Oak View Group
Premium Clubs Supervisor | Part-Time | Benchmark International Arena
Oak View Group, Tampa, Florida, us, 33646
Oak View Group
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Premium Clubs Supervisor
The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas to include Ashley VIP Lounge as well as The Mark in 4 & 5. The Premium Clubs Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Managers with projects including training, inventory, and special events. The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. Nights and weekends availability is required. This role will pay an hourly rate of $22.00-$25.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 12, 2025. Responsibilities
Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs Ensures all clubs are set prior to event Responsible for ensuring quality and hospitality throughout all Premium Club areas Responsible for communication between counterparts of the department Responsible for organization and preparation of events Responsible for supervising team members on non-event and event days Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel Monitor and maintain food quality Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests Maintain, resolve, and enforce cash handling policies and procedures Monitor and enforce safe alcohol policies and procedures Monitor and maintain inventory control and product requisition Have full knowledge of food and beverage menu items and accompaniments Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guests ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for observing guests to respond to any additional requests Supervises the set up of club functions including linens, dishware, glassware, and silverware. Maintains sanitation, health, and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to start of event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals Enforces all Oak View Group policies and procedures. Assists Management team with projects including training, inventory, and special events. All other duties as assigned by the managers and supervisors. Qualifications
Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment. Ability to speak, read, and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess or willing to complete training and certification of food handling certificate or alcohol service permit if required by state or federal regulations. Ability to handle POS systems in a cashless environment. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory. Education, Qualifications and Experience: At least 1-2 years experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Strengthened by Our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Premium Clubs Supervisor
The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas to include Ashley VIP Lounge as well as The Mark in 4 & 5. The Premium Clubs Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Managers with projects including training, inventory, and special events. The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. Nights and weekends availability is required. This role will pay an hourly rate of $22.00-$25.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 12, 2025. Responsibilities
Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs Ensures all clubs are set prior to event Responsible for ensuring quality and hospitality throughout all Premium Club areas Responsible for communication between counterparts of the department Responsible for organization and preparation of events Responsible for supervising team members on non-event and event days Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel Monitor and maintain food quality Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests Maintain, resolve, and enforce cash handling policies and procedures Monitor and enforce safe alcohol policies and procedures Monitor and maintain inventory control and product requisition Have full knowledge of food and beverage menu items and accompaniments Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guests ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for observing guests to respond to any additional requests Supervises the set up of club functions including linens, dishware, glassware, and silverware. Maintains sanitation, health, and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to start of event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals Enforces all Oak View Group policies and procedures. Assists Management team with projects including training, inventory, and special events. All other duties as assigned by the managers and supervisors. Qualifications
Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment. Ability to speak, read, and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess or willing to complete training and certification of food handling certificate or alcohol service permit if required by state or federal regulations. Ability to handle POS systems in a cashless environment. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory. Education, Qualifications and Experience: At least 1-2 years experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Strengthened by Our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.