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Jobs via Dice

Service Now HRSD Analyst

Jobs via Dice, Southfield, Michigan, United States, 48076

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Overview

Location: Southfield, MI Salary: $100,000.00 USD Annually - $120,000.00 USD Annually Be among the first 25 applicants. This role is with the Judge Group, Inc. for a ServiceNow HRSD Analyst focused on troubleshooting, continuous improvement, and process optimization within the HR Service Delivery (HRSD) platform. Responsibilities

Troubleshoot and resolve issues within the ServiceNow HRSD platform. Partner with HR and technical teams to identify and implement process improvements. Configure and enhance ServiceNow HRSD modules, including: Catalog Items Employee Center Pro Workspace Virtual Agent & Live Agent Chat Advanced Work Assignments & Skills Mobile App & Employee Workflows ACLs, SLAs, Dynamic Translations, Localization Framework Performance Analytics Collaborate with onshore and offshore managed service providers. Review HR processes and recommend improvements. Support HR system integrations and ensure data accuracy. Required Qualifications

Certified ServiceNow Administrator (CSA) with HRSD certification. 2+ years in an HR generalist or HR functional role. 2+ years in HR process/technology management. Experience with ServiceNow and SuccessFactors. Strong understanding of HR process review and improvement. Excellent written and verbal communication skills. Ability to manage multiple priorities and work independently. Preferred / Bonus Skills

Additional ServiceNow HRSD configuration experience. Experience in HR system integration. Familiarity with CI/CD and DevOps tools (Jenkins, Atlassian Suite, SVN, Azure DevOps). Soft Skills

Strong organizational skills and attention to detail. Ability to bridge the gap between business and technical teams. Commitment to continuous improvement. Notes

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This job and many more are available through The Judge Group. Please apply with us today! #J-18808-Ljbffr