Sony Interactive Entertainment
IT Coordinator (CONTINGENT)
Sony Interactive Entertainment, Los Angeles, California, United States, 90079
Overview
Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position. This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week. For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. This is part of the original content; line breaks have been normalized to maintain readability within the allowed formatting. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Responsibilities
Track, manage, and organize all IT hardware and software assets, ensuring accurate lifecycle visibility Coordinate the shipping, receiving, tagging, and inventory updates of new and returning equipment Organize secure e-waste disposal and asset decommissioning in accordance with internal policies Support administration of user accounts, licenses, and permissions throughout the employee lifecycle Facilitate onboarding, offboarding, and return-to-studio coordination in collaboration with internal teams, such as Operations and Human Resources Provide Tier 1-2 technical support for local and remote staff, resolving issues with devices, software, and connectivity Maintain and support purchasing and warranties for mobile device setups, printers, and general workplace technology Assist with project tracking and IT initiatives, including hardware refreshes and infrastructure upgrades Document and maintain IT procedures, FAQs, and configuration guides in platforms like Confluence Generate monthly reports on asset inventory, ticket trends, licensing, and tool utilization Serve as a liaison with vendors and the Finance team for procurement, RMAs, and support, ensuring accurate records and credential management Additional responsibilities may apply Qualifications
4+ years of "project management" or "operations" experience in a fast-paced IT environment. Expertise in using and managing IT asset tracking systems and maintaining accurate inventory records Adaptability to fast-paced, often hectic IT environments in the gaming or entertainment industries. Fluency with data-driven reporting and presentation tools such as Microsoft Excel, Visio, PowerPoint, Domo, and Tableau Experience managing software licenses and assigning to individual users and devices Familiarity with user onboarding/offboarding workflows, access provisioning, and lifecycle tracking Strong organizational skills with a proven ability to manage multiple tasks, meet deadlines, and deliver on project milestones Excellent customer service and communication skills, with a collaborative and team-oriented mindset Ability to write and maintain technical documentation, SOPs, and internal knowledge base content Proficiency in Windows environments, including enterprise tools like Active Directory, OKTA, GSuite, and Microsoft 365 Working knowledge of IT ticketing systems such as Zendesk and task management tools like Jira Comfortable using productivity and collaboration tools such as Microsoft Teams, Slack, Confluence, Zoom, Miro, and Google Workspace Familiarity with Adobe Creative Suite applications for basic troubleshooting and user support Benefits
The role is eligible for benefit offerings that include medical, dental, and vision. The estimated base pay range is $25 $34 USD per hour. The base pay range may vary based on job-related factors including knowledge, skills, experience, and location. For more information about how we process personal information, please refer to our Candidate Privacy Notice. Equal Opportunity
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender, race, religion, marital or civil partnership status, disability, age, sexual orientation, pregnancy, or any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr
Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position. This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week. For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. This is part of the original content; line breaks have been normalized to maintain readability within the allowed formatting. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Responsibilities
Track, manage, and organize all IT hardware and software assets, ensuring accurate lifecycle visibility Coordinate the shipping, receiving, tagging, and inventory updates of new and returning equipment Organize secure e-waste disposal and asset decommissioning in accordance with internal policies Support administration of user accounts, licenses, and permissions throughout the employee lifecycle Facilitate onboarding, offboarding, and return-to-studio coordination in collaboration with internal teams, such as Operations and Human Resources Provide Tier 1-2 technical support for local and remote staff, resolving issues with devices, software, and connectivity Maintain and support purchasing and warranties for mobile device setups, printers, and general workplace technology Assist with project tracking and IT initiatives, including hardware refreshes and infrastructure upgrades Document and maintain IT procedures, FAQs, and configuration guides in platforms like Confluence Generate monthly reports on asset inventory, ticket trends, licensing, and tool utilization Serve as a liaison with vendors and the Finance team for procurement, RMAs, and support, ensuring accurate records and credential management Additional responsibilities may apply Qualifications
4+ years of "project management" or "operations" experience in a fast-paced IT environment. Expertise in using and managing IT asset tracking systems and maintaining accurate inventory records Adaptability to fast-paced, often hectic IT environments in the gaming or entertainment industries. Fluency with data-driven reporting and presentation tools such as Microsoft Excel, Visio, PowerPoint, Domo, and Tableau Experience managing software licenses and assigning to individual users and devices Familiarity with user onboarding/offboarding workflows, access provisioning, and lifecycle tracking Strong organizational skills with a proven ability to manage multiple tasks, meet deadlines, and deliver on project milestones Excellent customer service and communication skills, with a collaborative and team-oriented mindset Ability to write and maintain technical documentation, SOPs, and internal knowledge base content Proficiency in Windows environments, including enterprise tools like Active Directory, OKTA, GSuite, and Microsoft 365 Working knowledge of IT ticketing systems such as Zendesk and task management tools like Jira Comfortable using productivity and collaboration tools such as Microsoft Teams, Slack, Confluence, Zoom, Miro, and Google Workspace Familiarity with Adobe Creative Suite applications for basic troubleshooting and user support Benefits
The role is eligible for benefit offerings that include medical, dental, and vision. The estimated base pay range is $25 $34 USD per hour. The base pay range may vary based on job-related factors including knowledge, skills, experience, and location. For more information about how we process personal information, please refer to our Candidate Privacy Notice. Equal Opportunity
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender, race, religion, marital or civil partnership status, disability, age, sexual orientation, pregnancy, or any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr