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Motorola Solutions

Presales Engineer

Motorola Solutions, Baltimore, Maryland, United States, 21276

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Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview The Presales Engineering Team is a segment of Motorola Solutions' Video business. Our team focuses on designing, demoing, and deploying body cameras, in-car video systems, License Plate Readers (LPRs), and digital evidence management system (backend software) for Government and Public Safety customers.

Job Description The Presales Engineer is responsible for managing presales opportunities and implementation of the identified complex projects. The position works independently and in partnership with the Public Safety teams to provide technical responses for budgetary, sole source, and competitive bid responses within a clearly defined time period. The Presales Engineer acts as the owner of the technical solution for a customer design and must be able to analyze and design complex solutions that meet customer needs. The Presales Engineer will also be responsible for deploying customer evaluations and demoing all Motorola Solutions products. This position reports to the Presales Engineer Manager.

Responsibilities include but are not limited to:

Technical solution owner of budgetary, competitive, and sole source proposal responses

Assist in providing point by point technical responses to RFP/RFI responses

Provide hardware and software recommendations based on customer requirements

Provide solution description and system configuration diagrams

Provide bill of material for software, hardware, and non-standard third party applications

Identify interface requirements and solicit system implementation team for design

Conduct customer-facing technical requirements discovery sessions for estimation and configuration

Build relationships with sales, internal engineering, system integration, proposal, pricing, and key technical SME teams

Work with the customer and the sales team to deploy product evaluations as necessary

Provide customer product training (in-person and virtual)

Proficient with Microsoft Word, PowerPoint, Excel, and Visio

Specific Knowledge/Skills:

5 years of Public Safety software application system implementation experience

Computer hardware sizing, configuration and implementation experience

TCP/IP computer networking and design experience

Ability to pass a background check and/or security clearance for a customer as necessary

Experience reading and writing interface requirements

Wireless Networking (WLAN) background

LTE Network Modem/Router background (Sierra products a plus)

Basic knowledge of License Plate Recognition (LPR)

Technical writing experience and the ability to deliver technical information to a nontechnical audience

Basic knowledge of Radio Voice Communications Networks

Basic knowledge of Motorola Solutions Public Safety Applications

Knowledge of Public Safety operations

Virtual system implementation and design including both server and desktop virtualization

Windows Server (OS, SQL) familiarity

VMWare familiarity

Pending CJIS Security Policy requirements; fingerprint background check administered by Motorola Solutions customers

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Target Base Salary Range: $100,000 - $115,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

EEO: Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other conditions. To request an accommodation, please complete the Reasonable Accommodations Form so we can assist you.

Qualifications and Requirements

Bachelor's Degree with 4+ years experience in Engineering, Software Engineering, and/or Sales OR 8+ years experience in Engineering, Software Engineering, and/or Sales

Must be able to obtain background clearance as required by government customer

Travel and Other Details Travel Requirements: 50-75%

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: Yes

Benefits

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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