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Corecruitment

Guest Relations Manager

Corecruitment, Park City, Utah, United States, 84060

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Overview

Guest Relations Manager Park City, UT Salary: $59,000$75,000 DOE + 5% bonus + relocation assistance available Were seeking a service-driven

Guest Relations Manager

to lead our clients concierge and guest experience team at a luxury mountain resort. Reporting to the Director of Rooms, this role oversees a team of full-time and seasonal concierge and guest relations staff. Responsibilities

Lead and mentor Guest Relations and Concierge team members Oversee daily guest arrival/departure flow, VIP handling, and service recovery Build strong local partnerships to enhance guest experiences Train, schedule, and support team performance and service standards Monitor inventory and manage departmental procedures Ensure all guest interactions reflect the resorts luxury standards Qualifications

23 years in a leadership role at a luxury property Strong communication, problem-solving, and guest recovery skills Tech-savvy with MS Office; able to quickly learn new systems Flexible availability (nights, weekends, holidays as needed) College degree preferred If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you havent heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out! #J-18808-Ljbffr