Municipality of Anchorage
INFORMATION TECHNOLOGY TECHNICIAN (Information Center Consultant I) Range 14 / N
Municipality of Anchorage, Anchorage, Alaska, United States, 99507
Overview
Join to apply for the
INFORMATION TECHNOLOGY TECHNICIAN (Information Center Consultant I) Range 14 / NON
role at
Municipality of Anchorage . Open to the general public and any current Municipal employees. This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. Department
Information Technology Hours of Work
Monday through Friday, 8:00am to 5:00pm Location
City Hall - 632 W 6th Ave, 4th Floor Responsibilities
Assist municipal employees and contractors with information technology use. Troubleshoot, evaluate, and resolve network connectivity and desktop hardware/software issues. Utilize test equipment and software tools for troubleshooting. Assist with hardware and software installations or moves/adds/changes. Perform other related duties as assigned. Qualifications
High school diploma, GED, or equivalent and five (5) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities. OR Associates degree in Computer Science, or related field, and three (3) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities. OR Bachelors degree in Computer Science, or related field, and one (1) year of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities. Licenses and Background Checks
A valid State of Alaska Drivers License with satisfactory driving record at time of hire. Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire. All required certifications and/or licenses must remain current for the duration of employment. Other Requirements
The Municipality participates in the U.S. Department of Homeland Security E-Verify Program. Background checks will be conducted; appointment may be conditional based on a satisfactory Municipal Employment Office background check. CJIS security clearance and access within 30 days of hire; failure to obtain may result in termination. Drivers license and driving record documentation may be required if Alaska license was issued within one year prior to application; processing fees are the responsibility of the applicant. Veterans and National Guard/Reserve members may be eligible for interview preference; attach relevant documentation to the application. MOA is an EO and AA Employer and complies with ADA; reasonable accommodations information available through the MOA ADA Coordinator. Application Process
To apply, use the "Apply" link in the vacancy announcement which directs to GovernmentJobs.com to create or update an application profile and submit the application from the profile. For technical assistance with GovernmentJobs, contact their support line at 1-855-524-5627. For general questions about vacancies or the employment process, contact the Human Resources Department at 907-343-4442 during business hours (MondayFriday, 8:00 am to 5:00 pm, Alaska Standard Time). Note:
The MOA is an EO and AA Employer and complies with Title I of the ADA. For information regarding reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the MOA ADA Coordinator at 907-343-4571. #J-18808-Ljbffr
Join to apply for the
INFORMATION TECHNOLOGY TECHNICIAN (Information Center Consultant I) Range 14 / NON
role at
Municipality of Anchorage . Open to the general public and any current Municipal employees. This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. Department
Information Technology Hours of Work
Monday through Friday, 8:00am to 5:00pm Location
City Hall - 632 W 6th Ave, 4th Floor Responsibilities
Assist municipal employees and contractors with information technology use. Troubleshoot, evaluate, and resolve network connectivity and desktop hardware/software issues. Utilize test equipment and software tools for troubleshooting. Assist with hardware and software installations or moves/adds/changes. Perform other related duties as assigned. Qualifications
High school diploma, GED, or equivalent and five (5) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities. OR Associates degree in Computer Science, or related field, and three (3) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities. OR Bachelors degree in Computer Science, or related field, and one (1) year of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities. Licenses and Background Checks
A valid State of Alaska Drivers License with satisfactory driving record at time of hire. Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire. All required certifications and/or licenses must remain current for the duration of employment. Other Requirements
The Municipality participates in the U.S. Department of Homeland Security E-Verify Program. Background checks will be conducted; appointment may be conditional based on a satisfactory Municipal Employment Office background check. CJIS security clearance and access within 30 days of hire; failure to obtain may result in termination. Drivers license and driving record documentation may be required if Alaska license was issued within one year prior to application; processing fees are the responsibility of the applicant. Veterans and National Guard/Reserve members may be eligible for interview preference; attach relevant documentation to the application. MOA is an EO and AA Employer and complies with ADA; reasonable accommodations information available through the MOA ADA Coordinator. Application Process
To apply, use the "Apply" link in the vacancy announcement which directs to GovernmentJobs.com to create or update an application profile and submit the application from the profile. For technical assistance with GovernmentJobs, contact their support line at 1-855-524-5627. For general questions about vacancies or the employment process, contact the Human Resources Department at 907-343-4442 during business hours (MondayFriday, 8:00 am to 5:00 pm, Alaska Standard Time). Note:
The MOA is an EO and AA Employer and complies with Title I of the ADA. For information regarding reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the MOA ADA Coordinator at 907-343-4571. #J-18808-Ljbffr