Highpoint Health
PRN Patient Services Representative - Outpatient Therapy
Highpoint Health, Gallatin, Tennessee, United States, 37066
PRN Patient Services Representative - Outpatient Therapy
Location
Sumner Station
Schedule:
This is a PRN position.
Working hours for this position may vary but will be between 7am-5:30pm.
Your experience matters
Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Patient Services Representative who excels in this role:
Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
Processes all insurance referrals and/or pre-certifications.
Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Greets visitors and communicates with patients and providers.
Checks patients in and completes the intake process to include insurance verification and updating demographic information.
Organizes and sets up appointments for some of the providers as needed.
Follows up on special function needs.
Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry.
Performs other duties as assigned
What we're looking for The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include: High school diploma or the equivalent is required.
Associate's degree is preferred.
2 years of medical office experience is preferred.
Experience working with medical records is preferred.
EEOC Statement "Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer.Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
Processes all insurance referrals and/or pre-certifications.
Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Greets visitors and communicates with patients and providers.
Checks patients in and completes the intake process to include insurance verification and updating demographic information.
Organizes and sets up appointments for some of the providers as needed.
Follows up on special function needs.
Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry.
Performs other duties as assigned
What we're looking for The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include: High school diploma or the equivalent is required.
Associate's degree is preferred.
2 years of medical office experience is preferred.
Experience working with medical records is preferred.
EEOC Statement "Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer.Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."