SBT Global, Inc.
Job Description
Lead the integration of various complex enterprise-level servers and networks
Manage and administer servers and networks to ensure system integrity
Plan, design, and implement identified special technology projects
Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems
Oversee the evaluation of system and network performance and recommend improvements
Coordinate the troubleshooting and support calls with internal software engineers and application operators
Manage the preparation of technical and functional documentation for required systems
Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed
Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches
Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems
Perform root cause analysis of complex server system problems and provide corrective action
Proactively monitor backups and server logs
Work through alerts raised by alert software for proactive fixing
Work with a change control policy on any changes
Compile daily, weekly, and monthly reports for the corresponding team leader
Execute duties in accordance with ITIL framework guidelines
Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans
Make recommendations to the team leader for improving systems and processes
Stay abreast of the latest technology and work with the team leader on potential upgrades
Perform and support other tasks as identified by the Technology Manager
Qualifications: Qualifications
Bachelor’s degree in computer science, engineering, or a related field
No limitation to work in the United States without a visa sponsorship
5+ years of server & network admin experience
Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems
Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments
Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS)
Proficiency in network monitoring tools and troubleshooting methodologies
Understanding of network security best practices
Excellent problem-solving and analytical skills
Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems
Solid knowledge of performance Improvement best practices
Willingness to build professional relationships with staff and customers
Professional certification, such as CISSP, CCNA, or CCNP
Excellent communication, motivational, and interpersonal skills
Prefer a Korean English bilingual, but not mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lead the integration of various complex enterprise-level servers and networks
Manage and administer servers and networks to ensure system integrity
Plan, design, and implement identified special technology projects
Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems
Oversee the evaluation of system and network performance and recommend improvements
Coordinate the troubleshooting and support calls with internal software engineers and application operators
Manage the preparation of technical and functional documentation for required systems
Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed
Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches
Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems
Perform root cause analysis of complex server system problems and provide corrective action
Proactively monitor backups and server logs
Work through alerts raised by alert software for proactive fixing
Work with a change control policy on any changes
Compile daily, weekly, and monthly reports for the corresponding team leader
Execute duties in accordance with ITIL framework guidelines
Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans
Make recommendations to the team leader for improving systems and processes
Stay abreast of the latest technology and work with the team leader on potential upgrades
Perform and support other tasks as identified by the Technology Manager
Qualifications: Qualifications
Bachelor’s degree in computer science, engineering, or a related field
No limitation to work in the United States without a visa sponsorship
5+ years of server & network admin experience
Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems
Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments
Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS)
Proficiency in network monitoring tools and troubleshooting methodologies
Understanding of network security best practices
Excellent problem-solving and analytical skills
Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems
Solid knowledge of performance Improvement best practices
Willingness to build professional relationships with staff and customers
Professional certification, such as CISSP, CCNA, or CCNP
Excellent communication, motivational, and interpersonal skills
Prefer a Korean English bilingual, but not mandatory
Additional Information
All your information will be kept confidential according to EEO guidelines.