing and initiation of care. Location: Chesapeake, VA 23320 Status: Full Time (40 hrs/wk) Shift: Monday - Friday Days Hours: 8:30am-5pm The Intake Coordinator is responsible for: Arranging for the efficient and accurate intake and registration of patients through use of computer, phone and/or video, utilizing excellent customer service skills Capturing accurate referral information, including patient demographics and insurance, and reviewing general information from admission booklets regarding policies, patients' rights, patient financial responsibilities, complaint process, and emergency contact numbers Verifying insurance and benefits for all applicable patient-reported coverage Conducting patient interactions in a courteous and confidential manner to obtain and record patient demographic, insurance, and financial information Accurately reviewing and modifying information in the electronic medical record, completing all necessary forms Reviewing physician referral orders for completeness and accuracy During the registration process, informing the patient of, and collecting any financial responsibility for deductible, coinsurance and/or co-pay amount. Education: High School Diploma or Equivalent (Required) Certification/Licensure: Virginia Pharmacy Tech License (Required) CPhT License (Received through the NHA or PTCB (Required)) or Virginia LPN License (Required) Experience: 1 year of Experience in Healthcare (Required) 1-2 years of Data Entry Experience (Required) Microsoft Teams Experience (Preferred) Healthcare Administration Experience (Preferred) Knowledge of Medical Coding (Preferred) Keywords: Intake Coordinator, Home Health Intake, Discharge Planning, Healthcare Administration, Medical Coding Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.