LUSH North America
Overview
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassador Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customers shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales using StoreForce dashboard results and feedback to exceed goals. Take ownership of your results and actively work to grow the stores overall sales. Customer Experience:
Consistently deliver a world-class customer experience. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement to help bring in more traffic. Product Passion:
Continuously expand product knowledge through ongoing learning. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed recommendations.
Team Involvement
Development:
Use Lush resources to develop sales techniques and product knowledge, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team members perspectives on DEIB. Foster belonging by promoting teamwork and recognizing each employees contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay up-to-date with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages
Park Meadows Pay $19.06 $19.06 USD Best of luck on your job search, and dont forget to follow us to learn more! Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our staff, are guests on this land and work with Indigenous Peoples and communities to repair past harm. #J-18808-Ljbffr
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassador Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customers shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales using StoreForce dashboard results and feedback to exceed goals. Take ownership of your results and actively work to grow the stores overall sales. Customer Experience:
Consistently deliver a world-class customer experience. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement to help bring in more traffic. Product Passion:
Continuously expand product knowledge through ongoing learning. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed recommendations.
Team Involvement
Development:
Use Lush resources to develop sales techniques and product knowledge, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team members perspectives on DEIB. Foster belonging by promoting teamwork and recognizing each employees contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay up-to-date with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages
Park Meadows Pay $19.06 $19.06 USD Best of luck on your job search, and dont forget to follow us to learn more! Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our staff, are guests on this land and work with Indigenous Peoples and communities to repair past harm. #J-18808-Ljbffr