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CenExel

Call Center Patient Recruiter (Clinical Research)

CenExel, Gaithersburg, Maryland, us, 20883

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Call Center Patient Recruiter (Clinical Research)

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Call Center Patient Recruiter (Clinical Research)

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CenExel . Overview

Responsible for connecting with customers via phone calls and performing initial telephone screening of potential study participants according to study protocols. Compensation

Compensation : $19.00-20.00/h depending on education, experience, and skillset. Essential Responsibilities and Duties

Maintain a professional relationship with potential study participants. Perform the initial telephone screening of patients per study protocols. Manage a large volume of incoming and outgoing calls in a timely manner. Schedule screening appointments in Clinical Conductor. Make reminder phone calls as needed. Support and ensure adherence to best practices, FDA Code of Federal Regulations, ICH, GCP, CenExel standard operating procedures, site practices, protocol, and company guidelines and policies. Assume other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work and are not to be considered all-inclusive. Education/Experience/Skills

Must be able to effectively communicate verbally and in writing. Minimum high school diploma or GED. Ability to perform detail-oriented work, have basic computer skills, and follow up on assignments. Working Conditions

Indoor, office environment. Essential physical requirements include sitting, typing, standing, and walking. Lightly active position with occasional lifting of up to 20 pounds. Reporting to work as scheduled is essential. On-site work arrangement. About CenExel

Each of CenExel’s research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well-respected and long-standing research facilities in the country. Specialty areas include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. All sites have in-patient capability and a focus on quality people and teamwork, with experienced clinical research managers and a history of success. Equal Opportunity

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or other protected status.

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