Light Edge
Lightedge is seeking a Storage Engineer to join our fast-paced Cloud Operations team. This is a hands-on engineering role for someone with solid experience in enterprise storage and virtualization technologies who thrives under pressure, works well independently, and can consistently deliver results. The right candidate must be capable of addressing customer cases quickly and accurately, adapting to rapidly shifting priorities, and participating in an on-call rotation.
This position requires strong technical expertise in IBM storage platforms and the ability to monitor and troubleshoot performance issues effectively in a high-load environment.
Responsibilities
Maintain, support, and troubleshoot enterprise storage systems with a focus on IBM storage platforms (e.g., FlashSystem, Storage Insights, DS8000, etc.). Monitor and analyze storage performance using IBM Storage Insights, identifying and resolving bottlenecks or performance issues proactively. Manage storage capacity and lifecycle planning to ensure platform scalability and reliability. Handle incident tickets and service requests efficiently, with a focus on accuracy, quality, and speed. Execute regular maintenance, upgrades, and system health checks. Participate in 24x7 on-call rotation and respond to after-hours incidents when required. Document configurations, changes, resolutions, and standard operating procedures. Collaborate with internal teams to execute projects, troubleshoot issues, and improve overall system performance. Communicate technical issues clearly and effectively to both technical and non-technical stakeholders. Other duties as assigned in a dynamic and high-demand environment. Evening and weekend work may be required as part of regular duties. Occasional travel to data center or office locations may be necessary. Requirements
Bachelors Degree in IT, Computer Science, or related field (or equivalent industry experience). 35 years of experience in IT with a focus on enterprise storage systems. Hands-on experience with IBM storage technologies, including: FlashSystem IBM Storage Insights for performance monitoring and diagnostics Global Mirror, FlashCopy, Policy-based replication Strong experience supporting and administering SAN/NAS infrastructure (IBM, NetApp, Dell/EMC) Storage provisioning, zoning, LUN masking, multipathing Familiarity with RedHat/Linux or Windows Server administration VMware vSphere environments Task automation and scripting (PowerShell, Bash, Python) Backup solutions (Veeam, Commvault, or comparable) Experience with Dell or Cisco enterprise hardware Ability to manage competing priorities in a fast-paced, service-driven organization Self-starter who thrives in fast-paced environments; reliable problem-solver with attention to detail Proactive engineer who anticipates issues and communicates clearly; team player Comfortable working under pressure and handling after-hours work Preferred Qualifications
Additional experience with: IBM Spectrum Control or Spectrum Protect NetApp ONTAP, SnapMirror/SnapVault Dell/EMC Isilon, VMAX, DataDomain PURE Storage (FlashArray, Pure1) Monitoring tools such as ScienceLogic or Zabbix Industry certifications (IBM, PURE, etc.) Understanding of compliance frameworks (HIPAA, PCI-DSS) Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries IT Services and IT Consulting
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Maintain, support, and troubleshoot enterprise storage systems with a focus on IBM storage platforms (e.g., FlashSystem, Storage Insights, DS8000, etc.). Monitor and analyze storage performance using IBM Storage Insights, identifying and resolving bottlenecks or performance issues proactively. Manage storage capacity and lifecycle planning to ensure platform scalability and reliability. Handle incident tickets and service requests efficiently, with a focus on accuracy, quality, and speed. Execute regular maintenance, upgrades, and system health checks. Participate in 24x7 on-call rotation and respond to after-hours incidents when required. Document configurations, changes, resolutions, and standard operating procedures. Collaborate with internal teams to execute projects, troubleshoot issues, and improve overall system performance. Communicate technical issues clearly and effectively to both technical and non-technical stakeholders. Other duties as assigned in a dynamic and high-demand environment. Evening and weekend work may be required as part of regular duties. Occasional travel to data center or office locations may be necessary. Requirements
Bachelors Degree in IT, Computer Science, or related field (or equivalent industry experience). 35 years of experience in IT with a focus on enterprise storage systems. Hands-on experience with IBM storage technologies, including: FlashSystem IBM Storage Insights for performance monitoring and diagnostics Global Mirror, FlashCopy, Policy-based replication Strong experience supporting and administering SAN/NAS infrastructure (IBM, NetApp, Dell/EMC) Storage provisioning, zoning, LUN masking, multipathing Familiarity with RedHat/Linux or Windows Server administration VMware vSphere environments Task automation and scripting (PowerShell, Bash, Python) Backup solutions (Veeam, Commvault, or comparable) Experience with Dell or Cisco enterprise hardware Ability to manage competing priorities in a fast-paced, service-driven organization Self-starter who thrives in fast-paced environments; reliable problem-solver with attention to detail Proactive engineer who anticipates issues and communicates clearly; team player Comfortable working under pressure and handling after-hours work Preferred Qualifications
Additional experience with: IBM Spectrum Control or Spectrum Protect NetApp ONTAP, SnapMirror/SnapVault Dell/EMC Isilon, VMAX, DataDomain PURE Storage (FlashArray, Pure1) Monitoring tools such as ScienceLogic or Zabbix Industry certifications (IBM, PURE, etc.) Understanding of compliance frameworks (HIPAA, PCI-DSS) Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries IT Services and IT Consulting
#J-18808-Ljbffr