Columbia Hospitality
Complex Revenue Manager | Palm Mountain Resort & Hotel Zoso
Palm Springs, Ca.
Remote or Local Position
Let's start off with the most important part-what's in it for you:
The Perks
*Eligibility of perks is dependent upon job status Salary Range: $95,000 to $110,000DOE Cellphone Allowance Incentive Eligible Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program "Columbia Cares" Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you'll do:
The Brass Tacks
Manages all aspects of the Revenue Generation. Uses strategic techniques to design, build, and promote packages, specials/offerings to increase occupancy and revenue across our portfolio of properties. Collaborative efforts with the Sales and Marketing Team. Maintains confidentiality of all guest information and pertinent hotel data. Keeps accurate and complete records of reservations, messages and other required information. Adjusts rate specials and discrepancies. The Nitty Gritty
2-3 years previous experience managing call center/reservations operations or other rooms division departments. Strong written and verbal communication skills required. Strong working knowledge of hotel front office, housekeeping operations and accounting procedures. Strong working knowledge of the hotel's property management and point of sale systems. Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel. Financial management skills, including budget management, expense control and analysis of Profit and Loss statements. Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you'll work:
Palm Mountain Resort & Spa is located in the heart of Palm Springs, just a block away from the famed Palm Canyon Drive. Scenic grounds feature a spectacular new sunning terrace complete with climate-controlled pool, hot tub and misters as well as a courtyard space for gathering, and fire pits for cool evenings. The resort offers 142 graciously appointed guestrooms and suites, many featuring private balconies or patios to take in the striking views of the San Jacinto Mountains. A peaceful oasis for travelers, The Spa at Palm Mountain Resort offers rejuvenating treatments to guests and locals.
The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Palm Springs, Ca.
Remote or Local Position
Let's start off with the most important part-what's in it for you:
The Perks
*Eligibility of perks is dependent upon job status Salary Range: $95,000 to $110,000DOE Cellphone Allowance Incentive Eligible Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program "Columbia Cares" Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you'll do:
The Brass Tacks
Manages all aspects of the Revenue Generation. Uses strategic techniques to design, build, and promote packages, specials/offerings to increase occupancy and revenue across our portfolio of properties. Collaborative efforts with the Sales and Marketing Team. Maintains confidentiality of all guest information and pertinent hotel data. Keeps accurate and complete records of reservations, messages and other required information. Adjusts rate specials and discrepancies. The Nitty Gritty
2-3 years previous experience managing call center/reservations operations or other rooms division departments. Strong written and verbal communication skills required. Strong working knowledge of hotel front office, housekeeping operations and accounting procedures. Strong working knowledge of the hotel's property management and point of sale systems. Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel. Financial management skills, including budget management, expense control and analysis of Profit and Loss statements. Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you'll work:
Palm Mountain Resort & Spa is located in the heart of Palm Springs, just a block away from the famed Palm Canyon Drive. Scenic grounds feature a spectacular new sunning terrace complete with climate-controlled pool, hot tub and misters as well as a courtyard space for gathering, and fire pits for cool evenings. The resort offers 142 graciously appointed guestrooms and suites, many featuring private balconies or patios to take in the striking views of the San Jacinto Mountains. A peaceful oasis for travelers, The Spa at Palm Mountain Resort offers rejuvenating treatments to guests and locals.
The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.