Ultra Care Technician

The Ultra Care Technician is responsible for watering, cleaning, conducting minor repairs, and maintaining electric batteries and battery chargers in a timely and efficient manner while providing outstanding customer service. The applicant will be working with little to no direct supervision; therefore, they need to demonstrate honesty, dependability, time management, and critical decision-making abilities. Responsibilities: Perform each duty successfully: Ensure work orders are properly filled out and convey all information in an intelligent and professional manner to the proper contact at the customer's location to ensure customer satisfaction. Operate a company vehicle, keep it in good working order, and maintain accountability for the vehicle's inventory. Operate company vehicles in a safe and courteous manner while commuting. Ensure and maintain outstanding communication with Service and Management on any customer-related issues. Maintain and account for all company-assigned property. Maintain a valid driver's license and keep a clean record. Ability to operate a forklift or pallet jack. Practice safety and good housekeeping practices at customer sites while representing Motive Energy. Represent Motive Energy in a professional manner in accordance with company standards. PPE is required and will be provided. Experience with shop and hand tools. Forklift experience and/or certification. Ability to define problems and draw valid conclusions on the repairs that need to be performed. Critical thinking, troubleshooting skills, and decision-making ability. Ability to deal with difficult situations and maintain a positive attitude. Ability to prioritize and multitask between service calls. Must be detail-oriented when conducting administrative tasks and paperwork.

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