RHF (Retirement Housing Foundation)
Apartment Manager
RHF (Retirement Housing Foundation), Stone Mountain, Georgia, United States, 30083
Overview
Join to apply for the
Apartment Manager
role at
RHF (Retirement Housing Foundation)
in Lane Manor. The position is designed to provide low-cost housing to older adults and the disabled eligible under the HUD Program operated by RHF. The manager oversees day-to-day property operations, resident well-being, and compliance with applicable regulations, focusing on excellent customer service, efficient property management, and a supportive community environment. The manager will work with maintenance, leasing, and resident service teams to maintain a welcoming, well-maintained, and compliant living environment. Responsibilities Oversee all aspects of daily operations for the Towers of Jacksonville, including leasing, resident relations, and facilities management. Ensure compliance with federal, state, and local housing regulations, including HUD requirements. Prepare and manage budgets, control expenses, and maximize occupancy to maintain the financial health of the property. Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure safety and upkeep. Conduct regular inspections of the property, common areas, and units to ensure safety, cleanliness, and housing standards. Review and approve purchase orders, invoices, and other financial documents related to property operations.
Leasing and Occupancy
Manage leasing activities, including marketing available units, conducting tours, and processing applications. Ensure all lease agreements comply with RHF policies and affordable housing regulations. Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents. Coordinate move-ins and move-outs, ensuring vacant units are prepared promptly for new residents. Work with prospective residents to ensure eligibility requirements for senior and affordable housing are met.
Resident Relations
Foster a positive community atmosphere by organizing and supporting resident activities, events, and services. Address resident concerns and resolve disputes in a timely and professional manner, ensuring satisfaction and well-being. Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback. Provide exceptional customer service to residents and families, maintaining a welcoming and respectful environment. Collaborate with the Resident Service Coordinator to ensure residents have access to social and supportive services.
Compliance and Reporting
Ensure compliance with HUD and other affordable housing program regulations, including income certifications and annual recertifications. Maintain accurate records of leasing, financial, and maintenance activities; prepare reports for RHF leadership and regulatory agencies. Coordinate audits, inspections, and reviews by regulatory bodies or funding sources, ensuring standards are met. Stay informed of changes in housing regulations and best practices to ensure compliance and operational efficiency.
Qualifications
Education and Experience High school diploma or equivalent required; experience in property management, business administration, or a related field preferred. 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments. Experience with HUD and other affordable housing programs preferred. Experience managing budgets, financial reporting, and property operations.
Skills and Abilities Strong leadership and organizational skills; ability to manage a team and work with diverse groups of residents. Excellent communication skills, both written and verbal, with residents, families, staff, and external partners. Proficient in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite. Strong problem-solving skills with the ability to manage complex situations and make policy-aligned decisions. Ability to work independently and prioritize tasks in a fast-paced environment.
Other Requirements
Ability to work flexible hours, including weekends and evenings, as needed. Valid drivers license and access to reliable transportation. Must pass a background check and drug screening.
Physical Demands and Work Environment
Work is primarily in an office setting but may include property tours and inspections of units and common areas. Must be able to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity. Must be able to lift up to 25 lbs. and perform physical tasks related to property management. The work environment is typically climate-controlled but may involve exposure to weather conditions during outdoor inspections.
Compensation
Actual base salary depends on geography, experience, and other factors. The anticipated base pay range is from $20.00 per hour. The role is non-exempt and may be eligible for overtime pay in accordance with federal and state law. Benefits
Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and voluntary supplemental life insurance
Why RHF?
RHF is dedicated to making a meaningful difference in the lives of residents by providing affordable housing and supportive services. RHF focuses on well-being, independence, and dignity, with a collaborative work environment and opportunities for professional growth. #J-18808-Ljbffr
Join to apply for the
Apartment Manager
role at
RHF (Retirement Housing Foundation)
in Lane Manor. The position is designed to provide low-cost housing to older adults and the disabled eligible under the HUD Program operated by RHF. The manager oversees day-to-day property operations, resident well-being, and compliance with applicable regulations, focusing on excellent customer service, efficient property management, and a supportive community environment. The manager will work with maintenance, leasing, and resident service teams to maintain a welcoming, well-maintained, and compliant living environment. Responsibilities Oversee all aspects of daily operations for the Towers of Jacksonville, including leasing, resident relations, and facilities management. Ensure compliance with federal, state, and local housing regulations, including HUD requirements. Prepare and manage budgets, control expenses, and maximize occupancy to maintain the financial health of the property. Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure safety and upkeep. Conduct regular inspections of the property, common areas, and units to ensure safety, cleanliness, and housing standards. Review and approve purchase orders, invoices, and other financial documents related to property operations.
Leasing and Occupancy
Manage leasing activities, including marketing available units, conducting tours, and processing applications. Ensure all lease agreements comply with RHF policies and affordable housing regulations. Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents. Coordinate move-ins and move-outs, ensuring vacant units are prepared promptly for new residents. Work with prospective residents to ensure eligibility requirements for senior and affordable housing are met.
Resident Relations
Foster a positive community atmosphere by organizing and supporting resident activities, events, and services. Address resident concerns and resolve disputes in a timely and professional manner, ensuring satisfaction and well-being. Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback. Provide exceptional customer service to residents and families, maintaining a welcoming and respectful environment. Collaborate with the Resident Service Coordinator to ensure residents have access to social and supportive services.
Compliance and Reporting
Ensure compliance with HUD and other affordable housing program regulations, including income certifications and annual recertifications. Maintain accurate records of leasing, financial, and maintenance activities; prepare reports for RHF leadership and regulatory agencies. Coordinate audits, inspections, and reviews by regulatory bodies or funding sources, ensuring standards are met. Stay informed of changes in housing regulations and best practices to ensure compliance and operational efficiency.
Qualifications
Education and Experience High school diploma or equivalent required; experience in property management, business administration, or a related field preferred. 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments. Experience with HUD and other affordable housing programs preferred. Experience managing budgets, financial reporting, and property operations.
Skills and Abilities Strong leadership and organizational skills; ability to manage a team and work with diverse groups of residents. Excellent communication skills, both written and verbal, with residents, families, staff, and external partners. Proficient in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite. Strong problem-solving skills with the ability to manage complex situations and make policy-aligned decisions. Ability to work independently and prioritize tasks in a fast-paced environment.
Other Requirements
Ability to work flexible hours, including weekends and evenings, as needed. Valid drivers license and access to reliable transportation. Must pass a background check and drug screening.
Physical Demands and Work Environment
Work is primarily in an office setting but may include property tours and inspections of units and common areas. Must be able to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity. Must be able to lift up to 25 lbs. and perform physical tasks related to property management. The work environment is typically climate-controlled but may involve exposure to weather conditions during outdoor inspections.
Compensation
Actual base salary depends on geography, experience, and other factors. The anticipated base pay range is from $20.00 per hour. The role is non-exempt and may be eligible for overtime pay in accordance with federal and state law. Benefits
Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and voluntary supplemental life insurance
Why RHF?
RHF is dedicated to making a meaningful difference in the lives of residents by providing affordable housing and supportive services. RHF focuses on well-being, independence, and dignity, with a collaborative work environment and opportunities for professional growth. #J-18808-Ljbffr