University of California, Santa Cruz
Workers' Compensation Analyst
University of California, Santa Cruz, Scotts Valley, California, United States, 95066
Overview
Job ID:
81090 Location:
Scotts Valley Full/Part Time:
Full Time JOB SUMMARY
Under the supervision of the Workers' Compensation and Occupational Disability Manager, the Workers' Compensation Analyst is a member of the UCSC Office of Risk Services. The Workers' Compensation Analyst is responsible for providing support in implementing preventative measures and injury prevention programs for the campus workers' compensation program. The Analyst coordinates assigned segments of the University's workers' compensation program. Uses skills as an experienced professional with a full understanding of industry best practices in identifying methods and techniques for optimal risk mitigation solutions. JOB DUTIES
50% - Workers' Compensation Case Coordination Provides support with work status reports and transitional return to work program for assigned workers' compensation cases. Analyzes complex loss areas, and compiles initial workers' compensation claims data; identifies and collects missing information; inputs essential data within reporting deadlines; prepares and sends initial notification; and establishes and maintains confidential claim files. Assists with implementing risk control programs and strategies to prevent losses and reduce insurance premiums. Updates emergency medical providers with workers' compensation billing data and contact information. Provides support for the administration of claimant DWC 1 and workers' compensation medical prescription card program. Liaises with medical providers to obtain timely and work status reports. Assists with analyzing complex loss claims data and metrics reports. 50% - Workers' Compensation Program Development Assists in implementing preventative measures. Assists in developing injury prevention safety training to aid in injury reduction. Provides support in developing programming by targeting areas of frequent injury types. Conduct thorough assessments to identify high-risk areas and activities within the university. Develop and implement targeted strategies to prevent injuries, including ergonomic adjustments, hazard identification, and safety protocols. Design and deliver ongoing training programs to educate staff and faculty on best practices for avoiding physical movement injuries. Work closely with departments identified as high-risk to tailor safety initiatives that address specific needs and challenges. Regularly review the effectiveness of implemented measures and training programs, using data-driven approaches to make necessary adjustments. Provide detailed reports on progress, including reductions in injury claims and cost savings, to demonstrate the impact of the initiatives. Develop customer satisfaction surveys for training programs to evaluate program success. Provide risk analysis support to Risk Services department programs. REQUIRED QUALIFICATIONS
Bachelor's degree in related area and/or equivalent experience/training. Proven interpersonal skills, customer service orientation, active listening skills, professionalism. Proven organizational skills and excellent attention to detail. Demonstrated comprehensive knowledge of workers' compensation claims management; Workers' Compensation experience with either a third party claims administrator, a Workers' Compensation insurer or a large employer. Proven ability to use critical thinking and analytical skills to solve problems. Ability to maintain highly confidential information in an appropriate manner; and maintain high ethical standards. Demonstrated knowledge of occupational disability management; knowledge of developing and coordinating occupational injury return to work assignments. Computer skills characterized by: knowledge and experience with Microsoft Office Suite, Google Suite, and the ability to learn and utilize a claims management information system. PREFERRED QUALIFICATIONS
Certified Professional in Disability Management (CPDM) professional designation Completion of Insurance Educational Association course WCCA 10, Foundations of California Workers' Compensation Claims, or equivalent Workers' Compensation course. Ability to communicate in the Spanish language Strong skills required to develop course materials and deliver content effectively to diverse populations. SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check. Selected candidate must pass the employment misconduct disclosure process. Ability to work long periods of time at a computer with or without accommodation. The selected candidate will be required to work all scheduled hours on-site. Ability to maintain appearance and conduct suitable for working in a professional setting. Selected candidate will be required to complete training within established time frames as directed including UC compliance training. The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://compliance.ucsc.edu/campus-safety-compliance/annual-reports/ This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1. EEO/AA
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor. #J-18808-Ljbffr
Job ID:
81090 Location:
Scotts Valley Full/Part Time:
Full Time JOB SUMMARY
Under the supervision of the Workers' Compensation and Occupational Disability Manager, the Workers' Compensation Analyst is a member of the UCSC Office of Risk Services. The Workers' Compensation Analyst is responsible for providing support in implementing preventative measures and injury prevention programs for the campus workers' compensation program. The Analyst coordinates assigned segments of the University's workers' compensation program. Uses skills as an experienced professional with a full understanding of industry best practices in identifying methods and techniques for optimal risk mitigation solutions. JOB DUTIES
50% - Workers' Compensation Case Coordination Provides support with work status reports and transitional return to work program for assigned workers' compensation cases. Analyzes complex loss areas, and compiles initial workers' compensation claims data; identifies and collects missing information; inputs essential data within reporting deadlines; prepares and sends initial notification; and establishes and maintains confidential claim files. Assists with implementing risk control programs and strategies to prevent losses and reduce insurance premiums. Updates emergency medical providers with workers' compensation billing data and contact information. Provides support for the administration of claimant DWC 1 and workers' compensation medical prescription card program. Liaises with medical providers to obtain timely and work status reports. Assists with analyzing complex loss claims data and metrics reports. 50% - Workers' Compensation Program Development Assists in implementing preventative measures. Assists in developing injury prevention safety training to aid in injury reduction. Provides support in developing programming by targeting areas of frequent injury types. Conduct thorough assessments to identify high-risk areas and activities within the university. Develop and implement targeted strategies to prevent injuries, including ergonomic adjustments, hazard identification, and safety protocols. Design and deliver ongoing training programs to educate staff and faculty on best practices for avoiding physical movement injuries. Work closely with departments identified as high-risk to tailor safety initiatives that address specific needs and challenges. Regularly review the effectiveness of implemented measures and training programs, using data-driven approaches to make necessary adjustments. Provide detailed reports on progress, including reductions in injury claims and cost savings, to demonstrate the impact of the initiatives. Develop customer satisfaction surveys for training programs to evaluate program success. Provide risk analysis support to Risk Services department programs. REQUIRED QUALIFICATIONS
Bachelor's degree in related area and/or equivalent experience/training. Proven interpersonal skills, customer service orientation, active listening skills, professionalism. Proven organizational skills and excellent attention to detail. Demonstrated comprehensive knowledge of workers' compensation claims management; Workers' Compensation experience with either a third party claims administrator, a Workers' Compensation insurer or a large employer. Proven ability to use critical thinking and analytical skills to solve problems. Ability to maintain highly confidential information in an appropriate manner; and maintain high ethical standards. Demonstrated knowledge of occupational disability management; knowledge of developing and coordinating occupational injury return to work assignments. Computer skills characterized by: knowledge and experience with Microsoft Office Suite, Google Suite, and the ability to learn and utilize a claims management information system. PREFERRED QUALIFICATIONS
Certified Professional in Disability Management (CPDM) professional designation Completion of Insurance Educational Association course WCCA 10, Foundations of California Workers' Compensation Claims, or equivalent Workers' Compensation course. Ability to communicate in the Spanish language Strong skills required to develop course materials and deliver content effectively to diverse populations. SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check. Selected candidate must pass the employment misconduct disclosure process. Ability to work long periods of time at a computer with or without accommodation. The selected candidate will be required to work all scheduled hours on-site. Ability to maintain appearance and conduct suitable for working in a professional setting. Selected candidate will be required to complete training within established time frames as directed including UC compliance training. The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://compliance.ucsc.edu/campus-safety-compliance/annual-reports/ This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1. EEO/AA
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor. #J-18808-Ljbffr