CALEA
The University of Colorado Boulder Police Department (CUPD) is now accepting applications for a Police Dispatcher! This position protects the lives, health, safety, and property of the public by expeditiously receiving, analyzing, interpreting, evaluating, and prioritizing multiple simultaneous emergency requests for law-enforcement, fire, ambulance, and rescue services and allocating, deploying, and monitoring the activities of responding units.
Responsibilities
Receiving/Prioritizing Calls & Sending Appropriate Response:
Make decisions directly impacting the lives, health, safety, and property of the public and law-enforcement and emergency services personnel. Coordinate the deployment and monitor law enforcement and emergency services resources in response to multiple simultaneous emergent calls for service such as crimes-in-progress, burglaries, thefts, fires, vehicle accidents, medical emergencies, natural disasters, hazardous materials incidents, civil disturbances, and other public safety incidents. Documentation of All Incidents:
Records and documents details of call information, resource deployment, response times, unit activity and status, personnel deployment and status, pending incident status, and call loading by accessing and operating the county-wide computer-aided dispatching system. Query & Disseminate from Databases:
Expeditiously processes, coordinates, and relays concise, accurate information by accessing, extracting, analyzing, and interpreting general, criminal justice, departmental university, and other printed or computer-based information resources. Updating & Making Entries into Law Enforcement Databases:
Enter, audit, modify, update, correct, remove, replace, record, document, retrieve, distribute, and secure local, state, and national criminal justice records and databases, departmental and university databases, lists, logs, forms, files, records, memoranda, and written procedures. Mutual Aid:
Ensure uninterrupted mutual aid, interoperability, and support with public safety communications for the city of Boulder and Boulder County under mutual aid agreements by providing emergency and auxiliary inter-agency communications support, personnel, and facilities. Support Duties:
Correct minor computer or phone problems including restarts, logons, and general knowledge of equipment in the center. The work modality for this position is on-campus. The anticipated shift for this position will be determined upon hire. Requirements
A combination of education and/or proven experience in an occupation related to customer service, emergency management, or public services equal to 5 years. Qualifications
Ability to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure. Ability to communicate clearly and optimally. Ability to receive, comprehend, and rapidly relay accurate information. Ability to maintain self-control during periods of extreme stress and pressure. Ability to work closely with others to maintain calm, efficient operations. Demonstrated interpersonal, problem-solving, and conflict resolution skills. Attention to detail and organizational skills. Flexibility and willingness to change. Ability to learn communication systems. Ability to learn and use a variety of public safety-specific technology and programs efficiently. Ability to obtain CPR certification. What We Would Like You to Have: Experience in an occupational field related to the work assigned. Location
1050 Regent Drive Boulder, CO 80309 United States Please apply by November 21, 2024, for consideration. Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs. To apply, please submit the following materials: A current resume that includes date ranges for each position held and whether the position was full-time or part-time. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. DD-214 for veteran applicants. Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu and reference the job to which you are applying. If using the educational substitution for experience: proof of degree or transcripts. We may request references at a later time.
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Receiving/Prioritizing Calls & Sending Appropriate Response:
Make decisions directly impacting the lives, health, safety, and property of the public and law-enforcement and emergency services personnel. Coordinate the deployment and monitor law enforcement and emergency services resources in response to multiple simultaneous emergent calls for service such as crimes-in-progress, burglaries, thefts, fires, vehicle accidents, medical emergencies, natural disasters, hazardous materials incidents, civil disturbances, and other public safety incidents. Documentation of All Incidents:
Records and documents details of call information, resource deployment, response times, unit activity and status, personnel deployment and status, pending incident status, and call loading by accessing and operating the county-wide computer-aided dispatching system. Query & Disseminate from Databases:
Expeditiously processes, coordinates, and relays concise, accurate information by accessing, extracting, analyzing, and interpreting general, criminal justice, departmental university, and other printed or computer-based information resources. Updating & Making Entries into Law Enforcement Databases:
Enter, audit, modify, update, correct, remove, replace, record, document, retrieve, distribute, and secure local, state, and national criminal justice records and databases, departmental and university databases, lists, logs, forms, files, records, memoranda, and written procedures. Mutual Aid:
Ensure uninterrupted mutual aid, interoperability, and support with public safety communications for the city of Boulder and Boulder County under mutual aid agreements by providing emergency and auxiliary inter-agency communications support, personnel, and facilities. Support Duties:
Correct minor computer or phone problems including restarts, logons, and general knowledge of equipment in the center. The work modality for this position is on-campus. The anticipated shift for this position will be determined upon hire. Requirements
A combination of education and/or proven experience in an occupation related to customer service, emergency management, or public services equal to 5 years. Qualifications
Ability to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure. Ability to communicate clearly and optimally. Ability to receive, comprehend, and rapidly relay accurate information. Ability to maintain self-control during periods of extreme stress and pressure. Ability to work closely with others to maintain calm, efficient operations. Demonstrated interpersonal, problem-solving, and conflict resolution skills. Attention to detail and organizational skills. Flexibility and willingness to change. Ability to learn communication systems. Ability to learn and use a variety of public safety-specific technology and programs efficiently. Ability to obtain CPR certification. What We Would Like You to Have: Experience in an occupational field related to the work assigned. Location
1050 Regent Drive Boulder, CO 80309 United States Please apply by November 21, 2024, for consideration. Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs. To apply, please submit the following materials: A current resume that includes date ranges for each position held and whether the position was full-time or part-time. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. DD-214 for veteran applicants. Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu and reference the job to which you are applying. If using the educational substitution for experience: proof of degree or transcripts. We may request references at a later time.
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