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Pima County

Community & Workforce Specialist I - Summer Youth Program

Pima County, Tucson, Arizona, United States, 85718

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Community & Workforce Specialist I

This part-time temporary position supports the Pima County Youth Center's Summer Youth Program. The selected candidate will assist with preparations for Summer, 2026. Responsibilities include answering and directing calls, data entry, maintaining filing and databases, and assisting with participant orientations. The Youth Center provides opportunities for youth ages 14 to 24 who are interested in learning new skills, working in intern positions throughout Pima County, or attending basic education classes. Essential Functions: Participates in the day-to-day operational and support activities of a functional program or work unit within the Community & Workforce Development Department; Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person; Assesses the needs of community members and provides guidance on appropriate resources based on individual needs; Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance; Represents the program or work unit at community events and in meetings with County personnel and/or community partners; Provides administrative and other support essential to the completion of program or work unit objectives; Communicates with and participates in program activities in coordination with other County departments and community partners; Provides input to management in the development of program goals and objectives; Manages and maintains records of program participants and their progress; Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County. Minimum Qualifications: Associate's degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: One year of experience with Pima County as a Community & Workforce Technician I or II or similar Pima County position, as determined by the department head at the time of recruitment. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Preferred Qualifications: Minimum one (1) year of experience in customer service. Minimum one (1) year of experience filing documents. Minimum one (1) year of experience answering and transferring calls. Minimum one (1) year of experience in data entry. Minimum one (1) year of experience utilizing communications skills with youth ages 16 to 24. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.