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Illinois Staffing

Senior Manager, Sales Enablement

Illinois Staffing, Chicago, Illinois, United States, 60290

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Senior Manager, Sales Enablement

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Senior Manager, Sales Enablement. The Senior Manager of Sales Enablement is responsible for designing, implementing, and optimizing strategies, tools, training, and resources that empower our sales teams to achieve revenue and growth targets. This leader works cross-functionally with sales leadership, marketing, product, operations, and training teams to equip sales professionals with the skills, knowledge, processes, and content they need to consistently deliver exceptional customer experiences. This role combines strategic vision with hands-on execution, ensuring our go-to-market teams are aligned, informed, and high-performing. Essential Responsibilities: Drive Sales Performance Equip sales teams with the tools, training, and support they need to achieve their target and increase productivity. Strategic Program Leadership Drive planning and execution of enterprise-wide sales enablement initiatives, ensuring alignment with Aspen's growth priorities and patient-centric mission. Partner with senior leaders to define project objectives, scope, success metrics, and expected business outcomes. Translate business strategy into structured project roadmaps that deliver measurable results at scale. Project & Change Management Lead large-scale, cross-functional projects spanning training, consult process enhancements, and new program launches (e.g., Aspen Consult Technique). Establish project plans, manage dependencies, and proactively identify risks, mitigation strategies, and resource needs. Ensure successful adoption of new sales techniques, tools, and enablement programs through coordinated rollout strategies. Cross-Functional Collaboration Partner with Operations, Marketing, L&D, IT, and Finance to ensure programs are integrated seamlessly into field execution. Facilitate alignment meetings, steering committees, and decision-making forums to accelerate project momentum. Enhance Consumer Experience Ensure teams are trained to deliver a consistent, high-quality experience at every step of the customer journeyfrom consultation to post-sale. Optimize Tools & Processes Improve workflows and drive adoption of various tools and programs. Identify opportunities to leverage technology and digital tools to drive patient engagement and conversion. Measure Impact Track KPIs that measure both financial success and the consumer experience to improve enablement efforts. Continuously evaluate and refine programs based on field and consumer insights and business outcomes. Requirements/Qualifications: Bachelor's degree, in Business Administration or related field; MBA preferred 5+ years of experience in project management, program leadership, or sales enablementpreferably in multi-unit retail, healthcare, or consumer-facing organizations. Proven success building or scaling enablement programs that drive sales performance and improve customer experience. Strong team leadership, coaching, and cross-functional collaboration skills. Deep knowledge of sales training methodologies, onboarding best practices, and adult learning principles. Ability to embed the voice of the customer and brand standards into sales enablement programs. Comfortable using performance data and KPIs to drive decisions and measure impact. Experience with CRM and enablement platforms (e.g., Salesforce or alternative) Excellent verbal and written communication skills; able to influence at all levels of the organization. Base Pay Range: $150,000-$185,000 annually with 15% bonus (Actual pay may vary based on experience, performance, and qualifications.) A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.